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Remove deleted accounts from reports in QuickBooks Online
by Intuit•34• Updated 4 days ago
Learn how to remove deleted accounts from reports in QuickBooks Online.
In QuickBooks Online, deleted accounts can still appear on your financial reports. This happens when a report pulls data from transactions posted to the account while it was still available.
Some of your reports will look different depending on whether they're in the classic view or new enhanced experience. Learn more about the new enhanced experience. |
There are two ways to stop these deleted accounts from showing on reports.
Remove deleted accounts temporarily from reports
This report option removes all available and deleted zero-balance accounts.
Note: This option isn't available in QuickBooks Online Simple Start.
- Go to Reports (Take me there).
- Open the report you want to view and edit.
- Select General options.
- Select the Show non-zero or active dropdown, then select Non-zero.
Remove deleted accounts completely from reports
To remove a deleted account from reports, you need to make the account active again. Then merge, move, or delete it.
Make an account active again
- Go to Settings ⚙, then select Chart of accounts (Take me there).
- Select the Gear ⚙ icon next to the printer icon. Then, select Include inactive.
- Find the account you want to reactivate, then select Make active.
Note: The account will now appear in the chart of accounts. You can either merge the account with another one or move the transactions to another account, then delete.
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