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Looks like its been over 4 years and still no fix. Crazy
I see the importance of ensuring the vacation hours are accurately reflected in your employee paystubs in QuickBooks Desktop (QBDT), MikeR6200. I'm here to guide you through resolving this issue so seamlessly displayed in the column.
In addition to the recommended solutions provided by my colleague, I suggest updating your QBDT to the latest release to access the newest features and product improvements and to receive the latest tax table update for compliant paycheck calculations.
There are a few reasons why vacation hours might not be showing up in the employee paystubs, and we can easily check these together:
Employee Setup: Let’s verify your employee has reached the accrual limit.
Accruals on Specific Payroll Items: Vacation and sick accruals only apply to certain payroll items.
If the issue persists, I recommend contacting our Payroll support team. They can access your account securely and investigate your concern further.
Moreover, it may be beneficial to consider emailing pay stubs to your employees as an alternative to sending paper paystubs, allowing for the distribution of digital copies.
If there's anything else you want to know about managing employee paystubs, click the Reply button to comment below. I'll always be here to lend a hand.
Looks like AI may be taking over the handling of their issues. This is a bug, not user error. Please correct your software.
Thank you,
This is still an issue 5 years later! 10/24/24, vacation used this time period is STILL not showing up on paystubs. Sick time works fine.
I acknowledge how important this is for your business, 10th Mountain.
It's important to ensure that you have the latest QuickBooks release to get the accurate calculation of the accumulated vacation and sick time for each period. To ensure that they'll show in the paystub, let's configure your payroll printing preferences:
If you've already done the troubleshooting steps above, I recommend contacting our Payroll Support Team. They can access your account securely and investigate your concern further.
I’ve added this article in case you need additional information about setting up sick and vacation hours in QuickBooks Desktop: Set up and track time off in payroll.
Feel free to reach out if you have any further inquiries regarding the management of your employee's vacation hours and payroll details. I'm always available to assist you.
@MsNorthPND18 RE: It's important to ensure that you have the latest QuickBooks is set up to accumulate vacation and sick time for each period.
Well, that's nice, but it has nothing at all to do with the customer's issue.
Do you read? If so, you might take a minute to read and understand the issue, which has nothing at all to do with accumulating vacation time, and then try it yourself in QuickBooks to verify that it is an issue.
Yes, I've updated to the newest payroll release. Yes I have checked all the boxes that should be checked. Yes, I've set up the accruals correctly. This has been a problem for almost 5 years and there is a bug in your software!!!!
I appreciate that you updated to the latest payroll release and checked that all settings are correct, 10th Mountain. I want to ensure that you can contact our support team again to resolve the issue with vacation pay stubs in QuickBooks Desktop (QBDT).
As the issue you are experiencing has persisted for some time, we highly recommend seeking assistance from the QuickBooks support team. By contacting them, they can open a ticket and start an investigation. They will review the issue and provide a solution that addresses the situation through screen sharing.
Follow these steps on how to contact them:
You can find additional information regarding QuickBooks Desktop support and their operating hours by referring to this article: Contact QBDT support.
Furthermore, below are some articles that you can refer to to learn how to present and print additional information on your paystub in QuickBooks Desktop.
Please notify us if you still have concerns about your employees' paychecks. I am here to provide guidance and support to help address any issues you may have. I am always glad to assist you in any way I can.
ChristineJoieR must be some sort of AI response, any normal human being can see that several of us have already done everything they have recommended. This is a BUG in the software. Please fix it.
Sorry - but I have yet to find a QB Rep. that has been any help with this issue. It is a bug pure & simple, nobody listens.
Since you seem so confident that you can solve this problem, give me a call and I will let you fix it!!!!!
[Removed] Debbie
No-one else has been able to.
It's a bug in the program.
Yes, I still have concerns. I have spent hours on the phone with QB tech support, and it has never been resolved.
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