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christinia-janss
Level 1

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

 
11 Comments 11
Rustler
Level 15

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

I think this is one that requires intuit to do it.  This is a user community, call intuit for anything dealing with your account, no one here can access it

MariaSoledadG
QuickBooks Team

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

Hi christinia-janss,

 

You can temporarily turn off direct deposit for an employee so you can use paper check. 

 

Here's how:

  1. Click Workers, then select Employees.
  2. Select Run Payroll.
  3. Under the Pay Method column, select Paper check.
  4. Preview and submit the rest of your payroll as you normally would.

Once done, your employee's check won't be marked for direct deposit. You'll also be asked to enter a check number before printing. 

 

However, if you want to make a permanent change to your employee's pay method, you can change it in your employee's profile settings.

  1. Click Workers, then select Employees.
  2. Click the Employee's name.
  3. Go to the Pay tab.
  4. Under the no. 6 option, click the drop-down arrow and select Paper check.
  5. Click Done.

You might want to print or reprint paychecks in QuickBooks Online (QBO), here's an article for detailed steps: Printing Checks and Pay Stubs.

 

If you need any additional assistance about your payroll, you can post a reply below. I'll be right there to help.

lancpay
Level 4

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

I would like to PERMANENTLY remove and deactivate the direct deposit for all employees and remove the bank account.  How can this be done?  Should I change the numbers and then never "activate" the new bank account with the 2 test debits? 

There has to be an easier way w/o calling QB.

MorganB
Content Leader

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

Good morning, lancpay.

 

Thanks for joining this thread. I'd like to provide some info about no longer using the direct deposit option to pay your employees in QuickBooks Online.

 

I haven't personally tried your workaround to change the account number and never activate the new account, but I believe that would work. However, I recommend disconnecting or deleting the bank account that is currently associated with direct deposit. This will prohibit any funds being taken from this account. Here's how:

 

Disconnect:

  1. Hover over Banking, then click Banking.
  2. Choose the Edit icon in the blue tile of the account you want to disconnect.
  3. In the Account window, check the Disconnect this account on save box.
  4. Select Save and Close.

Delete:

  1. Click the Gear icon in the top right corner, then choose Chart of Accounts.
  2. Locate the account you want to delete in the list.
  3. In the Action drop-down menu, select Delete.
  4. Confirm that you want to delete the account.

The following article provides additional info on this process: Disconnect or delete an account connected to online banking

 

Once the account has been removed, you can then choose to pay your employees with another option besides direct deposit. This link offers more info about turning off direct deposit and paying employees with a paper check: Turn off direct deposit for an employee

 

That will do it. Please don't hesitate to reach back out if you have any other questions.

lancpay
Level 4

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

This will work for the DESKTOP version?

MorganB
Content Leader

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

The steps of disconnecting the bank account and then changing the employee pay type are a bit different for the Desktop version, lancpay. 

 

These articles cover the steps to disconnect a bank account and change an employee's pay info, specifically for QuickBooks Desktop:

The second article mentions the direct deposit option can be deleted when you edit the employee's payroll info. This is the same area where you'll choose to pay them by paper check. Here's how:

 

1. In the Review and Create Paychecks window while paying employees, select the Open Paycheck Detail button.

2. Uncheck the Use Direct Deposit option.

3. Select Save & Close.

 

This last write-up offers additional info to change a direct deposit paycheck to a regular paycheck in QuickBooks Desktop Payroll.

 

I'm only a comment or post away if you have any other questions.

bgeorge1
Level 2

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

I would like to know how to cancel the portion of the subscription that charges to use direct deposit.

AlcaeusF
Moderator

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

Hi there, @bgeorge1.

 

Thank you for posting here in the Community. I'm here to help you cancel direct deposit in QuickBooks Online.

 

If you want to cancel direct deposit temporarily, you can switch the payment method of your employees to paper check. You can enable it back later on if necessary.

 

There are two ways to update the information. First, you can do it directly from your payroll by changing the pay method.

 

Here's how:

 

  1. From the Payroll menu, then select the Employees tab.
  2. Select Run Payroll.
  3. Click on Direct Deposit link found on the Pay Method column next to the employee's name.
  4. Tick the Paper check radio button.

  5. Preview and submit the rest of your payroll as you normally would.

The other one is by going through the employee profile. Please follow these steps:

 

  1. Go to the the Payroll menu, then select Employees.
  2. Select the an employee.
  3. Press the edit (pencil) icon beside Pay.
  4. Under How do you want to pay employee?, select the edit (pencil) icon.
  5. In the drop-down, select the new pay method.

If you want to opt out completely and use the paper check method, I recommend contacting our Payroll Support Team. They'll be able to assist you further with the cancellation.

 

You can reach them through these steps:

 

  1. Go to the Help menu at the upper right. 
  2. Choose Contact Us
  3. Enter your specific concern in the What can we help you with? box. 
  4. Click Let's talk
  5. Select Get a callback or Start a chat
  6. Enter your contact information. 
  7. Choose Confirm my call or Send message

For additional reference, I've attached a link you can use to learn more about how to update a payroll bank account in QuickBooks: Change your payroll bank account.

 

Don't hesitate to provide additional details if you're referring to something else. The Community and I will be here to help you.

Fairviewdjc
Level 4

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

I would like to know how to cancel direct deposit PERMANENTLY for QB DESKTOP.  The prior user asked this several times and you never gave the answer for a permanent cancelation of direct deposit.

LieraMarie_A
QuickBooks Team

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

Hi there, @Fairviewdjc. Let me share some insights about canceling your direct deposit service.

 

Direct Deposit (DD) is included in your payroll subscription. You'll have to go through each of your employees' profiles to turn it off.

 

Here's how:

 

  1. Go to Employees and then Employee Center.
  2. Double-click the name of your employee.
  3. Select the Payroll Info tab.
  4. Click the Direct Deposit button. 
  5. Uncheck the Use Direct Deposit for [employee's name] box.
  6. Select OK to save.

 

Additionally, these articles provide more information about the process and the payroll features available in your service:

 

 

Please don't hesitate to reach back out if you have any other questions. I'm always ready to help.

TPalaniuk1970
Level 2

Someone PLEASE tell me how to eliminate direct deposit for my employees? I want to use paper checks.

I am so sick and tired of having to call intuit for every little things!  It is maddening. ...especially when they just leave the chat mid problem.  Quickbooks online is the worst platform I have ever had to use.

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