I need help accessing my paystubs

I genuinely appreciate your concerns, @otty1 and @PashaeD. I’ve prepared specific solutions for each of you, aiming for a swift resolution so you can continue with your important tasks.

For @Otty :

First and foremost, I appreciate your patience during this time. I know how critical it is for your landscaping business to operate smoothly, and I assure you that I'm dedicated to resolving this login issue without interruptions.

The error message you encountered in QuickBooks Online (QBO) indicates a network issue that prevents the application from loading fully or accessing necessary resources. This issue arises from various factors, such as internet connectivity problems, browser issues, and restrictions imposed by antivirus or firewall software.

Before proceeding with the troubleshooting steps, I recommend ensuring a stable internet connection and checking your firewall and antivirus settings to ensure they are not blocking QBO's access to the internet.

Once everything is good, let's access your account through an incognito window to rule out potential webpage issues. Below are the shortcut keys for opening an incognito window in various supported browsers:

Mozilla Firefox: CTRL + Shift + P

Microsoft Edge: CTRL + Shift + N

Google Chrome: CTRL + Shift + N

Safari: Command + Shift + N

After starting a new private browsing session, please log into your QBO account and check if it works. If yes, clear your browser's cache to help the program run smoothly and eliminate technical issues. You can also use other devices and supported browsers as alternatives.

Additionally, allow me to share this helpful guide that outlines how to access your Intuit Account and download your data for future reference. This resource will walk you through the steps necessary to manage your information effectively: Access and manage your data from your Intuit Account.

For @PashaeD :

I'm glad you reached out with this paystub concern, PashaeD. Your pay information is essential, and I want to ensure you have easy access to it. Let’s get started on this together.

To access your paystubs, your employer needs to send you an invitation via email to log in to QuickBooks Workforce. This email will contain a link that guides you through the login process or setting up your account, ensuring you can get started quickly and easily.

If you're employer already invited you, here are the steps to follow:

1. Go to the email invitation and select Accept Invite.
2. Sign in using your Intuit account credentials or user ID.
3. Once logged in, you can now proceed to access your pay stubs.

If you don't have a QuickBooks Workforce account yet, please follow the instructions in the invitation from your employer. If you've forgotten your password, resetting it on the sign-in page is straightforward by following the prompts.

In case you don't see the invitation email, I recommend checking your spam or junk email folder. Communications from our program are often filtered there, as email providers mark messages as spam based on specific keywords or sender addresses.

Also, I’ve included this valuable resource that provides a comprehensive guide to help you navigate QuickBooks Workforce. This will assist you in resolving common sign-in issues and regaining access to your account, ensuring you can easily manage your pay stubs and other important info: Troubleshoot common QuickBooks Workforce sign-in issues.

Furthermore, I’m pleased to share this comprehensive article that addresses common questions about QuickBooks Workforce to learn more about the platform and its features: Get answers to common questions about QuickBooks Workforce.

My team and I are committed to ensuring you're fully operational, Otty and PashaeD. Get back to this channel if you encounter further issues or have additional questions about accessing our software. We are always available to address your concerns and inquiries, supporting your ongoing success.

plz send my validation code

@plz send my validation code 

Which QB Desktop year version?

Can you access CAMPS and find your license code there?

https://camps.intuit.com

We're happy to have you join us here in the QuickBooks Community.

It's always our priority to address your concerns. However, we need specific information so we can have a better picture of the issue.

Please specify what validation code you refer to in QuickBooks Online (QBO) so we can have a better idea of the issue and walk you through the necessary troubleshooting.

If you're using QuickBooks Desktop (QBDT) and want to get your validation code to activate your license, I recommend contacting our customer support team. Our technical support team can review your account securely and provide a validation code so you can get started using the program. I'll include the steps below on how to reach them:

1. Go to the Help menu and click QuickBooks Help.
2. Select Contact Us.
3. Provide a brief description of your concern, and click Continue.
4. Log in to your Intuit account, select Continue, then Continue with my account.
5. Enter the single-use code you received in your email and hit Continue.
6. Choose between Chat with us or Have us call you.

Moreover, here's an article to troubleshoot issues concerning activation: Fix activation, license, and product numbers issues.

You can always get back to this thread if you have additional concerns about obtaining a validation code. I'm always here to assist you further. Keep safe.

When writing system registry values the upgrade seems to hang up at 20%. Is this normal? How long should I wait for something else to happen?

The upgrade process is simple and will only take just a few minutes, Windemup. I'll walk you through a detailed solution to help you navigate past the system registry values step and complete the upgrade successfully.

Our engineers discovered that the delay was caused by the real-time scanning feature of Microsoft Windows Defender. QuickBooks updates require changes to the operating system registry, which Windows Defender closely monitors as part of its security protocols.

To resolve this issue, our engineers have developed a specialized tool that creates an exception in Windows Defender. This instructs Windows to permit the necessary changes, enabling it to trust QuickBooks’ modifications and ensuring smoother updates.

You can easily access and use this tool through the QuickBooks Tool Hub. Here's a step-by-step guide to help you:

1. Click the Cancel button to stop the update and close the software.
2. Download and install the QuickBooks Tool Hub application.
3. Open it and proceed to the Installation issues menu.
4. Click Add Defender Exclusion.
5. Make sure to restart your computer to apply the exemption.
6. Reopen the software and start the update.

For more information and additional troubleshooting steps, please refer to this article: QuickBooks Update slows at writing system registry values.

Lastly, you may want to consider bookmarking these articles in case you might need them:

• Update your company files to a new version of QuickBooks Desktop
• New and improved features in QuickBooks Desktop Plus 2024

Please feel free to reach out if you have any other questions or need further assistance using this tool or updating the software. We're here to ensure that your QuickBooks experience is smooth, allowing you to concentrate on what matters most, growing your business.

I need to use quickbooks im looked out.maxine [removed]

Hello there, Maxine104. I'm here to help you in regaining access to your QuickBooks account.

Before we begin, we've removed the attached phone number from your post to protect your privacy. Please remember not to share personal information in the Community, as it is a public space, and we prioritize your account's security.

Just to clarify, could you please share which account you're locked out of?

If it's your QuickBooks Online (QBO) account, please follow these steps to recover your access:

1. Visit our sign-in help page.
2. Enter the phone number, email address, or user ID associated with your account.
3. Based on the information provided, you will receive a verification code via text or email, or you can choose the preferred method if you entered a user ID.
4. Enter the verification code sent to you or follow the instructions provided in the message. We may request additional information to verify your identity.
5. Upon verification, you’ll have the option to reset your password or skip this step to access your account directly.

Once you regain access, consider updating your account details such as your email address, phone number, or password. Adding a phone number, if not already done, is recommended for easier recovery of your account in the future.

For more detailed guidance, please refer to this article: Recover your Intuit Account if you can’t sign in.

On the other hand, if you’re having trouble with QuickBooks Desktop for Windows, particularly if you forgot your password, you can reset it by following the instructions in this article: Reset your password for QuickBooks Desktop.

If the steps outlined above do not resolve your issue, please contact our support team. They have the necessary tools and expertise to help you.

Additionally, you can refer to these articles about personalizing your sales forms:

• Customize invoices, estimates, and sales receipts in QuickBooks Online
• Use and customize form templates

Feel free to revisit this thread or post in the Community for any other QuickBooks-related inquiries, Maxine104. We're committed to supporting you in any way we can.

what is support number for  Pro

Hi,

 I no longer use the product.  I have a former employee who is requesting a W-2.  My username  and password work, but can't access anything.  How can i get a W-2 for an employee and I'm not an active client.

I can share valuable information and route you directly to our support, @414711169. 

Currently, we no longer offer the QuickBooks Desktop (QBDT) Pro 2024 version. However, we do offer QBDT 2024 Pro Plus, which is subscription-based.

If you need assistance purchasing QuickBooks Desktop Pro Plus or choosing the right version of QuickBooks that suits your needs, you can visit our QuickBooks page or contact our Sales Department to sign up for QBDT 2024 (Pro Plus or Premier Plus).

Here's how:

1. Open QuickBooks.
2. Go to the QuickBooks Desktop Help/Contact Us option from the Help menu.
3. Select Contact Us.
4. Describe your issue, then select Continue.
5. Sign in to your Intuit account. Click Continue and then Continue with my account.
6. You'll receive a single-use code. Enter it and select Continue.
7. Choose to chat with us or Have us call you.

For future reference, I've provided these articles that'll guide you through the installation and registration procedure, and familiarize yourself with the new features available in QBDT: 

• Install QBDT.
• Activate QBDT.
• What’s new in QBDT 2024?

I'm still here to help you whether you need clarifications about QuickBooks Desktop Pro, @414711169. Kindly click the reply button below. Have a great one.

@414711169 

Do you need to purchase QB Desktop Pro Plus or else?

How do I retrieve these transactions?  I tried signing in fresh  after I uploaded credit card I was able to reconsile what was already there.  Lost Oct and November

Hello, @bbridges1. I can guide you on how to recover the transactions you're missing from October and November.
 

For transactions that are more than 90 days old, you can retrieve the missing data by logging onto your bank's website. Simply adhere to the instructions provided by your bank for downloading CSV files of your transactions to your computer. Don't forget to verify the date range prior to downloading.

After obtaining the file, you can proceed by following the instructions in this article: Manually Upload Transactions into QuickBooks Online. This guide provides comprehensive steps for importing transactions for both accounts that are linked and not linked to online banking.

Alternatively, you can manually update your accounts anytime to get the most recent transactions. 

Here’s the method:

1. Go to Transactions.
2. Select Bank transactions.
3. Click on Update.

Refer to this article for a detailed guide on how to find the missing transactions in QuickBooks Online.

After that, use this link to guide you on how to categorize and match online bank transactions in QuickBooks Online. 

Feel free to reach out if you have any further inquiries or need assistance with additional banking matters. I'm here to assist you.

Hello.

When i create an estimate for my customers, the sales tax has dissapeared

Thank you for joining this thread, Berry. Rest assured you will get some solution to resolve this sales tax that isn't showing within the estimate in QuickBooks Online.

When Automatic Calculation is enabled within the system, it automatically computes the applicable tax amounts, allowing for greater efficiency and reducing the likelihood of manual errors in tax computation. I suggest checking the system settings to confirm the tax rates are properly configured.

Second, you can manually add the tax by choosing the + Add Rate and then, enter a new name and select your agency. See screenshot below:

If the estimated tax still isn't showing, let's proceed to the third solution. I suggest troubleshooting to see if this is related to browser issues. See the following recommendation below:

1. Utilize the incognito mode using these keys:

• Google Chrome: press Ctrl + Shift + N
• Microsoft Edge: press Ctrl + Shift + N
• Safari: press Command + Shift +N 

2. Clear the browser's cache.

3. Use the updated and supported browsers in QBO.

On a different note, consider reviewing these resources when you are ready to convert your estimates into invoices: Convert an estimate into an invoice in QuickBooks Online.

Additionally, here's an article that will provide the complete steps on how to record your customer invoice payments: Record invoice payments in QuickBooks Online.

Your attention to detail and transparency with customers regarding this issue will surely uphold their trust and confidence in your services. You can still post in this thread if you need additional help regarding your estimate concerns.

I want to determine what is said to my customer not you!  I have a person who is refusing to pay and I want to delete the “have a nice day part of the email!!!!”  I can’t send the invoice after deleting this message.  WHY??????

I appreciate you joining this thread, Smem. I'll help you fix this case by outlining a solution that saves you time managing your unsent invoices in QuickBooks Online.

Before we dive in, may I know what specific error you encountered while delivering your invoices? This way, I can identify related cases and find more solutions to resolve them.

There are two ways to verify the delivery of your invoice in QuickBooks Online. To begin, you can send a test invoice to yourself. You will need to provide your email address for this process. After saving and sending the invoice, please check your inbox to see if it has arrived. Once you have confirmed receipt, delete the invoice to prevent any duplication in your invoice count.

Here's how to delete it:

1. On the navigation menu, then select Invoices under the Sales tab.
2. Choose the test invoice to open it.
3. Press the More Actions, then select Delete.
4. Click Delete again on the confirmation window.

Moreover, please verify your inbox, spam section, or junk email folder, as messages can sometimes be filtered and stored there.

Another option is to forward yourself a copy of the invoice sent to your clients. Doing this will help you keep a documented record of the invoices they obtain.

Please follow the steps below:

1. Go to the Gear icon.
2. Choose the Accounts and Settings.
3. Navigate to the Messages section from within the Sales tab.
4. Choose Email me a copy at [your email address].
5. Select Save and Done.

If you've already tried the options above, I recommend removing the customer's email from the invoice and re-entering it to ensure accuracy. You can also resend the invoice in an incognito window or through different supported browsers.

If the problem continues, here are additional solutions to fix the undelivered invoice. Refer to this link: 3 solutions for when customers aren't receiving your emails.

Additionally, see this resource that will help your customer pay their invoices via online payments: Receive and process payments in QuickBooks Online with QuickBooks Payments.

If you have more questions as you work through your invoices, please don’t hesitate to reach out. The Community forum is always available to provide support and guidance.

Hello 

Actuallu i canot open my quick book . my old invoices are in it.

How can i check it. sometimes its show codes -6150,-1006

can you help me pls .... thank you

Welcome to the QuickBooks Community, qstopautorepair! I will walk you through the process to get this resolved so you can get back to business. In rare cases, the CryptoWall virus and other malicious software can cause Error -6150, -1006 and prevent you from opening QuickBooks. Therefore, we are going to do a few checks.

1. Open the Windows Start Menu.
2. Type “File Explorer” into search and open File Explorer.
3. Search for and open your QuickBooks folder. It’s usually on your C: drive.
4. Look for files that contain words like “decrypt” or “instructions” (.txt or .html).

If you don’t see any files that fit this description, your computer is fine. However, if this is not the case let's move on to the next steps.

If you recently saved a backup of your company file (QBB), use it to restore your work. Only follow the steps to restore from backup company file if you backed up recently - you’ll lose your work between your last backup and today.

If you don’t see Error -6150,-1006 after you restore your backup, everything is fixed and you're good to go. 

Let me know how that goes and if the issue persists please reach back out to us! We are here to help. Happy Holidays! 

@qstopautorepair 

Which QB Desktop year version?

My Credit Card has been compromised and one of the items purchased was a Quickbook Program. Please help me cancel

Bonnie [Last name removed]

You can cancel your subscription using the Gear icon in your QuickBooks Online (QBO) account, @LFB3. I'll guide you through the step-by-step process below.

1. Log in to your account.
2. Proceed to Settings, under profile select Subscription and billing.

3. Tap Cancel.

 4. If the message appear Are you sure you want to cancel your QBO account? select Continue to cancel.

5. To complete the cancelation process hit Got it.

If you choose to cancel your QuickBooks Online account, you’ll continue to have read-only access to your existing data for one year. After this period, you will need to resubscribe in order to gain access to your data.

Moreover, if you want to resubscribe your QuickBooks Online account you can check this article: Resubscribe to or reactivate QuickBooks Online.

If you have questions regarding  your subscription in QuickBooks Online, we encourage you to reach out to us in the Community. We are fully committed to providing you with the essential support you require.