We are in Washington State. The state gave us 2 risk classes for Workers Comp. QB only seems to allow 1 rate class. Anybody figure out a work around?

Hello srhall193!

You can add another class and assign it to your employees afterward. I'm highlighting the steps from the worker's compensation article we have for your state.

1. Click on the Gear icon and choose Payroll Settings.
2. In the Taxes section, select State Taxes or State Taxes - WA if you have multiple states.
3. Select OK, then Add Class and Subclass.
4. Enter the following info:
   • Class: First 4 digits of the Class Code, before the hyphen.
   • Subclass: Second set of digits, after the hyphen on the Class Code.
   • Nature of Work: Listed as the Class Code Description on the rate notice.
   • Composite Rate: The total rate: Employer + Employee.
   • Payroll Deduction: This is the employee rate and determines what is withheld from employee checks.
   • Effective Date.
5. Select OK.

That's it. If you have other questions about the setup, please don't hesitate to go back to this thread.

Thanks for your help, I do appreciate it. 
I think you are saying load on class after the other, which I did. The screen only shows one class and yOu can one or the other to be present on the screen. 
Are you saying they are both working even though you can only see one?

Thanks for getting back to us, srhall193.

In QuickBooks, we can only assign one class per employee. That means we can only use 1 workers' compensation per employee.

In your case, we can toggle the classes every time you create payroll. Make sure you've added the class before doing so. You can follow the steps shared by my colleague above to do it.

Then, here's how to toggle:

1. From the Gear icon, select Payroll settings.
2. Under Preferences, select Accounting.
3. Go to the Classes section.
4. Select I use different classes for different employees.
5. Click OK.
6. Toggle their other class under the Class drop-down.
7. Click OK.

I've also added these articles when you're ready to run payroll:

• Process or run payroll
• Washington workers' compensation setup and calculations

I'll be right here if you still need help. Stay safe!

Each employee will do different work daily and require different class codes based on the job they are doing.  Can this be done in QBO?

Hello there, karval.

You'll have to change each class codes assigned to each employee if the job type is different per daily work. The steps given by my colleague Adrian_A above will walk you through how to edit and select a specific class to an employee. 

To keep track of your classes assigned to each employee, you can check out the Payroll Summary by Employee Report. It's shows the wages, deductions, and tax info, totaled by employee or period. You also have the option to display it according to Class. 

1. Go to the Reports menu.
2. In the searchfield enter Payroll Summary by Employee. 
3. Select the Date Range and the Class you'll want to review. 
4. Click Run Report to refesh the page. 

To help you customize payroll reports, click here.

If there's anything else that you need help with managing classes and payroll settings, check out these articles: 

• Payroll accounting preferences
• Create and manage classes in QuickBooks Online

Please don't hesitate to mention me in your reply. I'm around the corner to keep an eye on your reply and help you through it. Take care!

I also have employees with more than one worker's comp rate. I want to make sure I'm reading this correctly. Quickbooks online payroll doesn't allow for this and there's no work around?

Why am I paying for this increasingly useless service again?

Hi there, 

As of now, we'll have to change your employee's worker's compensation manually. Rest assured, I'll take note of this idea and share it with our Developers team.

They will review this suggestion and may be added as one of our future updates.

You may also visit our blog that has the lists of our latest feature updates.

I'll be around if there's anything that I can help. Keep safe!

There is no longer a Workers Comp section in the State Taxes section.  Where did it go?

Hi there, @JasonBuckholt.

I'm here to help you to see the Worker's Compensation section in the State Tax section.

Before that, I'd like to know if you've already setup the Worker's Compensation manually in the Payroll Settings? If not, you can follow the steps provided by my colleague @JessT.

However, if you're referring to anything else, like entering the codes, or assigning Worker's Compensation Class, you can share it in the comment section.

I've added these articles that may guide with managing the Worker's Compensation:

• Learn about and get workers’ compensation insurance.
• Assign a Workers' Comp Class to an employee.

You can always tag my name in the comment section if you need further assistance or other questions. I'll be  here to back you up. Take care.

I've been using QBO payroll for 4 years now, so yes, everything is set up and working fine.  But I can no longer update the workers comp rates for 2021.  Which I guess means QBO will be deducting from paychecks based on 2020 WC rates?  And calculating our quarterly WC premiums using the outdated rates too?

Hi there, JasonBuckholt. 

Thank you for reaching out to the Community. As of this moment, we don't have any updated rates for 2021. That said, Payroll will auto adjust the next paycheck period.  

You may want to read through these articles that tackle worker's compensation and its calculation: 

• Learn about and get workers’ compensation insurance. 
• Washington workers' compensation setup and calculations.  
• Assign a Workers' Comp Class to an employee.

Click the Reply button if you need further assistance about worker's compensation. I’ll be glad to help and make sure you’re taken care of. Enjoy the rest of the day.

When will you be getting the rates?  We will need them by next week as they will need to be reflected on the paychecks going out on January 1.  And will you be receiving our company specific experience adjustment factor as well?

I find it hard to believe that this will be handled entirely on your end.  And if it is, I will need to be able to see that you are using the correct rates for my business. 

Thanks for following up with the Community, JasonBuckholt.
 

Your workers' compensation rates can be obtained by reviewing the rate notice provided by the Washington State Department of Labor & Industries. Another way of obtaining this information is visiting their Verify a Contractor, Tradesperson or Business webpage and entering your UBI account number. Afterwards, your info will be displayed under Risk Classification.
 

Once you have the details you're looking for, they can be entered.
 

Here's how:

1. In your left navigation bar, go to Payroll, then Employees.
2. Choose an employee's name
3. Next to Pay, click Edit.
4. Hit +Enter workers' comp info.
5. Pick Yes, I have the tax rate.
6. Enter the following details:
   • Class: First 4 digits of the Class Code, before the hyphen.
   • Subclass: Second set of digits, after the hyphen on the Class Code.
   • Nature of Work: Listed as the Class Code Description on the rate notice.
   • Composite Rate: The total rate: Employer + Employee.
   • Payroll Deduction: This is the employee rate and determines what is withheld from employee checks.
   • Effective Date
7. Select Done.

After adding your information, it can be assigned to other workers.

If you're using our Intuit Online Payroll Full Service plan, you can get in touch with an expert to have your workers' comp entered. They can be reached by logging in, going to (?) Help, then choosing to either call or chat online.
 

For Intuit Online Payroll Enhanced subscribers, workers' compensation details can be entered manually.
 

I'll be here to help if there's any additional questions. Have a wonderful day!

This is insane!  I have my rates, but QBO will not let me enter them!! How many times do I have to day this.  I've been using QBO for 4 years.  Every year, I update with the new workers comp rates.  This year, there is nowhere to enter the new rates!  The detailed instructions you gave DO NOT WORK!!  But since you followed up with a paragraph trying to upsell to QBO payroll Full Service, I'm going to assume you already know that you've removed my ability to do this going forward.  What a horrible service QBO Payroll is.  You've jacked up the monthly fees every year, and yet find a way to remove features every year as well. 

There used to be a place in State Tax Setup where my rates could be updated.  THIS IS GONE, AND IT APPEARS THAT NOBODY THAT WORKS FOR QB IS AWARE OF THIS.

FIX THIS NOW!

I understand how you want to update your Workers Comp rates and let's find out why this is happening, JasonBuckholt.

Ideally, you'll receive a rate notice that contains your WC rates that are sent by the WA Department of Labor & Industries. You'll have to check the WA Verify Workers' Comp Premium Status: Account Businesses website, enter your UBI account number, and your rates will be displayed under Risk Classification.

Once done, you can follow the steps provided by @ZachE. If you're using QuickBooks Online Full Service Payroll, you'll have to contact their support to update the rates for you.

However, if you're using the regular QuickBooks Online version and you're still unable to update your rates, I recommend contacting our support team to investigate this further. They have the tools to pull up your account in a secure environment.

For reference, you'll want to run the Workers Compensation report to show the wages paid for each workers' comp class. 

Feel free to touch base with us if you have any questions about workers' comp. As always, I'm always right here to if you have any other concerns about your payroll.

Once again:. I HAVE THE RATES FOR 2021!!!  The steps you geniuses keep trying to tell me to follow ARE NO LONGER VALID!  They worked fine last year and every before that.  In fact, it was less than a 2 minute process.  But this is now literally hours of trying to get you guys to understand that it no longer works.  You are now the 6th person (at least) to fail to grasp this.  Congrats.

I am in the same situation. Did you ever get a solution? There is nowhere to edit the rates for each class code and I tried adding the same class code with the new rate and new effective date but I had to "unassign" the previous rate code to add the new one to the employee. Now it automatically updated that employee to "exempt". This is so frustrating!!

Hello @DaweCo,

I appreciate you for joining us here in the Community. Let's get you over to the phone support team to fix the issue timely.

Since you're unable to edit the rates for each class code, I recommend you proceed with contacting our QuickBooks Support Team. They'll be able to check the issue further using tools unavailable to me in this public space.

Here's how you can reach them:

1. Go to the Help menu at the upper right. 
2. Choose Contact Us. 
3. Enter your specific concern in the What can we help you with? box. 
4. Click Let's talk. 
5. Select Get a callback or Start a chat. 
6. Enter your contact information. 
7. Choose Confirm my call or Send message. 

Our Customer Support Team is available from 6 AM - 6 PM PT (Monday - Friday) and 6 AM - 3 PM PT (Saturday).

If you need tips and related articles in managing your account, you can check out our QuickBooks Community help website.

Please know that I'm just a post away if you have any other questions about the class codes in QuickBooks. Take care.

According to the rate sheet I received from L&I, my composite rate is supposed to have 4 digits after the decimal.  The payroll deduction is supposed to have 5 digits after the decimal.  When I enter them this way, they are automatically rounded up to 2 digits after the decimal.  Why is Quickbooks different than the L&I rate sheet?  Is there a way to prevent Quickbooks from rounding?

Hey there, dchurch1.

Thanks for dropping by the Community. You're correct in that QuickBooks does in fact round to the nearest penny. I have this helpful article for you to check out on the topic. 

• Penny rounding.

If you do however see a difference by 10 cents or more, you'll want to use the steps provided above by my colleague to contact our support team. If there's anything else I can do to help, feel free to post here anytime. Thanks and have a lovely day. 

Oh my gosh this is the worst thing I’ve ever experienced with qb and I’ve been a long time user. I’m currently cancelling. These people clearly don’t understand how it works. When we in Washington file our L&I we enter the info and then the number populates in the L&I website. Now because qb rounds to the nearest penny - you cannot match the the transaction when it comes out of your bank account. I hate quickbooks so much. Currently looking at different options. 

Did you ever figure this out? 

QuickBooks says penny rounding close enough. What these idiots fail to realize is how it actually works. The state L&I website generates a number for you. You pay that number based on hours the employees have worked. The L&I report the qb generates is always off by a few cents and therefore not able to be matched in your account resulting in expensive accounting fees for your account at to make a journal entry. Seems like such a simple software fix. TAKE OF PENNY ROUNDING. This service is literally useless.