QuickBook read this slowly and carefully word for word, it explains our problem perfectly.

All our boxes that are to be checked are checked

All our boxes that are Not to be checked are Not checked

please read and understand what you are reading because yall are NOT answering the question we are asking.

The problem is: CURRENT VACATION USED "DOES NOT PRINT ON PAYSTUB"

EVERYTHING CALCULATES CORRECT SUCH AS THE VACATION AVAILABLE AND VACATION ACCRUED 

it does not "PRINT" "current vacation used" on paystub

Talk about ridiculous, I have read through this entire forum and it has been explained very clearly in many different ways and Still cannot get a decent reply from QB support. So much of our time wasted depending on QB to fix a problem that is Over a year Old!!!

I did the  "Send Feedback Online" to Quick books

I feel your pain handylumber1 

I believe they Google it just like we do.  So I am paying a high amount for annual tech support thinking I am paying for expert knowledge...... well do I have egg on my face..??

they research the problem just like I do and "say try this",

"well that didn't work, so lets try this,"

"oh that didn't work either", "so let me research some more and lets try this".

Come on now!!!!! 

Has this issue ever been resolved?  We just started QB this year and have the same problem.   The current vacation time used is not listed on the check stub.  

Hello there, @LindaL21. I'm here to provide steps to help you show the vacation time used on your employee's check stubs.

Let's begin with ensuring that your QuickBooks Desktop (QBDT) program is updated to the latest release and you have the latest payroll tax table. This is to ensure that you have the updated system components and fixes. 

Once done, let's now check if the option Do not accrue sick/vacation pay is enabled. This might cause why the vacation hours taken don't show on your employee's check stubs. Let me guide you how:

1. Open your QBDT program and go to the Employees menu and select Employee Center.
2. Look and open the paycheck you want to show the vacation hours taken. 
3. Then, click the Paycheck Detail option, in the Paycheck - Checking page.
4. From the Review Paycheck window, ensure that the Do not accrue sick/vac option is unchecked. Then, select OK.
5. Next, click the Save icon from the Paycheck - Checking window, and let's preview the paycheck to see if the vacation time used will show.
6. To do so, click the Print drop-down and choose Pay Stub. Then, select the paychecks you need to check and click Preview.

You can also visit this article for additional details in resolving why vacation time doesn't show on your employee's paychecks: Sick and vacation time incorrect or not accruing on paychecks. 

If everything is verified correct and you still can't see the vacation time used, you may want to utilize the Verify Rebuild tool to scan and fix your company file for errors and possible data damage. 

In QBDT, it's easy to view your employee data and monitor your business finances. You can open any payroll reports that suit your needs. To give you a list of those reports and an overview of what data they show, please head to the Excel-based payroll reports page. 

Post again here if you need more help showing the vacation time used on the check stubs. I'd be happy to assist you further. Have a good one. 

Tried all of your suggestions and the vacation used is not appearing on the paystubs.  Please fix this bug with the program.

Attached is a screenshot.

What part don't you get we have tried EVERYTHING!!!!!!!!!!!!!!!!!!

It's a bug - plain and simple

This isn't the impression we want you to leave with, @haneylumber1.

I have one more steps we can try. You'll want to download our QuickBooks Tool Hub and then run QuickBooks File Doctor. This tool fixes file-related issues, including paystubs. Let me guide you how.

1. Close QuickBooks. Then, download QuickBooks Tool Hub.
2. Save the file on your Desktop.
3. Open the file you downloaded (QuickBooksToolHub.exe). Then, follow the on-screen steps to install and agree to the terms and conditions.
4. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
5. From the launchpad, go to Company File Issues.
6. Click QuickBooks File Doctor.

Once done installing, restart your computer. You can check out this article for details: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

After that, go back and check your paystubs again. If you're still experiencing the same result, please contact our Payroll Support so we can investigate further. Follow these steps to reach out.

1. Go to Help, then choose QuickBooks Desktop Help.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue, and then choose a way to connect.

I’ve also added this link that consists of common payroll topics. You can check them out if you need more tips on how to manage your payroll efficiently.

Let me know how it goes after trying these steps as I wanted to ensure this is resolved for you. Take care and have a good one.

I have tried step by step what you suggested @ShiellaGraceA and guess what?!?? CURRENT VACATION USED STILL DOES NOT PRINT ON PAY STUB.  Please pay attention, I said it does not "PRINT" on the pay stub.  It is blank, it does not even print 0.00 if non was used. 

But the CURRENT SICK USED prints on the paystub.  So why does Current Sick Used can print but not Current Vacation Used.

And again, its not that it doesn't calculate correctly or accrues correctly caused it does,

Our problem is IT DOES NOT PRINT ON THE PAYSTUB. 

I am not calling payroll support to stay on the phone for 2 hours playing guessing games. I have done that already and it was a wasted 2 hours, We are too busy trying to do bookkeeping correctly that we depend on and pay for the "experts" called "Tech Support" to minimize this wasted time....but guess I am wrong again.

Its the end of December and we still do not have a solution.

To my fellow frustrated payroll administrators, if you need to provide your employees this data, my only suggestion is to pull a report to add to the paystub.

Reports - Employees & Payroll - More Payroll reports in excel - Employee sick and vacation history.

This report will show the YTD accrued, used and balance. 

Hi there, 

I'm a fellow QBDT user and was having the same issue.  Have you tried going into your company preferences, payroll & employees and clicking on the set preferences for Pay Stub & Voucher Printing?  Some how the check boxes next to "on paycheck vouchers and stubs, print" vacation and sick were both unchecked.  

This most likely happened during an update.

This fixed my problem.  Hope this helps

HI,

I'm also a QBDT user and was having the same problem.  I fixed mine by going into the preferences, payroll and clicking the paystubs box.  The boxes were unchecked.  Most likely through an update.

Hope this helps.

My preferences has always been checked and the stub still has the info missing. The used vacation is blank on the stubs, that is the problem.  The other sick/vacation info shows up.  I still believe this is a bug and the Intuit team can't figure our the issue, let alone try to solve it.

Thank you for joining this thread, sekmekji.

I recognize the importance of showing the used vacation information on the paystub. This lets the employees see and track hours utilized. Let me route you in the right direction to resolve your concern.

We’ll have to open your company file to determine the root cause. This process requires us to gather personal data to do this task.

To protect your personal data, I recommend reaching out to our Payroll Support Team. They can perform a screen-sharing session to get the information mentioned above on the paystub.

In case, there are customers experiencing the same issue, they can create a ticket for further investigation. Follow the steps below to get the contact information.

1. Hover your mouse to the Help icon at the top menu bar to select QuickBooks Desktop Help F1.
2. Scroll down to the bottom of the window and click the Contact us link.
3. In the Contact Us screen, type a brief description of your concern in Tell us more about your question field.  For example, vacation information not showing on the paystubs.
4. Click the Search menu and choose the support options: Call us to speak with an agent or Message Us for real-time support.

Here’s an article that shows the support hours and types: Contact Payroll Support. Click the link for QuickBooks Desktop Payroll for complete details.

I can see my colleague already shared this link on this thread: Sick and vacation time incorrect or not accruing on paychecks. I’m adding it again for additional resources. It covers all the steps on how to resolve when sick or vacation time doesn’t accrue.

Additionally, the following reference outlines the steps to configure the vacation and sick pay for your workers: Set up and track time off in payroll. From there, you’ll learn how to change your time off policy.

Reach out to me again if you have additional questions about tracking your employees’ time off (vacation or sick). I’ll be right here to get this taken care of for you. Enjoy your day and stay safe.

Going into year three with no Vacation hours on our pay stubs - and we have tried everything!!  Even sitting with Inuit for over an hour!!!

Rasa-LilaM your post proves to me that you are not following this thread at all.  I've tried what you recommend but to no avail.  Also; thank you for joining the thread that I have been actively commenting and monitoring.

What is it - that they can't read??  I just don't get it.

They must be bots responding with generic responses, it's like talking to Alexa or Siri.

If EVERYONE is having the same problem, its obvious its not OUR company files that are the issue, it is YOUR program.... 

We are having the same problem now.  Has this ever been fixed?   Current vacations hours used are not showing on our paystubs.  It's calculating correctly, just doesn't show what has been used this pay period on the stubs.  Our preferences for printing stubs is correct.  

Has anyone found a solution?

Thanks for checking the preferences, @cip165. I'll provide updates about the vacation time issue. 

I understand that it's beneficial for you and your staff to indicate the vacation time used on pay stubs. And I want to get this resolved as soon as possible.

The vacation time used should be shown on the pay stub. Since it didn't show up, let's ensure that your QuickBooks Desktop (QBDT) program and payroll tax table are up to date. This will guarantee that you have the most recent system updates and fixes.

If there's no success, I'd highly recommend contacting our technical support. Our representatives have the tools to look at this in-depth and propose alternatives. You can follow the steps outlined by my peer ShiellaGraceA above. Also, make sure to contact them within business hours to ensure a swift response.

Here are the helpful articles you can open to help you in handling sick and vacation time in QuickBooks:

• Sick and vacation time incorrect or not accruing on paychecks
• Set up and track time off in payroll

Do you need help managing your employees' reports, forms, or paychecks? Let me know in the comment section below. I'd be happy to offer you my advice, and I'll be here for you every step of the way.

Here we go again, every time there is a new user posting they give the same responses.  FIX THE BUG IN THE SOFTWARE PLEASE.