I need to stop pay a check and reissue it. How do I record that in Enterprise?

Welcome to the Community, @KristySB.

I'd like to ask a few questions to get a better understanding of the paycheck and your Payroll:

• When did the paycheck get created and sent to the employee?
• Has the paycheck been processed?
• What type of Payroll do you have?

If you can leave me a Reply with more details, I'd be happy to assist you further!

Until then, I'm going to leave you with a couple of Community Articles that you may find helpful:

• Void Paycheck in QuickBooks 
• Reprint a Paycheck in QuickBooks Desktop

I'm keeping a close eye out for your response. Talk to you soon!

It wasn't a paycheck.  It was a payment to a vendor that was lost in the mail.  I know how to void and reissue the check.  My concern is how to record the stop payment?

Hello, @KristySB. 

Thanks for the clarification on your issue. The only reason you should raise a concern on how to stop the payment is if the vendor is set-up for direct deposit. That's when you'd need to contact our Customer Support Team to see if you're in the timeline for the payment. However, since the check was lost in the mail, contact your financial institution so they can properly stop the check from being used. The best way to record this in QuickBooks is to void the payment.   

Below are two articles that can give some additional insight into this problem. 

• Void or delete a bill or bill payment check

• Void a Direct Deposit Vendor Check

Remember, I'm only a post away if you need anything else. Enjoy the rest of your week! 

You did not address the question of how to record the bank fees for a stop payment. Is there function/button for this, or is the only way to create a general journal entry? Additionally, what is the effect of the void check if it is in a previous period. Is there a way to void a check from a previous financial period without having to "re-open" the books?

Thank you,

Thanks for joining the thread, @Melissa Dalziel.

Let me share some information about recording bank fees for stop payment and voiding a check in QuickBooks Desktop (QBDT).

First, there isn't a button for recording the bank fees for the stop payment. You'll have to manually create an expense account for this. Here's how:

1. Go to Lists at the top menu, then choose Chart of Accounts.
2. Pick the Account drop-down at the bottom, then choose New to create a new account.
3. Select Expense as the account type, then click Continue.
4. Enter the account details such as the Account Name.
     a.Choose the Sub account of checkbox if it's a child account.
     b.From the drop-down, choose the parent account.
5. Hit Save & Close.

Please refer to this article for more details about the steps above or in case you'll want to edit or delete this expense account: How to add and expense account?.

Also, voiding a check will zero out its amount so it will have an effect on the balances of the previous financial period. Moreover, there's no other way to void a check without having to re-open the books since there has been a change made for the check's amount.

Furthermore, there are times that you'll need to void the check even if the bill was recorded as paid due to some issues like it wasn't received by the vendor. You can refer to this article for more details about it: How to void bill payment check in QBDT?.

As always, you can get back here in the Community if you have more questions about voiding your checks and managing your bank fees. I'm here to help you. Stay safe and have a nice day, @Melissa Dalziel.

I already called the bank for a stop payment.  Now I want to void the original check and create a new check to pay the vendor.  How do I do that?

Thanks for following on this thread, @kxiques.

I’ll be your guide today so you can void the original check and create a new one. Let’s open the  Transactions page to remove the entry.

Here’s how:

1. Go to the Vendors menu at the top to choose the Vendor Center.
2. Choose the Transactions tab to view all entries.
3. From there, hover your mouse to Bill Payments.
   
4. This will display all bill payment checks.
5. Double-click on the transaction you’re working on to see more details.
6. On the Bill Payment page, hit the Delete drop-down and pick Void.
   
7. Press Save & Close.
8. Hit the Yes button in the Recording Transaction pop-up window.

To enter a new vendor payment:

1. Tap the Vendors menu to choose Pay Bills.
   
2. Mark the box beside the bill you want to pay.
   
3. Hit the Pay Selected Bills button.
4. In the Payment Summary window, review the transaction.
5. Press Done to keep the changes.

For additional information, see the Pay bills in QuickBooks Desktop guide. It outlines the instructions on how to settle a bill using a direct deposit or through the online bill payment option.

Additionally, the Accounts Payable workflows in QuickBooks Desktop article provides about tracking money owed to your vendors. It also contains links for each process as well as screenshots to visually guide you.

If there’s anything else I can help you with, leave a comment below. I’ll pop right back in to assist further. Enjoy the rest of the day.

Maybe I can help. Have had to deal with this off and on since we started using QB a year ago and our required reporting. I learned by doing much testing in the system to see the affects of the transactions. I also required password for closed/past periods due to others trying to record items in previous periods. I just keep a copy of the changes in our current records for audit purposes (so auditors can see the trail)

I do not agree with just creating a deposit and closing check as paid and it would be difficult to tie Purchase Orders, Bills, and related payments.

For checks voided in same period as check originally cut:

- No change needed. It will net (offset) in for the entire period.

For checks voided in periods AFTER check originally cut:

- If only voiding check for reissue and not voiding the invoice/bill, Locate the check item in the Vendor Center. Then choose the "Reports" tab and "Transaction Journal". Print that for reference. Then VOID the check. It will do the opposite of what your "Transaction Journal" has during the period the check was originally cut. go create a GJE and tell it to "Put this original transaction I had in the Transaction Journal back in" same period and all (HA). Then save the GJE you created. Select "Reverse" and tell it to reverse it in the current period. Yes it will affect prior periods but it will WASH and only affect Cash and Payables.

For checks voided in periods AFTER check originally cut and also voiding the invoice:

- You will do the same step above for voiding the check itself EXCEPT you will also INCLUDE the "Bill/Invoice" transaction. So before you VOID the "Bill/Invoice", go to that "Transaction Journal" also and print that one. As you can see, the Payables account (generally) is netted with both "Transaction Journals" you have (one for check and one for bill/invoice). Do the same steps for recording GJE and Reversal. This just requires going against the Expense instead of Payable account in the end. They will WASH in the end.

To test this out, do these and then rerun your reports and they should not have changed overall for your previous period (the original period recorded).

Feel free to contact me if this is confusing or you have more questions. Hope I can help some as a frequent user and Accountant.

It was suppose to be taken out of the bank account on 3/15/2022