cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

How do i activate view my paycheck?

 
68 Comments
QuickBooks Team

Re: How do i activate view my paycheck?

Hi ckaccounting,

 

You can have your employees sign up for ViewMyPaycheck at: https://paychecks.intuit.com. Before doing so, have them secure the Social Security number (SSN) and the net amount of the last paycheck issued by your company.

 

You can also follow the steps under How do I Sign Up For QuickBooks Workforce in this article: QuickBooks Workforce (formerly ViewMyPaycheck) FAQs.

 

Please let me know if you need more help with QuickBooks. Thanks.

Not applicable

Re: How do i activate view my paycheck?

Does the employer have to sign up for Workforce before employees can access and do you have to have a specific payroll service?

 

QuickBooks Team

Re: How do i activate view my paycheck?

Hello Mathnasium,

 

Welcome to the Community. It would be my pleasure to answer any questions you may have about QuickBooks Workforce.

 

Employers will need to set up QuickBooks Workforce for the paycheck information to automatically upload to Intuit's servers. This feature is available to all QBO Payroll service and is already part of the payroll subscription cost.

 

For additional insight into QuickBooks Workforce, such as the basics, I'm adding an article that I recommend:

 

Set up online pay stub access for employees (QuickBooks Workforce, formerly ViewMyPaycheck).

 

Please be sure to let me know if you have further questions about using the feature formerly ViewMyPaycheck. I'll be more than happy to help out.

Not applicable

Re: How do i activate view my paycheck?

I tried to create an account to view my paychecks. I put in my social security number and amount of net pay of last paycheck but it kept saying that they did not find any paychecks with that social security number or paycheck amount. I spoke to my employers about the matter and according to them there isn't a problem on their end. Can you assist me with this issue?

QuickBooks Team

Re: How do i activate view my paycheck?

Hello swill1,

 

Thank you for posting detailed information here in the Community. I'd be glad to assist you with your concern about activating the ViewMyPaycheck account.

 

Since you mentioned that you already reached out to your employer and confirmed there's no problem on their end, I recommend reaching out to our VMP Chat Support. One of them will be able to take over and determine why the signing up process isn't going through.

 

You can visit the direct link I'm adding on this (click the Live Chat hyperlink):


http://static.onlinepayroll.intuit.com/Support/General_Support.html.

 

Please know I'm always available here to help you succeed with viewing your paystubs online. You can reach out to me by posting your response below.

Not applicable

Re: How do i activate view my paycheck?

how do i activate my acc

Not applicable

Re: How do i activate view my paycheck?

view my last 2 paychecks

QuickBooks Team

Re: How do i activate view my paycheck?

Hi there, @xsiempre.

 

I'm here to help you today so you'll be able to activate your account for ViewMyPaycheck and view last 2 paychecks.

 

QuickBooks Workforce makes it easy and secure for you to view and manage your paychecks, W-2’s, and other employee info. If your employer just sent you an email invite to the Workforce, you can now accept the workforce invite. Let me help guide you on how.

 

  1. Look for an email from Intuit Services (QBOPayrollNoReply@intuit.com) with a subject "Finish setting up with (insert business name here)."
  2. Open the email, then select the Get access for paychecks link to accept the invite. Remember that you can only use this link once.
  3. Create an Intuit account, or sign in with your existing one. An Intuit account lets you access multiple Intuit services using a single login. If you have a Mint or Turbotax account, you can use the same login for your QuickBooks Workforce.

Once completed, you can now view,download, or print paychecks.

  1. Log in to your QuickBooks Workforce.
  2. Select the Paychecks menu from the left.
  3. View, download, or print your latest paycheck or past paychecks.
  4. To view your latest paycheck, quickly check the information about your paycheck, including net pay, total hours, worked, and pay date at the top of the page. To see your paycheck’s breakdown or to download a PDF version you can print, select View detail.

For more information, you may check this article: QuickBooks Workforce, Access your paychecks and W-2’s online.

 

However, if you don't receive an invite from your employer, you may need to contact your employer and have your employer invite you.

 

Let me know if you have any other questions about viewing your paychecks online. I'll be always here to help you!

Not applicable

Re: How do i activate view my paycheck?

 
QuickBooks Team

Re: How do i activate view my paycheck?

I can help you with that, @Tomcat.

 

My colleagues already provided the steps to activate the Workforce service. Though, I'm happy to help you again with this. Let me share the articles that will help you out with this concern. You can let your employees sign up to view my paycheck.

 

You can visit this article on how do I sign up for QuickBooks workforce. You can follow the steps provided here. Also, you can read the information provided in this thread by my colleagues.

 

You can always drop by here if you need more help. 

Super Explorer *

Re: How do i activate view my paycheck?

Hi I can't get view mypaycheck on my

QuickBooks Team

Re: How do i activate view my paycheck?

Hi Lchurch,

 

You'll want to sign up for QuickBooks Workforce first so you can view your paycheck online. Let me help you with the steps.

  1. Let your employer invite you for QuickBooks Workforce.
  2. Accept the invite via email so you'll be able to create your own Intuit account and manage your login.
  3. Open a browser, then go to workforce.intuit.com and sign in.
  4. Click the Paychecks menu to view, download and print your paycheck.

Please refer to this helpful article for more information: Invite employees to view paychecks and W-2’s online.

 

I've added this article for future reference: Access your paychecks and W-2’s online.

 

Feel free to leave a post anytime if you have further concerns.

Frequent Explorer *

Re: How do i activate view my paycheck?

What if the employer had previously set up ViewMyPaycheck?  Do they need to do anything since it was already set up?

Anonymous
Not applicable

Re: How do i activate view my paycheck?

Hello, @KTFPC.

 

I just wanted to inform that I've already responded to this question on this thread: https://quickbooks.intuit.com/community/Employees-and-payroll/VMP-Workforce-and-realm-ID/m-p/330173#....

 

To ensure keeping the conversation streamlined and provide you with the best resolution, please post any follow-ups there.

 

Cheering you to continued success. 

Not applicable

Re: How do i activate view my paycheck?

I tried to get on to get my pay stub and cant get into the site on my laptop what am I doing wrong?

Moderator

Re: How do i activate view my paycheck?

Sending good vibes to you, ER2533.

Helping you get your pay stub online is my priority. Let's get things sorted out.

 

There are times that the browser keeps either too many or outdated Internet files that may cause websites, like viewing paychecks online to act weirdly. To isolate this, let's try logging into your QuickBooks account using a private browser.

 

Here's how to open a private window in different browsers:

 

  • Google Chrome: press Ctrl + Shift + N.
  • Mozilla Firefox: press Ctrl + Shift + P.
  • Internet Explorer: press Ctrl + Shift + P.
  • Safari: press Command + Shift + N.

If you're able to log in and there no pay stubs showing, you may need to ask your employer if they uploaded the paychecks into QuickBooks Workforce.

 

To sign in to QuickBooks Workforce:

 

  1. Open a browser on your computer or mobile device. QuickBooks Workforce runs smoothly on the latest versions of Chrome, Firefox, and Safari (for Mac).
  2. Go to workforce.intuit.com and sign in.
    Note: If you forgot your password or user ID, select the I forgot my user ID or password link and follow the onscreen instructions.

The following article is a good reference: QuickBooks Workforce: Access your paychecks and W-2’s online.

 

For additional help, feel free to reach out to our QuickBooks Online Support. To reach us, please follow these steps:

 

  1. Sign in to your QuickBooks Online Company.
  2. Click (?) Help at the upper right corner.
  3. Select Contact US on the pop-up.
  4. Enter a brief description of your concern then hit Continue.
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

Don't hesitate to drop a reply below if you continue to get the same results so I can look further into this. I want to make sure you can access your pay stubs online. Have a great rest of your day.

Not applicable

Re: Error message employees are getting. I just transferred over to the Workforce Program and sent invites to my employees. The list is showing that some have already signed up; however, they are getting an error message that the employer is not connected to the service. I have transmitted payroll data and my status shows active. How do I fix the error they are receiving?


@AlcaeusF wrote:

Hello Mathnasium,

 

Welcome to the Community. It would be my pleasure to answer any questions you may have about QuickBooks Workforce.

 

Employers will need to set up for QuickBooks Workforce for the paycheck information to automatically upload to Intuit's servers. This feature is available to all QBO Payroll service and is already part of the payroll subscription cost.

 

For additional insight into QuickBooks Workforce, such as the basics, I'm adding an article that I recommend:

 

Set up online pay stub access for employees (QuickBooks Workforce, formerly ViewMyPaycheck).

 

Please be sure to let me know if you have further questions about using the feature formerly ViewMyPaycheck. I'll be more than happy to help out.


 

Moderator

Re: Error message employees are getting. I just transferred over to the Workforce Program and sen...

Hello, BJS12,

 

I can provide clarification for why you're getting an error when setting up for QuickBooks Workforce.

 

Our engineers are aware of the error "We can't get your info. Your employer isn't connected to QuickBooks payroll. Contact them to access your paycheck." and are diligently working to resolve this. In the meantime, I invite you to contact the Customer Care Support team, who can collect your information in a secure manner to receive email updates on this as soon as they become available.

  1. Sign in to your QuickBooks Online company account.
  2. Click the Help icon on the top right.
  3. Click Contact Us button at the bottom.
  4. Enter a short description about your concern.
  5. Click on Let's talk.
  6. Choose Get a callback or Start messaging.
  7. Enter your information.
  8. Select Call me or Send message.

You can expedite this process by referencing INV-30935 to the support agent, which is the ticket that engineers are using to track affected users with.

 

Just in case you need tips and related articles in the future about the "How Do I" steps in QuickBooks Online, visit our QuickBooks Community help website for reference: QBO Self-help.

 

I'm just a post away if you should have any questions concerning your QuickBooks Online account, I'm always here to help. Hope you have a wonderful day.

Not applicable

Re: How do i activate view my paycheck?

My app has disappeared how do I get back on track?

QuickBooks Team

Re: How do i activate view my paycheck?

Let me help you sort this out, @Jus-23.

 

To isolate this concern for a possible browser-related issue, let's perform some troubleshooting steps.

 

  1. Login to your QuickBooks Workforce account. Kindly use either of the following shortcut keys:
    • Google Chrome, press CTRL  Shift N
    • Mozilla Firefox: press CTRL  Shift P
    • Internet Explorer: press CTRL  Shift P
    • Safari: press Command Shift N
  2. If you’re able to login successfully, you can clear the cache of your regular web browsers.
  3. If the issue persists, you can use other web browsers.

You can refer to this article for more detailed steps: Troubleshooting browser problems.

 

Also,  follow the steps under How do I Sign Up For QuickBooks Workforce in this article: QuickBooks Workforce (formerly ViewMyPaycheck) FAQs.

 

Swing be here in the Community if you have other questions. I'm just a few posts away.

Not applicable

Re: How do i activate view my paycheck?

 
QuickBooks Team

Re: How do i activate view my paycheck?

Hi there, @1-amp.

 

Activating the view my paycheck with QuickBooks Online (QBO) is a few steps to go. I’ll be glad to provide additional information on how it’s done.

 

If you're an employer and want to activate the view my paychecks feature for your employees, you must be the company's master administrator and send invites to them.

 

To send an invite:

 

  1. Log in to QuickBooks.
  2. Click on Workers at the left pane. For a new employee, select Add an employee. For an existing employee, select the employee’s name, then select the pencil icon next to Pay.
  3. Go to the Personal info section.
  4. Add your employee’s email address, then select Invite this employee to view their pay stubs and W-2s online.
  5. Select Done

k7 1.PNG

The invitation will then be emailed to your employee. Once they accept the invite, you’ll see a message "Good news! Your employee is ready to view their pay stubs and W-2's online" in Personal info section.


On the other hand, if you're an employee and your employer have already sent the invite, ensure to accept the invite. You can now then create an account and sign in to your QuickBooks Workforce.

k7 2.PNG

 

For further details, you can check these articles:

 

Let me know if you have any additional questions about activating view my paycheck feature and on the steps provided above. I'm always here to help.

Not applicable

Re: How do i activate view my paycheck?

 

7BCD5348-83EE-410E-954D-07C266917CAF.png

 

QuickBooks Team

Re: How do i activate view my paycheck?

Hi @Ambercorey123,

 

Currently, we have an on-going issue where users like you receive the same exact error message when accessing your paychecks online.

 

Rest assured this has been escalated to our engineering team and they're in all hands working for a permanent fix for this issue.

 

Thus said, I'd recommend contacting our Customer Care Support. Let me show you how:

  1. Go to the Help icon.
  2. Select Contact us.
  3. Enter Unable to Access Workforce in the What can we help you with? field.
  4. Click Let's talk.
  5. Choose Start messaging or Get a callback.

This way, you'll be added to the list of affected users. Once added, you'll receive all available updates about this on-going investigation through your email.

 

In case you need tips and related articles in the future, visit our QuickBooks Online Help Articles page for reference: QBO Self-Help.

 

We appreciate you patiently waiting as we are working to permanently fix this issue as soon as possible.

Need to get in touch?

Contact us