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charlamarla
Level 1

Upgrade from Pro 2019 to Desktop Pro Plus 2022

I have tried unsuccessfully 3 times to upgrade my Quickbooks Pro 2019 to Desktop Pro Plus 2022.  The setup starts and then gets partially through and just stops. It says "installing Office 2007 Primary Interop Assemblies" for hours and never moves past that. I end up removing the disc and trying again. I have done this 3 times now and most recently, left it for about 5 hours and came back to the same screen. How do I get this to install?  I am on Windows 10 on my desktop.

11 Comments 11
MaryLandT
Moderator

Upgrade from Pro 2019 to Desktop Pro Plus 2022

Let me help you install QuickBooks Desktop Pro Plus 2022, charlamarla.

 

You can download the installer from our website and install the file. This will help check if there's an issue with the file from the disc.

 

Let me guide you through the steps.

 

  1. Close all other programs.
  2. Make sure your computer meets the system requirements.
  3. Download your version of QuickBooks Desktop
  4. Save the file somewhere you can easily find it (like your Windows desktop).
  5. Have your product and license number handy. If you bought it from a retail store, look for the label in the original package.
  6. Open the file QuickBooks.exe.
  7. Follow the onscreen instructions. Accept the software license agreement, then select Next.
  8. Enter the product and license numbers, then click Next.

 

If you're getting an error, here's what you need to do: Fix QuickBooks Desktop install errors. After you install the software, you can start activating QuickBooks Desktop

 

Keep me posted if there's anything else I can help you with installing QuickBooks. I'm always around to help you.

Fiat Lux - ASIA
Level 15

Upgrade from Pro 2019 to Desktop Pro Plus 2022

@charlamarla 

Are you still able to run QBD 2019 on your machine without any issue?

charlamarla
Level 1

Upgrade from Pro 2019 to Desktop Pro Plus 2022

Hi there!  Thank you for your response. However, I tried to download my version of Quickbooks and it was unsuccessful. I purchased the download disc from Office Depot, so it is not registered under my email and the download manager only shows the previous versions I already use because it is tied to my email address. When I attempted to put the license number in, it said no product was found for my email address. 

charlamarla
Level 1

Upgrade from Pro 2019 to Desktop Pro Plus 2022

I am able to use QB 2019 without any issues. However, support is being terminated in May and I have to upgrade

Fiat Lux - ASIA
Level 15

Upgrade from Pro 2019 to Desktop Pro Plus 2022

Consider installing the trial version for QBD 2022 to make sure it works on your machine.

charlamarla
Level 1

Upgrade from Pro 2019 to Desktop Pro Plus 2022

Hi there!  Thank you for your response. However, I tried to download my version of Quickbooks and it was unsuccessful. I purchased the download disc from Office Depot, so it is not registered under my email and the download manager only shows the previous versions I already use because it is tied to my email address. When I attempted to put the license number in, it said no product was found for my email address. 
Fiat Lux - ASIA
Level 15

Upgrade from Pro 2019 to Desktop Pro Plus 2022

In your first post you said there was a problem about "installing the 2007 Office Main Interop Assemblies". That's why I recommend using the trial version for QBD 2022 to be sure as the first step.

LeizylM
QuickBooks Team

Upgrade from Pro 2019 to Desktop Pro Plus 2022

Hi there, charlamarla.

 

I'm here to make sure you'll be able to install QuickBooks Desktop Pro Plus 2022 successfully. 

 

You can log in to the Account Management portal to determine your license and product number before installing QuickBooks. Let me show you how.

 

Here's how:

 

  1. Go to camps.intuit.com and sign in with your Intuit Account info. This could be different from what you use to sign in to your company file.
  2. Select QuickBooks Desktop in the Products & Services list.
  3. Tick Details.

 

If you're unable to find it using the options given above, you can contact our Customer Care Team. Account-specific concerns are best handled by our Live Help representatives to secure any confidential information that we can't display in this public forum. 

 

For your reference I'm also adding here some links that you can visit to help you in reinstalling and fixing installation issues in QBDT:

 

 

To keep your account organized, check out this article: Manage your QuickBooks Desktop subscriptions and services. This will provide you with more information on what other details you can find here regarding product-related concerns.

 

Kindly update me on how things go by adding another comment below. I want to make sure you're able to install QBDT. I'm here if you need further guidance. Have a great day! All the best.

jayendra01
Level 1

Upgrade from Pro 2019 to Desktop Pro Plus 2022

Hello,

 

I installed QB Premier retail 2022 desktop. How to migrate data from 2019 to 2022. if you can help me would be great

 

Thanks!

 

Jay

Fiat Lux - ASIA
Level 15

Upgrade from Pro 2019 to Desktop Pro Plus 2022

@jayendra01 

Open your file on QBD 2019, create the backup file, open QBD 2022, restore the backup file.

LieraMarie_A
QuickBooks Team

Upgrade from Pro 2019 to Desktop Pro Plus 2022

Hey there, @jayendra01.

 

Great job in installing your QuickBooks Desktop Premier 2022 version! One more step and you're ready to continue running your business.

 

When upgrading to a newer desktop version, you also need to upgrade your company files. To do that, prep your company file beforehand by following these steps:

 

  1. Open your original version of QuickBooks. Then open the company file you want to upgrade.
  2. Press F2 to open the Product Information window.
  3. Look in the File Information section. Note where you save your company file on your computer.
    Capture.PNG
  4. Run the Rebuild Tool for your company file. This preps it for the upgrade.

 

Once done, convert your file in your newer version. Keep in mind that you won't be able to open the file in your QuickBooks 2019 after the upgrade.

 

  1. Make sure all users log out of your company file.
  2. Open your new version of QuickBooks Desktop.
  3. Click Open or Restore Company
  4. Select Open a company file, then Next. If you have a backup company file (QBB) instead of a company file (QBW), choose Restore a backup copy and then Local backup.
  5. Browse your computer for your company file. Click it and select Open. If you can't find your company file, open the Windows Start menu and then File Explorer. Search for your company file by name or the .qbw file extension. If you still can't find it, make sure it's not hidden.
  6. Sign in to your company file as an admin user.
  7. Before you upgrade, QuickBooks automatically creates a backup of your existing company file. You can select Change this default location to save the backup in a specific folder.
  8. Select Update Now to start the upgrade.
  9. When QuickBooks finishes, select Done.

 

That's it! After that, make sure to update QuickBooks so you have the latest software release. You'll also want to check out this article to learn how you can use the features included in the 2022 version to benefit your business: What’s new in QuickBooks Desktop 2022.
 

I hope that I have been of some assistance to you. Let me know if you need help with anything else. The Community will always have your back, @jayendra01!

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