Thanks for reaching out to us here in the Community, @Tuhavi.
I'm here to help fix the error you're getting in QuickBooks Desktop (QBDT).
So that I'm able to provide you with the best information, may I know what are you trying to do before you receive the error? This will help to ensure that I deliver the best resources to you.
You can leave a comment below by clicking the Reply (green) button to add more details.
I'm looking forward to your response. Have a good one.
Thank you for your response! Yesterday afternoon [01-09-19], I was trying to pay a vendor and clicked on all the invoices required and when I clicked on the Pay Selected Bills button, an "Apologize ... " message was posted asking for details and the code #15005 83803 and immediately shut down. Restarting the computer did not help. Trying to log onto different computer today received the same error notation.
I need to complete paying the Vendors today; I hope you can assist me.
Kathryn Ofc Mgr
I appreciate you getting back and providing extra details. I can help you surpass this error so you can pay your vendors.
Unrecoverable errors can be caused by a number of technical reasons. This includes outdated QuickBooks version, damaged QuickBooks components, and corrupted files.
To help you with the Error #15005 83803, here are a number of steps as to help you in paying bills after resolving the unrecoverable error.
Let's start with ensuring your QuickBooks is updated to the latest release:
After that, open your QuickBooks once more and try paying your vendors. In case you're still getting the unrecoverable error, you will have to create a back up copy and proceed to these troubleshooting steps:
Suppress your QuickBooks Desktop.
Open a sample company file.
For detailed instruction, please refer to this article: Unrecoverable Error General Troubleshooting Steps.
Let me know if you're able to pay your vendors. I'm still here for you if you need further assistance. Have a good one.
I was trying to open and fill out the Federal 941 Quarterly form and two things happened in rapid sequence: 1--a message that updates were downloading, and that stuck at 99%. 2--immediately after the window in #1 showed, another one showed that said "The file you specified cannot be opened....(see screen shot) and when I clicked OK, it refreshed the same message, and this would happen indefinitely. I have to go to Task Mgr and quit the QB task to escape from this hell. So, I did a QB rebuild and got Error 179, for which I can find no description/explanation. Why bother having an error with a number if there is no listing of errors by number?!
I'm here to help fix this error so you can open your 941 forms in QuickBooks.
This error usually appears if the file is incorrectly read. Let's try attempting the following steps below to get this fixed:
You can check out this article for more troubleshooting steps if the error persists: Error: The file you specified cannot be opened.
Keep me updated how it goes. As always, you can contact our Desktop Payroll Support if you need assistance in going through the steps.
Please let me know if you have other questions. I'm here to help however I can.
Hi. I recently installed qb pro 2019 but I am unable to do a backup of the 2014 version when updating the company file. If I try to do a local backup or verify and rebuild data I'm getting the error code -6143, -301.
I'll help you get around this error, Tamar.
We'll try a few steps to get rid of it.
First, let's download the QuickBooks File Doctor on your computer. This tool fixes -6000 errors.
Next, let's rename the .ND and .TLG files. Once these files are corrupted, you'll encounter -6000 errors. These are configuration files that allow the software to access company file in a network. Here's how:
Then, open a sample company file. This helps us isolate the issue. We're testing if the problem lies with your file or the software application. Here's how:
Lastly, copy the file on the Desktop. By doing this, we're checking if there is a problem with the company file location. Here's how:
You can keep us updated after trying these steps. We'll be along straightaway to help you out.
Thanks for looping in, REX421.
I'm here to help you open your company file in QuickBooks Desktop.
Files may not open in QuickBooks for reasons such as:
Before You Start Troubleshooting
Here's an article for more recommended solutions: https://quickbooks.intuit.com/community/Help-Articles/Resolve-Problems-Opening-QuickBooks-Desktop-or....
Please let me know how it goes or if you ran into a different situation while opening your company file. I'm here to help you out.
Thanks for joining the thread, Me31.
I'd be happy to provide some clarification regarding the backup feature in QuickBooks.
Pictures, attachments, and other files that you use are saved in a different folder where your QuickBooks data is located. That's the reason why they're not included during the backup.
That said, if you need to back them up, you'll need to manually do it by saving it on a different folder on the same location, or on an external drive. For additional insight about this, I recommend following this article: Create backup of the QuickBooks Desktop company file
Please let me know if you need further clarification about this, or if there's anything else I can do for you. Thanks again for dropping by, wishing you all the best!
Hello there, @jellis00.
Let's download and run the QB Install Diagnostic Tool to get rid of the error, and get your QB Desktop installed successfully.
To run the QB Install Diagnostic Tool, please follow the steps below:
Once done, try to install your QB Desktop Pro 2019 again to double check.
If you continue getting an error, you can check out this article for more troubleshooting steps: Fix QuickBooks Desktop Install Errors.
That's it! Please let me know in the comment section below if you have any other questions with QuickBooks Desktop. It'll be always my pleasure to lend a hand.
Came in this morning to MASSIVE mayhem.
At first, I could not find a particular customer then there were 2 and not both are the same one but same customer name. Did the file doctor and went through rebuilds etc and now ALL customers, vendors and employees are gone but the transactions are still there...
each time I run it, it seems to get worse...attached is the rebuild results
It's great to have you as part of the conversation, @Armoredroofingcorp,
I appreciate you letting us know the result of the troubleshooting steps you've performed on your end.
Since trying the recommended steps did not work for you, what I can suggest is to get in touch with our QuickBooks Technical Support. They can help review the line errors you're getting after running the Rebuild Utility and can assist you on how to correct them. They also have the tools to identify data damages on our company file and can escalate them to our investigations department.
Follow the steps below to get our contact details:
This will get you pointed to our live support agents, Armoredroofingcorp. Please update me on how this goes by leaving a comment below. I want to know you're taken care of. Have a good one!
You can download the update from our Website, mj3911.
Let me show you how:
If the error persists, I'd suggest running the Component Repair Tool. This will help you fix errors while using the software. Here's how:
Keep me posted for any updates. I'll be around to help!
Hello there, @Bill576.
Let's get this error code sorted out and get your bank account added to your QuickBooks Desktop account.
Before we proceed, may I know what bank account you're trying to add in your QuickBooks Desktop account? Any additional information would be greatly appreciated.
Also, have you already performed all the troubleshooting steps shared by my colleagues above? If you haven't yet, I'd suggest doing it so, especially running the QuickBooks File Doctor.
If the troubleshooting steps didn't work, I highly recommend contacting our Phone Support Team. This way, they can further investigate this matter and create an investigation ticket if other users experiencing the same. They can also provide additional troubleshooting steps to get this resolved.
To reach them:
Just in case you want to import your bank transactions manually, feel free to check out this article for more details: Import web connect (.qbo) files.
Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Have a good one and be safe.