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MikeR6200
Level 1

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

Looks like its been over 4 years and still no fix. Crazy

Heide DC
QuickBooks Team

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

I see the importance of ensuring the vacation hours are accurately reflected in your employee paystubs in QuickBooks Desktop (QBDT), MikeR6200. I'm here to guide you through resolving this issue so seamlessly displayed in the column.

 

In addition to the recommended solutions provided by my colleague, I suggest updating your QBDT to the latest release to access the newest features and product improvements and to receive the latest tax table update for compliant paycheck calculations.

 

There are a few reasons why vacation hours might not be showing up in the employee paystubs, and we can easily check these together:

 

Employee Setup: Let’s verify your employee has reached the accrual limit.

  • Go to Employees, then Employee Center.
  • Double-click the employee’s name.
  • Select Payroll Info, then Sick/Vacation.
  • Verify the Maximum number of hours to accrue and adjust if needed.
  • Click OK twice.

Accruals on Specific Payroll Items: Vacation and sick accruals only apply to certain payroll items.

  • They accrue on Annual SalaryHourly Wages, and Commission items.
  • They do not accrue on Bonus and Addition items.

 

If the issue persists, I recommend contacting our Payroll support team. They can access your account securely and investigate your concern further.

 

Moreover, it may be beneficial to consider emailing pay stubs to your employees as an alternative to sending paper paystubs, allowing for the distribution of digital copies.

 

If there's anything else you want to know about managing employee paystubs, click the Reply button to comment below. I'll always be here to lend a hand.

sekmekji
Level 3

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

Looks like AI may be taking over the handling of their issues.  This is a bug, not user error.  Please correct your software.

 

Thank you,

10th Mountain
Level 1

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

This is still an issue 5 years later!  10/24/24, vacation used this time period is STILL not showing up on paystubs. Sick time works fine. 

MsNorthPND18
QuickBooks Team

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

I acknowledge how important this is for your business, 10th Mountain.

 

It's important to ensure that you have the latest QuickBooks release to get the accurate calculation of the accumulated vacation and sick time for each period. To ensure that they'll show in the paystub, let's configure your payroll printing preferences:

 

  1. Click Edit, then Preferences.
  2. Select Payroll & Employees then go to the Company Preferences tab.
  3. Choose Pay Stub and Voucher Printing.
  4. Tick the Vacation used and vacation available option Print as Vacation Time and Sick used and sick available option Print as Sick Time check boxes.
  5. Click OK to save the changes.


If you've already done the troubleshooting steps above, I recommend contacting our Payroll Support Team. They can access your account securely and investigate your concern further.

I’ve added this article in case you need additional information about setting up sick and vacation hours in QuickBooks Desktop: Set up and track time off in payroll.

 

Feel free to reach out if you have any further inquiries regarding the management of your employee's vacation hours and payroll details. I'm always available to assist you.

BigRedConsulting
Community Champion

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

@MsNorthPND18  RE: It's important to ensure that you have the latest QuickBooks is set up to accumulate vacation and sick time for each period.

 

Well, that's nice, but it has nothing at all to do with the customer's issue.

 

Do you read?  If so, you might take a minute to read and understand the issue, which has nothing at all to do with accumulating vacation time, and then try it yourself in QuickBooks to verify that it is an issue.

10th Mountain
Level 1

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

Yes, I've updated to the newest payroll release. Yes I have checked all the boxes that should be checked. Yes, I've set up the accruals correctly.  This has been a problem for almost 5 years and there is a bug in your software!!!! 

 

 

ChristineJoieR
QuickBooks Team

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

I appreciate that you updated to the latest payroll release and checked that all settings are correct, 10th Mountain. I want to ensure that you can contact our support team again to resolve the issue with vacation pay stubs in QuickBooks Desktop (QBDT).

 

As the issue you are experiencing has persisted for some time, we highly recommend seeking assistance from the QuickBooks support team. By contacting them, they can open a ticket and start an investigation. They will review the issue and provide a solution that addresses the situation through screen sharing.

 

Follow these steps on how to contact them:

 

  1. Open your company account.
  2. Go to the Help tab and select QuickBooks Desktop Help/Contact Us.
  3. Click on Contact Us.
  4. Enter a summary of your concern, then click Continue.
  5. Follow the on-screen steps to continue.
  6. Select either Chat with us or Have us call you.

 

You can find additional information regarding QuickBooks Desktop support and their operating hours by referring to this article: Contact QBDT support

 

Furthermore, below are some articles that you can refer to to learn how to present and print additional information on your paystub in QuickBooks Desktop.

 

 

Please notify us if you still have concerns about your employees' paychecks. I am here to provide guidance and support to help address any issues you may have. I am always glad to assist you in any way I can.

sekmekji
Level 3

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

ChristineJoieR must be some sort of AI response, any normal human being can see that several of us have already done everything they have recommended.  This is a BUG in the software.  Please fix it.

haneylumber1
Level 3

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

Sorry - but I have yet to find a QB Rep. that has been any help with this issue.  It is a bug pure & simple, nobody listens.

haneylumber1
Level 3

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

Since you seem so confident that you can solve this problem, give me a call and I will let you fix it!!!!!

[Removed] Debbie

No-one else has been able to.

It's a bug in the program.

10th Mountain
Level 1

Why are employee paystubs no longer showing the vacation hours taken for the pay period under the "current" column?

Yes, I still have concerns. I have spent hours on the phone with QB tech support, and it has never been resolved. 

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