How to i get to my account it, keeps taking to this screen that says not able to view paystubs??

I'll help you get to your Workforce account, Drmoore879.

Please make sure you've received the invitation from your employer. This invite is valid for 30 days. If you have it, open the email, then click the Get access for paychecks link. From there, you can create your account, or sign in using an existing one. 

If you're still unable to access your account, please follow GarlynGay's steps on how to clear the historical data. Unexpected program behavior can be caused by too much cache. 

You can keep us updated after trying those steps. We'll be along straightaway to help you out. 

I am trying to view my paycheck on Intuit but I am not getting the screen to put SS# and check amount

Hi Dia1,

Let's try clearing your browser's cache to see if it's a browser-related issue. Let me guide you through so you can access your paystubs online.

You can refer to this article for the steps depending on your browser: How do I clear my browser cache and temporary Internet files?

Once done, go to workforce.intuit.com and sign in again.

If you're still unable to access, have your employer re-invite you using a different email.

Please read this article for more information about QuickBooks Workforce: Access your paychecks and W-2’s online.

Please let me know if you have questions or other concerns. I'll be here to help.

What if I don't remember the amount of my last paycheck 

Thank you for taking the time posting here in the Community, @Zamudiocynthia.

I've got some instructions to share on what you're going to do if you've forgotten your last paycheck amount.

If you're referring to the paycheck amount which is required upon signing up for the Workforce to view your paycheck, you may reach out to your employer. They are the best resource for such inquiries as they have the records of your payroll transactions.

On the other hand, if you're the employer and is not the admin of the account, you can ask the payroll information to the admin or anyone who processes the payroll.

This will get you pointed in the right direction.

I'm still here to help you should you have any other questions about this concern. Just leave a reply below and we'll take it from there. Have a good one!

Google

I haven't got an invite to activate my paychek through J-Six Enterprises

My email is [email address removed]

Welcome aboard to QuickBooks Community, @Jb1968.

The Admin or the payroll processor can send the invite for you to access the paychecks online. I recommend reaching out to your employer and ask them to resend the invitation.

Once received, open the email and click the Get access for paychecks link to accept it. Create an Intuit account, or sign in using existing credentials. For more details, take a look at this article: QuickBooks Workforce: Access your paychecks and W-2's online.

I want to know how this goes, so please leave an update in the comment section below. I'm here if you need anything else. Have a great day!

[email address removed]

It has been 9 days and no one has contacted me back and I still can not view my pay checks online. Ive been getting the same error message for weeks. Does intuit not have an IT team?

Hi In_tu_it_is_terrible,

I understand the urgency of resolving this error. While our engineers are still working for a fix, rest assured that this will be a permanent fix.

In the meantime, I'd recommend contacting our Payroll Support again. They have the tools needed to correct your realm number for your workforce. It will also help fixes the error.

Please follow these steps to reach us:

1. Click (?) Help.
2. Click Contact us at the bottom.
3. Enter your question in the What can we help you with? field.
4. Click Let's talk.
5. Click Get a callback. Then, enter your information.
6. Click Confirm my call.

I've also added our page about employees and payroll taxes for some help articles for your future tasks.

Stay in touch if you have other questions. We're always here to help.

Payroll support said that they don't know when it will be fixed and that I should just ask my employer for my paychecks. It seems ridiculous that intuit is not able to fix there own website. 

Hi In_tu_it_is_terrible,

I know how you want to view your paycheck's information. Currently, we're unable to give you a specific timeline on when this will be fixed. Please know that our dedicated team is working to get this fixed as soon as possible.

In the meantime, the only way to view the information is to ask a copy from your employer.

I have this article in case you have other questions about payroll:

QuickBooks Workforce: Access your paychecks and W-2’s online.

Reach out to us if you need anything else.I'd be here to help.

Every time I log into my account I get the message "We weren't able to show your payroll info Refreshing your screen often fixes the problem."

Refreshing the page does nothing. This message continues to load on the page

Thank you for getting in touch with us here in the Community, Copper Heart.

We're getting reports from other affected users about the error message when logging into the Workforce website. Our product engineers are already aware of the issue and are working for a fix as quickly as possible.

While they are still working on the open investigation (INV-27926), I recommend contacting our Workforce Support Specialists. One of them will need to check the account affected and further review the cause of the error on your end.

For additional reference about QuickBooks Workforce and how you can get support, I'm attaching the article below (scroll down to Get extra help):

QuickBooks Workforce: Access your paychecks and W-2’s online.

Please let me know if you have any other issues or concerns by leaving a comment in this thread concerning the error message. I'm always ready to assist. Take care and have a good one!

Intuit nor the employer has fixed the problem of accessing our paychecks since June 2019, this is now November.

The Intuit page doesn't work, it says "We weren't able to show your payroll info., refreshing the screen often fixes the problem". I am not the only employee, a lot of us cannot see the checks at all.

It is not the employers problem, they have done everything possible, I can logon and click to view my check and that is what I have been getting since we went from ADP over to Intuit.

Intuit needs to fix the glitch because this is a hassle emailing payroll weekly to get them to email a copy of our pay check. Does not make sense Intuit does not fix the problem.

Thanks for joining this conversation, @unable to get paycheck.

I appreciate you taking the time to voice your concerns here. This is certainly not the experience we want you to have. An open ticket was already created and forwarded to our Product Engineers. They are currently working to fix this issue as soon as possible.

If your employer was already added to our list of affected users, an email notification will be sent to them once this has been resolved. I'll also inform you here when we get the update as well.

Reach out to me if you have any other issues or concerns. I'm always here to help.

I need help to view my paycheck

Good day, Mika_12.

QuickBooks has a feature that let's you view the paycheck online. If you already have an access to Workforce, then here's how to view your paycheck. First, go to this page: QuickBooks Workforce. Next, enter your User ID and Password. Then, click Continue.

If you don't have an access to this page, you can reach out to your employer so they can send you an invitation. You can share this article to them, and click the QuickBooks Online Payroll link: Invite employees to access pay stubs online.

Here's an article to know more about QuickBooks Workforce: Access your paychecks and W-2’s online.

If you have other queries about the feature, please let me know. I'll get back to you the soonest.

Your employer needs to invite you first to create a QuickBooks Workforce account, Seifu.

Then, you'll receive an email from QBOPayrollNoReply@intuit.com. You'll need to complete the set up by clicking on Get access for paychecks link in the email. Make sure to remember your login credentials.

Once done, you can access it either on your computer or mobile device. Simply go to workforce.intuit.com and sign in.

We can go to Paychecks tab. From there, we can view, download, or print your paychecks.

If you are the employer, you'll just need to enter your employee's email address on their profile. They'll receive an invitation via email.

1. Go to Workers tab and select Employees.
2. Click on the employee's name and select Edit employee.
3. On the Personal info section, enter the email in the Email field.
4. Make sure to check the Invite this employee to view their pay stubs and W-2s online box. Click Done to save.

Comment again if you have clarification about QuickBooks Workforce.

I can help you with this, Lynchry.

QuickBooks Workforce lets you view and manage your paychecks online. First, you can let your employer invite you to create a QuickBooks Workforce account. You can share this article with your employer: Invite employees to access pay stubs, W-2s and time sheets online.

Once the invitation has been sent, you can click the Get access for paychecks link in the email to complete the setup.

Then, you can go to workforce.intuit.com and sign in.

You can read this article to learn more about accessing your paychecks online: QuickBooks Workforce: Access your paychecks and W-2’s online.

Please let me know if you have further questions about QuickBooks Workforce. I'll get back to you as soon as I can.

How do I activate view my paycheck