forgot password 2001 version 

forgot pw

i keep answering nothing seems to happen

ch iLet me help you log in to your QuickBooks, Randy.

When you're having trouble signing into your account, it's because you may have entered the wrong credentials. If you're not sure of your user ID or password but still have access to your phone and email on file, you can reset your information. To do so, follow the steps below:

1. Go to our sign-in help page.
2. Enter the phone number, email address, or user ID for your account.
3. If you enter a phone number or email address, we’ll send you a text or email with a verification code. If you enter a user ID, choose which method you prefer.
4. Enter the verification code we sent, or follow the instructions in the message. We may ask you for a little more info to make sure it’s you.
5. When prompted, reset your password. Or, you can select Skip.

You may also want to check out this article for more information. Read this for more details: Recover Your Intuit Account If You Can't Sign In.

Moreover, learn how to manage your QuickBooks Desktop account and services with the Customer Account Maintenance Portal (CAMPs). Go through this article for reference: Manage Your QuickBooks Desktop Subscriptions and Services.

Keep in touch if you need further assistance when logging into your account. I'm always right here to help.

Hello need help

@Comfortjames 

Any specific issue?

Hello , I can't email my invoices out .

hello, I need help

Hi there, Comfortjames.

I can see how important it is to send your invoices to your customers on time from QuickBooks Desktop. 

There are possible reasons why you are unable to send an invoice in QuickBooks. One of the reasons is that the QuickBooks Desktop version you are using is outdated. Make sure to update QuickBooks to the latest release. 

The other reason is that something in your web email security settings is preventing you from sending forms through QuickBooks. To fix this you'll need to review your email provider's security settings and other filter preferences.

If you're using Gmail, here's what you can do:

1. Enable access for less secure apps.
2. You can also set access preferences for specific apps such as QuickBooks.
3. Return to QuickBooks and email yourself a test transaction. If it still doesn't work, you can disable the 2-Step Verification feature in your Gmail account.

Also, you'll be prompted to authorize QuickBooks Desktop whenever you send a transaction if you've set up Gmail to use enhanced security. You can use this link as a reference: Reauthorize QuickBooks Desktop to keep using Gmail

If you're using Yahoo! mail, here's what you need to do:

1. Go to your Yahoo Account Security page.
2. Turn on the Two-step verification and Allow apps that use less secure sign in features.
3. Go back to QuickBooks and email yourself a test transaction. If you still can't send emails, use Yahoo's generate third-party app passwords tool. It creates a random password you can use to connect QuickBooks. You only need to do this once.

For complete details on how to resolve web email issues, you can check out this article: Fix webmail password issues in QuickBooks Desktop.

Once you've successfully sent your invoices, you can visit this resource to learn more about processing customer payments: Take and process payments in QuickBooks Desktop

Feel free to return to this thread and add some details or ask any follow-up questions about invoices. I'll be here to assist. Have a wonderful day!

Yes

@Anchor1000 

Any specific concern?

Thank you for reaching out, @Anchor1000.

I just want to ask if there's something we can help you. You can reply to this thread if you have concerns so we can get back and offer our help.

REcover quikbook data

@palldritt 

Recover from what? QB Desktop or QB Online?

hi. i had to restart the computer and i lost the qb from the desktop.

Recover lost qb data from desktop

@palldritt 

Which QB Desktop year version?

Can you access CAMPS and find your license code there?

https://camps.intuit.com

Hi there, Palldrit.

Thanks for reaching us. I can see the importance of seamlessly using QuickBooks. Let me share some information on how to recover it on your QuickBooks Desktop.

Have you lost your QuickBooks Desktop icon in your desktop window? If so you can follow these steps on how to show it:

1. Go to your Desktop window.
2. Right-click and hover your mouse to view.
3. Tap on show desktop icons.

However, if you're referring to your QuickBooks data, then I can give you steps to recover your data, but before doing so let's make sure that your QuickBooks is up to date.

Here are the steps to recover your data:

1. Open your QuickBooks Desktop company file.
2. Create a new folder and name it QBTest.
3. Open the folder where the company file is saved and look for the QuickBooksAutoDataRecovery folder.
4. Navigate for the.TLG.adr and .QBW.adr files. These files have the same name as your company file.
5. Copy the.TLG.adr and .QBW.adr files and paste them to the QBTest folder.
6. On your QBTest folder, remove the .adr from the end of the file name. 
7. Open the company file that is saved in your QBTest folder. Use your account register to verify all transactions are there.
8. To check the data integrity of the recovered file. In the top left, click on File then Utilities, and then Verify Data.
9. If the company file copy is valid, you can move the damaged file to a new location and transfer the copy from QBTest to the original location.

Moreover, you can visit these articles for future reference on how to create a backup copy and restore it on your QuickBooks Desktop: 

• Create and open portable company files in QuickBooks Desktop.
• Restore a backup of your company file.

I'm all ears to hear you out if you need assistance with recovering your data in QuickBooks Desktop. Keep in touch with us we are here to support you 24/7. Have a great day ahead.

opening quickbooks.

i rebooted my computer and i receive a message that said:

"theres a qb software update waiting for u

looks like u dont have required permission.

contact administrator"

I AM THE ADMINISTRATOR

thanks, Wendy

mpm inc [removed]

I'm happy to be here to help you rectify the issue you are encountering with your QuickBooks.

Here are a few reasons why the error message "There's a new QuickBooks software update waiting for you. Looks like you don't have the needed permissions" appears:

• When QuickBooks Desktop (QBDT) isn't run as an administrator.
• Or, there are pending QuickBooks updates that need attention.

I've got guidelines you can follow to fix it. First, run QuickBooks Desktop as an administrator. To do this, right-click the QuickBooks app icon, and choose Run as Administrator.

Next, enter your login credentials as you access your company file. If you can't log in, you can try manually resetting your password. Alternatively, use our Automated password reset tool.

Moving forward, ensure you're in single-user mode. Go to the File menu and then select Switch to Single-user Mode. Then, update your QuickBooks to its latest release after logging in successfully. It will get you the newest features and fixes.

Follow these steps to update your QBDT:

1. Go to the Help menu and choose Update QuickBooks Desktop.
   
   
    
2. Select the Options tab, and then click Mark All.
3. Pick Save.
   
   
    
4. Proceed to the Update Now tab.
5. Check the Reset Update box, and then click Get Updates.
   
   

Close and open your QBDT after the upgrade is complete. Restart your computer to refresh the program and apply all the patches.

For detailed information, refer to this article: Update QuickBooks Desktop to the latest release.

You can also utilize this article in the future: QuickBooks Desktop won't open.

If you have further questions about your QuickBooks Desktop, don't hesitate to post again. I'll always be around to help you. Have a great day!

Dear team , 

We have Quick books Online plus package. We want to reduce number of user and renew the Package which is already expired. Kindly assist us asap.

Hello there, Manisha.

For renewals, as soon as you sign in to your QuickBooks Online account, you'll be prompted to resubscribe. Otherwise, we can follow these steps to route you to the subscription page: 

Here's how:

1. Login to your QuickBooks Online.
2. Select Settings, then Subscriptions and billing.
3. For your QuickBooks plan, choose Resubscribe and enter the updated billing info.
4. Enter the Payment information and Billing address.
5. Select Resubscribe.

Here also the related article to resubscribe or reactivate QuickBooks Online.

And for your second question which is to reduce the number of user in QuickBooks Online. I can provide you the steps:

Here's how:

1. Login to you QuickBooks Online.
2. Go to Settings ⚙, then select Manage users.
3. Select the ellipsis icon on the user you want to delete, then select Delete.
4. Choose Delete user from the pop-up window to confirm.

Also, I've added this article for the steps with the screenshots for your visual reference: Add and manage users in QuickBooks Online.

For future references you can also learn how to Run Reports in QuickBooks Online.

I'm always here to assist if you need further assistance managing your billing and subscription or managing your user in QBO. Have a nice day! 

QB Pro 2024 update was completed on May 30, 2024 with QB support person online with me.  And now one of my employees has no Fed withholding on her paychecks.  She has been having me take an additional $10 per week for the years she's been working, and now that 10 dollars is in the Fed W/H box on her paystub.  How can I fix this?  All the payroll tabs for her are up to date and have not changed in the 6 years of her employment.

We're glad to have you here in the Community space, @LYB51. Let me explain why your employee's paycheck has no federal withholding.

The Internal Revenue Service (IRS) issued a new Form W-4 and increased the standard deduction in January 2020. These changes reduced the federal tax withheld on their paycheck, so even if they withdrew money previously, they may now owe $0. If they updated their W-4 form or filled out a new one, they will be subject to the IRS's new tax withholding rules.

If the employee completes Form W-4 accurately and there are no other changes, the deductions will be correct. However, if the employee wants additional tax withheld, they can review and update their Form W-4 or have their employer issue them a new Form W-4.

When calculating taxes, each paycheck is annualized. If you have an hourly employee with varying hours from paycheck to paycheck, the federal income tax amounts will also vary. At times, some employees may not earn enough wages to have any federal withholding taken out.

I've attached these articles for reference:

• Understand the income tax on your paycheck.
• Troubleshoot no income tax withheld from a paycheck.

Moreover, utilize this article as your reference if you desire to make adjustments to your employee's wages, taxes, and deductions: Adjust payroll liabilities in QuickBooks Desktop Payroll.

We're happy to assist you with further questions or concerns regarding withholding paychecks. Take care always.