I have auto forms set up in payroll and my employees haven't received their W-2 forms in the mail.  I have contacted support by phone two times and been assured that they are in the shipping department or have been sent.  We are way past the IRS requirement for employee W-2 forms to be mailed and received.  What can I do about this?

I'm here to take care of your concern today, @nemd.

As mentioned by my colleagues above, once you've enabled the Automate taxes and forms when setting up payroll, the W-2s would have been mailed to your employees’ home addresses via USPS starting January 20 through January 31. 

I can see that you've already connected with our designated support. Since your employees still don't receive a copy of their forms up until this time, you can reach out to our Support Team again for further verification. A live representative can access your account securely, review the previous cases you had, and confirm the mailing of the forms.

Let me know if you have any other follow-up questions. I'm just a post away to help. Have a good one!

Hi you sent a W2 to a past employee who notified us today that he moved can i generate another w2 to send to the corrected address

You're unable to correct the employee's address once the W-2 is submitted in QuickBooks, kim hind.

Aside from the employee address, there are other two things that can't be corrected.

• Employee prefix (Mr., Mrs., etc.)
• Employee address
• Business address

You need to create and file a W-2c form with the Social Security Administration manually. To do this, see the General Instructions for Forms W-2c and W-3c section in General Instructions for Forms W-2 and W-3.

Once settled, you can enter the new address of the employee. That way, it will reflect on the next tax return.

Here's how to update the address.

1. Go to the Payroll menu, then Employees.
2. Select the employee's name.
3. Select Edit ✎ on the section you want to update.
4. Edit their info and select Done.

I'm adding this link to learn more about correcting W-2s: Learn what to do if you or your employee finds a mistake on their W-2. Then, select your product service for instructions.

Get back to me by commenting below if you have follow-up questions about this or if you have other payroll concerns. I'll be right here to help you.

NO they don't. And our employees have an awful time trying to access W-2s through the workforce app. You end up doing it by email or postal mail

No

I do it thru quick books and mail to employees.

Is there an additional fee for mailing W2's to employees?  Or is this included in the subscription (provided you are using Core, Premium, Elite, Full Service, or Assisted Payroll)?  

I had auto pay turned off..can I turn it in now and quick book will efile and mail W2 out?

Welcome to the thread, @Muddersherrie. I'd be happy to answer your question about automatic tax payments.

Once automatic tax payments and form filings are turned on, Intuit will file and process your tax payments. But if you're using QuickBooks Online Payroll Core, local taxes are not automatically calculated. If you're thinking about automating those payments, consider upgrading your payroll service.

To learn more about how to handle your payroll taxes and forms, see these helpful articles: 

• Manage automatic tax payments and form filings
• Payroll taxes and forms QuickBooks Payroll does for you
• Pay and file payroll taxes and forms in Online Payroll

Additionally, I want to make sure that you finish all of your year-end tasks, such as timely filing of your taxes and other paperwork. To help you with the actions necessary to complete them, I've included this resource: Year-end guide for QuickBooks Online.

Leave me a comment below if you have other payroll concerns. I'd be happy to work with you again. Take care, and have a great day ahead.

How do I get my W2 for 2022

Good afternoon, @Kristal king.

Thanks for joining in on this thread. I can provide you with some insight into getting your w2 for 2022. 

To clarify, are you need to file your W-2's or print them? 

Here's some guides that can help you below: 

• File your W-2 forms
• Print your W-2 and W-3 forms

If you're referring to something else, please come back and let us know. We're always here to lend a helping hand. Take care! 

When does QBO elite payroll service send out the W2s? How can I confirm they have been sent? None of my employees or former employees have received them.

It would be my pleasure to share some information about sending W2 forms, @Lynniek.

If you use QuickBooks Online Payroll Elite with, make sure to enable the automatic tax payments and filings turned feature. After you’ve completed your payroll setup, we'll pay and file your payroll taxes for you.

Once we’ve processed your W-2 filing, we’ll send you an email letting you know it’s complete. You can also check the status of your filing on the status page:

1. Sign in to your QBO account.
2. Choose Taxes, then proceed to Payroll Taxes.
3. Select Payroll forms or filings, then click W-2.

Then, you can print your W-2 forms and send them to your employees. They also have the option to view their W-2s online in QuickBooks Workforce.

Feel free to get back in here if you have further questions about filing and sending W2 forms in QuickBooks. I'm always around to help. Stay safe!

I have core but I cannot access my employees w-2 forms to download and send to the state of minnesota.

I fathom the significance of viewing your employee's W2 forms, @thor4. I'll provide additional details to ensure you submit them to Minnesota on time. 

To clarify, have you followed Rubielyn's steps above? It will walk you through the process of accessing the forms.

If you did and it's still the same, I've got other steps for you. If you have a new interface, follow the steps below:

1. Go to the Taxes menu and select Payroll tax.
2. Press the Filings, then click the Resources icon.
3. On the Filings & Forms page, choose W-2s.
4. From there, you can pick which one you need.

The available copies are W-2, Copies B, C & 2 link. I've got these screenshots for your reference:

QuickBooks submit W2s electronically. If you haven't archived the form, you'll need to reach out to the IRS directly.

See this article to learn how to handle W-2s: Get answers to your W-2 questions. It contains all the processes you need to prepare for tax season.

I've got these guides to take note of the key dates and print your W-2 and W-3 forms:

• Understand the timing for your W-2s
• Print your W-2 and W-3 forms

Drop me a comment if you need more assistance accessing tax forms in QBO. I'll keep an eye on your response. Take care always.