Can I turn "undeposited funds" on and off?

You answered my 2 questions clearly, so you get credit for that.  Also, I now know that when I have a future question that is well suited to being answered by the QB "community," it may be worth my time.  But as for the rest of your reply, I haven't found Intuit's help articles to be all that useful, and they are hard to find on Intuit's website. As to automatic feeds from PayPal or banks, my "company" is so small, it's safer & easier to load transactions manually into QB, rather than learning & trusting any automatic feed.  I recently found some free tutorials (paid by Intuit) -- I went thru one, learned a little bit, but I decided to spend money on training materials from another source. 

How do you turn it off in Quickbooks Online?

Thank you for joining the thread, @Laurie431. I'll share an insight about turning off the undeposited funds account in QuickBooks Online (QBO).

Please know that I understand how having this feature can help you accomplish your tasks inside your company. Upon checking here on my resources, the option you're trying to access is unavailable. However, to help you get through this, I'd recommend sending a feature request to our Product Development Team. They'll see your feedback and consider adding it to future updates.

I'll gladly input the process below to get you going. To begin, here's how:

1. Access your QuickBooks Online company.
2. On the top right-corner, click the Gear icon.
3. Below the Profile column, select Send Feedback.
4. Enter a brief description of your feature request.
5. Once you're ready, press Send.

To add up, here's an article to help you manage accounts in your Chart of accounts: Manage default and special accounts in your QuickBooks Online chart of accounts.

In case you want to make an account in your COA inactive, visit this page: Make an account inactive on your chart of accounts in QuickBooks Online.

@Laurie431, if there's anything else that you'd like me to help you with, please don't hesitate to mention my name in the comment section below. Stay safe, and enjoy your weekend!

Hello thread, This is Carl_A who started this thread. 

   My situation is a little different from what @Laurie431  has.  I don't use QB Online, and I don't want to.  Instead, I'm on QB Desktop Pro.

  What accountants call "undeposited funds" means, in our case, donations received by paper check.  (We also get some by PayPal.)  I want to record the income as the date of the paper check.  We get many of our donations in late December of each year, and there isn't time to record & then deposit all of them before Jan 1 of next year.  Every such check is "undeposited funds" between the date of the check, and the date of the deposit in the next calendar year.  We can deal with that, but it's messy.  In order to get correct amounts from Excel into QB, I track each such check in a separate part of our Excel.  I use Excel in addition to QB b/c I find it much easier to use.  Excel, by itself, isn't enough to do the reporting we need. 

   I have a workaround, so most of the time, I leave the "undeposited funds" feature on. EXCEPTION: to "deposit" a PayPal, I turn "undeposited funds" OFF temporarily.  If there's a way for QB and its documentation to be improved on this topic, users like me would like to know.   I doubt that QB Desktop 2023 will help, but someday...

 @Carl_A 

Thanks for getting back, Carl.

Please know that our design engineers are continuing to develop features for your convenience. They will need to make a careful study so they can further review which parts of the program need enhancements and consider adding them to future updates. 

In the meantime, you can check out our QuickBooks Blog for recent news, new features, and updates.

Feel free to visit us again if you have any other concerns. I'll be glad to help you. Have a good one!

AND THIS is why people HATE QBO.   You don't even have this as a feature to toggle on and off in QBO?  How stupid is that?   Can Intuit get with the program please and Make QBO act and look more like QBD?  I can't believe after how many years now and they can't seem to get QBO to look, work, behave, whatever, like QBD.

Agree 100%!!!!