Question

Intuits My Time App

Forum|Forum|5 years ago
March 3, 2021
36 replies
149 views

I am using QB for Mac 2016 and have been for several years without any issues. I recently went into the Employees tab and went to the "Download My Time" button to see what that integration was all about. I was able to download and install the program on my Mac running 10.14.6 (Mojave) and when it went to the setup screen it says It can not find the company file.

I reached out to support and they keep pointing me to mytime.com saying they need to help me and when I did mytime.com says they are a scheduling company not a time tracking company. After reviwing the My Time App I see it is an Intuit product and apparently no one in support knows how to support it.

I am hoping someone here can shed some light on the situation. I would like to get this working as I have been manually entering this in and would like to see how this program works.

FYI I have tried

rebooting the computer.
closing and opening my company file
closing my company file and opening a sample file (my Time doesn't see that file either)
verifying the company data file

Thanks for any help.

QuickBooks Desktop for Mac

Tori B

QuickBooks Team

Hey there, @Bgerber4.

Thanks for reaching out to the Community for support. I'm happy to provide some insight into the My Time app.

Some users have found it helpful to uninstall the My time app version 1.1.f439. Once the My Time app has been uninstalled, you can download the new version of My Time which is 1.2.0.44. Grab the download of the new version here: Get your free My Time v1.2.x download. From there, you'll need to close QuickBooks and save a Backup. Once you've closed and saved a backup, Reopen QuickBooks and open My Time.

That should do it! Please let me know if you have further questions. I'm always around to lend a hand. You can reach out to the Community at any time. Take care!

B

Bgerber4Author

thank you for the response. I did try that before posting this and Unfortunately the V1.2 app is not supported on my version of mac os 10.14.6 (Mojave).

I

InsightMC

Hi Avia. I'm here to help you with downloading the My Time app v1.2.

If the Download Now button is not working, you can follow these steps to download the application successfully.

Open this link: Get your free My Time v1.2.x download.
Right-click on the Download Now button, then click on the Copy link address.
Paste the link on a new tab, then hit the Enter key to download the application.

Just in case you want to download the other version of My Time, you can check out this link: Get your free My Time download.

For more resources, while tracking your time and other entries in QBDT for Mac, you can also open the topics from our help articles as your guide in the future: Related topics for QuickBooks Desktop for Mac.

Please let me know how else I can help you with downloading the Intuit My Time App. I'm more than happy to provide additional assistance. Wishing you a good one!

Can anyone here update me on the current compatibility of MyTime v1.2 with Mac OS 12 (Monterey).

Last comment was from Sept 2021 that said it was compatible with OS10.15 Catalina. I am currently running Monterey OS12 and Quickbooks for Mac 2019 and have had no luck with MyTime v1.2. It worked on my former OS with QB for mac 2019.

I find very little information online about MyTime. Is it no longer supported? Is there an alternative? What are QB for Mac users doing for time tracking needs beyond what is included in QB?

Thank you.

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