Question about Desktop subscription renewal

You can buy a new license and reinstall it from scratch on your machine(s).

Provide continued payment due

Hello there, BW67. Welcome to QuickBooks Community!

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For now, you'll want to review this article about QuickBooks Desktop Help Articles. It contains details about handling transactions, taxes, subscriptions, and reporting.

Please visit again. I'll help you with your concerns. Take care and stay safe.

Is there an easy way to change Quickbooks Desktop Enterprise subscription from monthly to an annual subscription for the lower rate?  I don't see an option on the Intuit.com site when I log in.

Let me route you to the best support, @BT23.

Contacting our Customer Support Team will help you change your QuickBooks subscription from monthly to annual. They can also offer you a special upgrade pricing for a lower rate.

To get the full contact details, follow the steps below:

1. Tap the Help menu to select QuickBooks Desktop Help.
2. This will take you to the Have a Question window.
3. From there, press the Contact us link to see the Contact Us screen.
4. Hit the Search for something else link and then enter the issue or topic in the field box.
5. Choose Search to display the Message Us feature.

To ensure we assist you on time, refer to this article: Contact QuickBooks Desktop support.

To help you choose the right product for you, open these links below:

• Plans and Pricing/ PRO
• Work on QuickBooks Desktop

I've added some links you can check. These will show you how to upgrade your QuickBooks Desktop:

• Upgrade to newer versions of QuickBooks Desktop
• QuickBooks Desktop service discontinuation policy and upgrade information

Reach out to us if you have any other concerns. We're more than happy to assist further. Have a good one.

@BT23 

Their billing policy is very rigid. You have to cancel your subscription and purchase a new one. You can purchase a new license from select partners for perpetual renewal discounts of up to 20% off.

was talking to custmer sevice darren d and internet shut down would like him to call [removed]

how to renew my subscription 

Hi there, @vipat71. I'm glad to welcome you here in the Community.

If your subscription expires, you can use the view-only mode. One year after your subscription expires, access is still available in view-only mode. However, you can renew your subscription or export your data to view your data after one year.

If you want greater efficiency and real-time business insights, you may want to switch to QuickBooks Online.

If you prefer to renew your QuickBooks Desktop subscription, please call (800) 591-0302.

For more details, you can visit this article: Renew your subscription or use view-only mode in QuickBooks Desktop 2023.

The following articles will help you manage your credentials in QuickBooks Desktop in the future: 

• Stay logged in to QuickBooks company file and sign in without entering your password.
• Reset your password for QuickBooks Desktop.

Please remember I'm here anytime you have additional questions or concerns about a QuickBooks Desktop subscription. You can reach out by posting a response below. I wish you the success of your business, vipat71.

@Fiat Lux - ASIA 

Is Pro or Accountant 2021 non-subscription still available for purchase?

Hi there, @Rick.

Upon checking my resources, we no longer offer non-subscriptions on our products. That said, when using QuickBooks Desktop (QBDT), you'll want to purchase a yearly or annual subscription. If this isn't an option for you these days, you can consider utilizing the free trial version to get around this situation and complete your business-related tasks.

Also, with the free trial option, you can choose what version of QBDT to use. I'll gladly write down the steps below to get you going. To begin, here's how:

1. Go to this link: https://downloads.quickbooks.com/app/qbdt/products
2. Choose Yes, No or Not Sure if you'll be using QBDT on multiple computers at the same time.
3. Click Next.
4. Choose what region and product you'd like to try for free.
5. Choose the version of the product, and then click the Search button.
6. Select the product, and then click the Download button.

Before performing the steps, you may want to check if your system meets the requirements to install the QBDT 2021. Refer to this article for further details: System requirements for QuickBooks Desktop 2021.

Additionally, in case you'd like to subscribe to the latest version, I've got this article to learn more about what the program has to offer: What’s new in QuickBooks Desktop 2023.

@Rick, it's been a pleasure to have you here today. Feel free to leave a comment below if you have any additional QuickBooks-related concerns. As always, I've got your back. Stay safe!

@Pizza Man Rick 

No You can try to find any used license (if available)

@Fiat Lux - ASIA 

I have found some, but they all say, "payroll not included." I currently have unlimited payroll with Pro 2020 expiring March 2024, but the sellers can't answer if I would be able to use it with their used license. Any insight on that?

Sorry I can't answer your question. The expiration of the bundle license (2024) does not allign with the expiration of QBD 2020 (May 2023).

@Fiat Lux - ASIA 

They have never aligned. The unlimited payroll is not a part of the QB Pro. It renews each March, QB Pro EOL is end of May every 3 years. They are not linked together, so to speak. It is a grandfathered P/R subscription. I am trying to get to the end of this year without moving to subscription model, then I can consider outsourcing my payroll needs and just continue with QBDT 2021. Those selling Pro 2021 mention not being able to add payroll to it, but my company file already has payroll with an active subscription. Thay can't answer that question, and state no returns. You seem to know what Intuit will not answer, that's why I am directing this question to you. Thank you for your responses. Rick

04/05/2024:  I NEED TO RENEW MY DESKTOP SUBSCRIPTION.  IT HAS EXPIRED.  

ELLIE MANKIN

HOW DO I PAY MY RENEWAL SUBSCRIPTION ONLINE.  I AM NOT GOING TO A RETAIL STORE.  

THANK YOU,

ELLIE MANKIN

Greetings! @MAN48. I recognize the importance of knowing why you must renew your account subscription in QuickBooks Desktop (QBDT).

If your subscription expires, you can use the view-only mode. One year after your subscription expires, access is still available in view-only mode. However, you can renew your subscription or export your data to view your data after one year.

If you prefer to renew your QuickBooks Desktop subscription without going to a retail store, you can call 1-833-656-9560. You can also visit this article for more information: Renew your subscription or use view-only mode in QuickBooks Desktop 2023.

Additionally, here's how you can export files from your QuickBooks Desktop. Perhaps you have noticed that the article is listed in the USA section. The specifics and procedures nonetheless remain relevant: Import and export data in QuickBooks Desktop.

I've included a helpful resource that you may find useful: Update QuickBooks Desktop to the latest release. It's an article that provides instructions on how to update QuickBooks Desktop to the latest version. 

Please remember I'm here anytime you have additional questions or concerns about a QuickBooks Desktop subscription. You can reach out by posting a response below. I wish you the success of your business, @MAN48.

@MAN48 

Which QB Desktop year version do you have? Can you access CAMPS as Primary Contact?

https://camps.intuit.com

 Trying to renew my subscription, but trying to renew online. Going from desktop to online.

Hello there, Freeman1.
 
I want to ensure you get the help you need. 
 
Could you please provide us with more specific information about renewing your subscription? Did you encounter any error messages? We'd appreciate it if you could also add screenshots to get more details on what's happening.
 
We're looking forward to hearing from you. Have a great day!

@Freeman1 

Do you need to renew your QB Desktop license or convert your data to QB Online?

Hello, we do not. That was an old question. Have a great week!