Good day, @JDavidSch.

Let me help you turn of the Two-step verification in QuickBooks. 

A two-factor authentication  or or MFA is a financial industry standard that requires you to provide additional verification after signing in. Usually, you'll get a verification code sent through a text message or automated phone call.

Let's make sure that it's properly turned off by following these steps: 

1. Sign into your Intuit account, if you're not already signed in.
2. Select Sign in & security and then select Two-step verification.
3. Click Turn off.
4. Follow any onscreen instructions to complete your request.

To learn more about the accounts verification process in QuickBooks, please refer to this article: What is the difference between Multi-Factor Authentication and Two-step Verification?.

For further guide you in managing your QuickBooks account, I'd recommend checking out this article: QuickBooks Help Articles. This includes topics about data and security, subscription and user management, and company information, to name a few.

Comment back below if you have more account management concerns, JDavidSch. I'm here to assist you always.

Did you even read his comment? It’s not on, and mine isn’t on either, yet we are having to verify each time.

Hey there, dakotabartell.

Since the system is asking an additional verification when logging into QuickBooks even the option is turned off. I'd suggest getting in touch with our QuickBooks Online Support to have this investigated.

To ensure we address your concern on time, check out our support hours. Here's how to get in touch or chat with us:

1. Click the Help (?) icon.

2. Choose Contact Us.

3. Enter a brief description of your situation in the What can we help you with? area, then click Let's talk.

4. You'll be presented with a few options for connecting with Intuit. Select Get a call.

Additionally, I recommend visiting this link: Account Management. These will provide links about managing your QuickBooks Online account, users, password, and billing.

Ping me if there's anything else you need to know. I'm always up for any questions you may have. Have a great day!

If you're using Firefox, try turning off the Enhanced Tracking Protection until your browser is recognised and then you can turn it back on. It's the little shield next to the url address.

Hi Swoopware,

I had high hopes for your solution, since I do use Firefox.  But unfortunately it did not work for me, and plus, I get the same thing using Chrome.

But thank you anyways.  Much better than the other responses on this thread that keep saying the same thing: turn off step verification (it is off), call support (I did a few times bu no luck getting an agent who knows how to stop this).

So thanks, good try!

PS: I attache here an image of the Firefox address bar, and highlighted the icon of what I think is the "enhanced tracking protection" you meant.  I turned it off.

Hi Jennifer,

Thank you.  I am not sure I want to do that though.  I mean, It seems too much - creating new company user... It creates other issues in my case.

I can get the code, one way or another (email, phone), and I always eventually get in.  Just need to go through a few loops.  Don't really want to create another loop.   What I really would like is to see Intuit fix this. 

Again, thank you, I appreciate your trying to help.

Thank you for the excellent suggestion and I hope that QuickBooks rep is reading this.  Please fix this glitch because many of us use a time consuming process when the two step security is forced on us.  

I've had this drama for years but fixed it completely using the method I posted above about enabling an authenticator application before disabling 2FA. I think my tracking and ad blockers were disabled at the time. I also cleared all the cookies for associated tracking domains.

Shortly after this fix, I bought a new computer and the issue returned with the new installation. I think it gets into some sort of corrupted state where it thinks a device is authorised but it isn't. An access token on the server or the client isn't been updated or replaced correctly.

I did the same thing, turned off all the tracking blockers, cleared all the cookies and enabled an athenticator application. This fixed the problem completely once again.

When it's broken, I always get prompted for a code from my phone if I've been idle for three hours. When it's fixed, it works exactly as expected. You can enable and disable 2FA at will and it will remember your authorised browser even if 2FA is on. This is the behaviour QB see, which is possibly why they don't understand the problem. Since rectifying the issue again on this new computer, it's never asked for a 2FA code.

Support have no idea about the issue and all the cut and paste responses from staff in this forum are useless at best.

It's probably a fairly complicated critical section of code with a small number of developers who have restricted access. It's unlikely it will ever be fixed if it's been broken for so many years.

I've spent a bit of time trying to break it again so I can say exactly what the issue is but I can't. It's behaving normally for me now as if the bug has been resolved but we all know it still exists.

The enhanced tracking in Firefox is on by default for the login page. It's not the icon you posted @kastrup. It's to the left of the url.

OK. I've reproduced this issue and resolved it several times and taken screenshots all the way.

It's very easy to reproduce using a default installation of Firefox on Windows.

This post is a rant with instructions on how Intuit can break their own system and witness the pain of their poor users. For end users, skip to my next post with detailed instructions on how to fix it.

How on Earth Intuit haven't picked this up in three years and fixed it is nothing short of astounding.

If anyone on this forum has access to the development team, please alert them.

It's annoyed the hell out of me for years and after breaking it again on purpose today, I can see why. I was using the discontinued Windows App for years to workaround this very obvious, very easy to reproduce bug. Yes, it's a bug, clear and simple. It's caused by the default Enhanced Tracking Protection built into Firefox.

Unfortunately, once you're in the never ending loop of 2FA insanity, turning Enhanced Tracking Protection off doesn't fix it. Nor does deleting all Intuit cookies.

My guess is a security token is created on the server associated with your account but the local token is missing due to the tracking protection. Switching 2FA on and off doesn't trigger this local token to be created but changing the type of 2FA does trigger the token to be created locally.

To reproduce this issue for the Intuit testers,

• Enable 2FA on a working account
• Logout
• Delete all Intuit cookies
• Turn on enhanced tracking protection in Firefox
• Login
• Turn off 2FA
• Logout

From here, you'll always be prompted for the Google captcha and the 2FA code from your phone. Nothing will resolve this until you change your method of 2FA with Enhanced Tracking Protection turned off.

To fix this miserable situation,

• Turn off enhanced tracking protection in Firefox
• Delete all Intuit cookies.
• Login to your Intuit account
• Select manage your Intuit Account from your account icon.
• Sign in and security
• Turn on 2FA
• Change the type of 2FA
• Turn off 2FA

The problem is now resolved

Turn off enhanced tracking protection

Settings | Privacy and security | Cookies and site data | Manage data | Delete all Intuit Cookies

Turn on two-step verification

Turn on

Enter password

Edit two-step verification

Turn on Authenticator app

Select your type of phone.

Install Authy from Twilio, add a new account, scan the QR code and enter the six digit code it generates.

Turn off two-step verification and the problem is resolved

You can turn Enhanced tracking protection back on if you like.

How do delete this post?  I made this post months and months ago and I'm still getting replies to it.  The replies I get are mowtly about turning the 2 step factor off in which it's never been on.  At this point I just want to delete this post so people stop replying with ideas that don't work but I can't even seem to be able to do that.

Hello, 1817designs. I got the point you're making.

Deleting a post here in the Community is not an option (though you can edit it as a blank page). I can see this isn't the thing you want. You have an option to turn off the notifications for this thread. Let me show you how:

1. Open this thread.
2. Click on the ellipsis (three dots) in the upper right corner.
3. In the menu, click Unsubscribe.

I've added an article that includes more information about accomplishing tasks within QuickBooks Online (QBO). You can always visit this link: Community Help Articles page.

QuickBooks Team is always here if you have concerns about the product. Stay safe, 1817designs.

I'm just reprinting the previous question that I can't find an answer to.  Can someone answer this?  I have exactly the same issue.  Here's the previous request:

I appreciate you for joining this thread, @bostrav59.

The option to send an invoice without opening your account isn't available in QuickBooks Online (QBO).

You'll need to log in to QBO every time you send an invoice to your customer. This way, we can prevent any security risk with your account and ensure only the owner or authorized user is billing your customer.

Furthermore, I'm attaching this article that you can read for reference in case you want to learn how to customize your invoice: Customize invoices, estimates, and sales receipts in QuickBooks Online.

I'm just a post away from you if you have other questions about invoices or with QBO. Simply add the details in your reply and I'd be delighted to answer them for you. Have a jolly weekend!

Thank you Jasrov.  I am on Quickbooks desktop not Quickbooks online, yet I am still being asked to login to my Intuit account with 2 step verification every 24 hours on one file.  I have several other files which do not make me do this, but those files were originally established many years ago.  This file was established in 2022.  So there must be some setting somewhere which has changed.  I have no use for the Quickbooks online, so would prefer not to have to log on to it to use my quickbooks desktop.

Any guidance you can provide would be appreciated.  Thanks.

Hi there, bostrav59.

I can share some insights into why you need to log into the Intuit account.

Having an Intuit account is the new security protocol required by company owners. If you're logging into the file with a shared Admin user credential, QuickBooks will prompt you again in 7 days to log into the account.

If you're the admin, you can save the Intuit account Primary Admin credentials. However, you'll still be required to log back in every 180 days. 

Here's a blog you can browse to learn more about the function: Intuit account – Why now for QuickBooks Desktop?

I'm also adding these articles to additional information about the use of your Intuit account.

• Set up and use Intuit account user management in QuickBooks Desktop
• Create or open a company file using your Intuit account ID.

Stay in touch with me if there's anything else you need about logging into the Intuit account. I'm always right here whenever you have follow-up questions about it.

Thanks MaryLandT - 

Unfortunately, you are not describing my experience.  You say:

If you're the admin, you can save the Intuit account Primary Admin credentials. However, you'll still be required to log back in every 180 days. 

I used this company file three times today, and each time I had to log into the intuit account.  Every time I pull up the file it feels like I have to log in.  So something must be off someplace.  Any suggestions?

Hello @bostrav59,

I'm glad to see you proactively reaching out to the Community. Allow me to chime in and help you figure out the cause of the issue with your QuickBooks company file.

I've reviewed the thread, and I can see that it's only happening to your recently created company file. You can perform some troubleshooting steps to determine the cause of the issue.

It's always a great start to update the program to the latest release. Aside from improving the performance of the software, this process also fixes common and complicated errors automatically.

Here are the steps:

1. Click the Help tab in the upper-right corner, then select Update QuickBooks Desktop.
2. Go to the Update Now tab.
3. Select the updates you want to include.
4. Put a checkmark on the box beside Reset Update.
5. Hit Get Updates.
6. Close and re-open QuickBooks.

After the update, I suggest running the Verify Data and Verify Rebuild tools. These features will help self-identify data issues within a company file and self-resolve them using Rebuild Data. 

To run Verify Data:

1. Click the File tab at the top menu bar.
2. Hover your cursor to Utilities.
3. Select Verify Data.

Next, please run the Rebuild Data option through these steps:

1. Click the File tab at the top menu bar.
2. Hover your cursor to Utilities.
3. Select Verify Rebuild.

You can also use QuickBooks File Doctor to examine the company file. The tool will help check for any problems within the file and fix them right away. Follow the steps in this article: Fix company file and network issues with QuickBooks File Doctor.

For additional reference, I've added a link you can bookmark to resolve issues when opening a company file in QuickBooks: What to do if you can't open your company file in QuickBooks Desktop.

Please don't hesitate to let me know if you need more assistance with the new company file. I'm always available to give a hand.

I am having this same trouble with ALL of my clients.  Some are using their phone number still, so I have to wait for them to respond to me, often times it's too late and I have to resend a code.  I think this is a push for quickbooks accountant, but I can not be sure.  I hope that this is soon over... because I used to not have to text a code each time.  This will soon get annoying especially for my clients who will need to text MY phone number for THEIR accounts. Quickbooks!!! HELP!!!!

Same issue here.  Have to get a code very time and 2fa is turned off, always has been.  Between this and the constant barrage of ads within the service, it takes me twice as long as necessary to complete simple tasks.

Why do I have to say I need to talk to a human THREE TIMES?  Are your support people Beetlejuice?

Hi there, k3ndyl.

I know how it feels when you need to get a code before accessing an account. It may take so much time on a busy day. However, securing your data from unauthorized users or access is our top priority.

Since you've turned off the two-step verification, you'll still be asked to pass two-step verification due to a number of factors such as the device, network, or browser you use to sign in to Intuit products. 

If you're sure you're signing in from a trusted device, you could be asked to verify your identity due to external factors, such as an ad blocker. In this case, either add the *.intuit.com domain to your ad blocker's allow list, or disable your ad blocker specifically for the *.intuit.com domain.

In addition to this, we'll need to verify if the two-step verification is still active. To do this, I recommend contacting our QuickBooks Online Live Team. They can pull up your account and check this for you since we're unable to perform this process here in this forum.

Keep me posted if there's anything else you need by commenting below. I'm always around to provide the information that you need.