I updated my payroll but it still didn't take it out.

Let me share with you some insights on how payroll taxes are being calculated QuickBooks, gcwisler.

There are four factors we need to consider to ensure the program calculates the correct taxes. These are the following:

• Taxable wage
• Pay frequency
• Number of allowances
• Filing status

Then, these are the possible reasons why it's not calculating:
 

• Annualized salary exceeds the salary limit.
• The gross wage of the employees is too low.

To get this sorted out, updating the QuickBooks Desktop release version is a good start when it comes to fixing payroll-related issues, and make sure to create a backup copy of your company file. After that, you may need to refresh or re-validate your payroll service key to synchronize the update. Here's how:

1. Click Employees at the top menu bar.
2. Select My Payroll Service and choose Manage Service Key.
3. In QuickBooks Service Keys window, click Edit at the bottom.
4. Hit Next.
5. Click Finish.
6. When the Payroll Update message appears, select OK.
7. Verify the Service Status shows Active and then select OK.

Once done, go back to your payroll and see it it's already calculating the taxes. If the employees are highlighted in yellow after the update, you can revert the paychecks. Let me show you how:

1. Click the Employees tab at the top menu bar.
2. Select Payroll Center.
3. Click Resume Scheduled Payroll.
4. Right-click the name of the employee and select Revert Paycheck.
    
5. Click Open Paycheck Detail.
6. Enter the necessary information.
7. Check if it calculates the Paid Family and Medical Leave premiums.
8. Click Save & Close.

To give you more troubleshooting steps on what to do if payroll taxes are not calculating, please visit these resources:

Payroll items on a paycheck are not calculating or are calculating incorrectly.

QuickBooks Desktop calculates wages and/or payroll taxes incorrectly.

If you need additional help, let me know in the comment. I'll be right here to further assist you. Have a lovely day!

Hi 

I have tried everything. 
However I have noticed the “ you need to update payroll by “ has 11/11/2021 which has passed. Help

Hi DAWNp1,

Thank you for following the suggestions you see in this thread.

At this point, it would be best to contact our QuickBooks Desktop Payroll Support to check this further using more tools, like screen share.

If you have any other concerns, please don't hesitate to reach back out. Take care and have a good one!

I have updated the payroll and program several times and the payroll deductions are still not being deducted.

I appreciate all the efforts you exerted to deduct the payroll deductions, @Bill Sigmon.

I want to make sure this issue is taken care of, and I'd like to redirect you to our best support team to get this addressed right away.

Before anything else, have you tried refreshing or re-validating your payroll service key after updating the latest release? If you haven't yet, I suggest doing it so.

If the issue persists, I recommend reaching out to our QuickBooks Support Team. This way, they can further look into this matter and provide additional troubleshooting steps to get this fixed. They can also create an investigation ticket if other users are experiencing the same. To reach them, you can follow the steps below:

1. Go to the Help icon and select QuickBooks Desktop Help.
2. Click Contact Us.
3. Write your concerns in the description box, then select Continue.
4. Select which one of the support options you'd like to use.

Please know that you can continue to reach me here with any additional questions about payroll taxes. Wishing you continued success, @Bill Sigmon.

Hi I had the same issue of no taxes taken out but didn't notice until it was too late and the checks were direct deposited.  How do I go about fixing this?

It's nice to see you here, tracysl.

Before running payroll in QuickBooks Desktop, it's recommended to download the latest payroll tax table  to ensure that your taxes are up to date. This way, you'll be able to prevent tax calculations issues on the paychecks.

Aside from that, you'll have to void paycheck if you have already issued them. Here's how:

1. Create a backup.
2. Click the Employees drop-down menu.
3. Select Edit/Void Paychecks.
4. On the Edit/Void Paychecks window, change both the Show paychecks through/from date to the date of the check and then step off of the date window.
5. Highlight the check-in question and click on Void.
6. In the pop-up window, enter "yes" and click Void again.
7. Repeat as necessary to include all checks that need to be voided.
8. Click Done to close out of the Edit/Void Paychecks window.
9. Click Employees on the top menu bar, and select Send Payroll Data.
10. Click Send. You will note that there are 0 paychecks for 0 dollars to send. This step is done in order for Intuit's servers to receive the void information from your QuickBooks to show a check has been modified.
     

Please know that once you create a paycheck, any difference in the net amount can be adjusted on the next payroll. You'll also want to create a non-taxable reimbursement payroll item for mileage, travel, or non-taxable insurance reimbursement. Read this article for your guide: Create A Non-Taxable Reimbursement Payroll Item.

To give you more troubleshooting steps on what to do if payroll taxes are not calculating, please visit these resources:

• Payroll items on a paycheck are not calculating or are calculating incorrectly
• QuickBooks Desktop calculates wages and/or payroll taxes incorrectly

You may also find this helpful: 0.00 or no income tax withheld from paycheck.

I'm always up to answer any additional questions you may have regarding your QuickBooks payroll. Feel free to reach out to me in the comment section below. Have a nice day!

this did not fix the issue

I want to stop this from happening to you, @Batch3.

I know how important it is to have accurate payroll data in your company. I'll make sure that it is taken care of immediately.

Since the problem persists after following the alternatives, I'll refer you directly to our payroll expert. They can look at your payroll settings and help you fix the paycheck that does not have taxes collected. Also, they can send a ticket to our engineers for further investigation.

Here's how: 

1. Go to this QBDT help link. 
2. Select your product and click Continue. 
3. Enter your concern in the box and tap Continue. 
4. Choose either Chat with us or Have us call you.  
5. Follow the on-screen instructions.

Make sure to contact them within business hours to ensure a swift response.

Further, check out these articles below to know how QuickBooks calculates your taxes and manage your employee paychecks: 

• How QuickBooks calculates payroll taxes
• Workers and employees

Remember that you can always ask me about any topics or other processes within QuickBooks. I'm always ready to work with you again. Take care,Batch3. 

Good Morning,

This is exactly what I had done.  4 different people totally unable to help me!  I wasted over 3 hours while these people did the same thing without a clue....

This has happened twice in the past and I actually reached people who knew right away what to do.  They don't know why it keeps happening, but were able to fix it.  Taxes calculate on the paycheck itself, but does not carry over to "pay liabilities".  

I need to be able to get directed to someone who understands the problem, and then I want to know why it only happens on this set of books.  

How can I get in touch with the "right" person.  Here it is payroll again and I have the same problem!

Joan F

Update your PR software.  If that doesn't work call QB for help.  I did and it worked.

Thanks for joining this thread, losingpatients.

I understand you've reached out to our Customer Care team already, but I'd recommend continuing to get in touch with them if the above-mentioned troubleshooting steps aren't solving the issue with taxes carrying over to your pay liabilities screen.

They can be reached while you're using QuickBooks.

Here's how:

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
2. Click Contact Us.
   
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field.
   
4. Hit Continue.
   
5. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.

Please feel more than welcome in sending a reply if there's any questions. Enjoy the rest of your day!

This is the first time this has happened.  For this payroll, Quickbooks kept glitching and closing and when the checks finally were entered and sent, no taxes were taken out.  I think some kind of problem with Quickbooks caused it since all of their tax information is correct.  How can I deal with this and figure out the taxes we owe.  The checks have already been direct deposited.

Let's figure out what happened and deal with this issue properly, adminforkettlemorainefd.

We perform some troubleshooting steps to resolve this. We always recommend updating your QuickBooks Desktop so you always have the latest features and fixes.

Once done, let's run the QuickBooks Tool Hub. This fixes uncommon issues in your QuickBooks Desktop (QBDT) software. Here's how:

1. Close your QuickBooks application
2. Download the QuickBooks Tool Hub file.
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

Here's an article you can read for more details and troubleshooting steps: What to do if you can't open QuickBooks Desktop.

Then, we can correct the wrong payroll by deleting and recreating the paycheck. If you are unable to delete or void, you'll see a message explaining why. You'll then have to Contact us to connect to a payroll expert to void the paycheck.

To view the taxes you owe, you can run the Payroll Tax Liability report. I'll show you how:

1. Select Reports.
2. Select Employees & Payroll.
3. Choose Payroll Liability Balances. Set the date filter.

If you want to pull up other payroll reports that can take a close look at your business's finances, you can visit these articles: 

• Create a payroll summary report in QuickBooks.
• Customize payroll and employee reports.

If you still need my help, please don't hesitate to tag my name. I'll be around to help you manage your payroll and other QuickBooks concerns. Stay safe, adminforkettlemorainefd!

I updated payroll and it still isn't taking any taxes out

Thank you for joining the thread. I'll gladly share the steps to manage paychecks with no tax calculations in QuickBooks Desktop.

Since you've already updated your payroll tax table and you have your paychecks, you'll only need to revert and then recreate them to refresh the payroll information and for the taxes to calculate.

These are the steps to revert paychecks:

1. Go to Employees, then choose Pay Employees

2. Click Scheduled Payroll or Unscheduled Payroll.

3. Select Resume Scheduled Payroll. You’ll see some employees’ names highlighted in yellow. These are the employees that have had changes.

4. Right-click on the employee name highlighted in yellow and select Revert Paychecks. 

For detailed steps, refer to this article: Save or revert paychecks in QuickBooks Desktop Payroll.

If these steps don't work, as a workaround you may utilize this article: QuickBooks Desktop calculates wages and payroll taxes incorrectly.

You can also visit this article to know how to create a payroll summary report in QBDT: Create a payroll summary report in QuickBooks.

The Community always welcomes you for further QuickBooks-related concerns. Have a great day ahead!

I have updated tax tables, and it gives me a error telling me to update again prior to 11/29/2023.  Payroll is not calculating taxes for employees.

I'll share some information about why payroll taxes are not calculating from your paychecks, @MACGM.

There are various reasons why payroll taxes aren't calculating correctly. Among these are:

• The total annual salary exceeds the salary limit.
• The gross wages of the employee's last payroll are too low.
• Your payroll tax table is outdated.

Since you've already updated your tax table, let's then make sure your QuickBooks is in the latest version. You can also review the employee's tax setup since it affects how QuickBooks calculates it.

Once done, please revert your employee's paycheck. This refreshes your payroll information to calculate the taxes on the transaction.

Here's how:

1. Open your employee's Payroll Information.
2. Right-click the name of your employee which is highlighted in yellow.
3. Select Revert Paycheck

Additionally, you can check out these articles for more troubleshooting solutions when payroll taxes are not withheld:

• Payroll items on a paycheck are not calculating or are calculating incorrectly
• QuickBooks Desktop calculates wages and/or payroll taxes incorrectly

Feel free to reply to this post if you need a hand with running employees' payroll. I'll be here to help. Take care!

Already did that and it still did not fix it.  Payroll subscription was updated earlier this year, and has not worked since.

Hello, MACGM.

Aside from reverting paychecks and updating your subscription, I'll lay down solutions to help us fix the tax calculation issues. 

Let's check your payroll item lists and see if the percentages are correct. They might be preventing those taxes from being calculated on the paychecks. 

Here's how to do it: 

1. Go to Lists.
2. Select Payroll Item List.
3. Double-click to open each payroll item.
4. Review the tax calculations. 

Let's also make sure your employees are setup properly. Incorrect set up can cause tax calculation issues when running paychecks. 

Other helpful solutions are found in these articles: 

• Troubleshoot paychecks calculating incorrectly
• QuickBooks Desktop calculates wages and/or payroll taxes incorrectly (it looks like this was shared before but I'll add this in case you haven't done all the steps). 

However, if the taxes still don't calculate, we'll want to take this to our payroll support. They can use their tools to check what's preventing QuickBooks from calculating the taxes. 

Here's how to reach them: 

1. In QuickBooks Desktop, press the F1 key.
2. On the Have a Question? window, click the Contact Us button.
3. In the box, enter something like "taxes are not calculating."
4. Click Continue, then choose how you want to reach us.

After fixing the issue with our support, do you need help filing your forms in the near future? I'll include this article if you need a guide: E-file and e-pay federal forms and taxes in QuickBooks Desktop Payroll Enhanced.

If you have more questions about the taxes or when processing payroll, let me know and I'll guide you with the steps. Do you have concerns with your entries or on other areas in QuickBooks? Lay down the details to your reply and I'll help you out. 

Updated payroll 2 times still not holding out taxes

I just ran into this issue and tried some of the fixes listed here but did not work.

The overall fix was for me to contact Quickbooks support and on their backend showed suspended even though our account shows active. We verified all the billing information was correct and then their backend team had to lift the suspension on their end.

Once that was done performed steps listed here with support. Quick summary was to remove the service key, re-add it, perform payroll update, there was a step where we had to enter pin and then everything worked.

When I do that it says that it has updated then when I go to create a check it tells me that I have not updated in 37 days and to update now