Question

Intuits My Time App

Forum|Forum|5 years ago
March 3, 2021
36 replies
115 views

I am using QB for Mac 2016 and have been for several years without any issues. I recently went into the Employees tab and went to the "Download My Time" button to see what that integration was all about. I was able to download and install the program on my Mac running 10.14.6 (Mojave) and when it went to the setup screen it says It can not find the company file.

I reached out to support and they keep pointing me to mytime.com saying they need to help me and when I did mytime.com says they are a scheduling company not a time tracking company. After reviwing the My Time App I see it is an Intuit product and apparently no one in support knows how to support it.

I am hoping someone here can shed some light on the situation. I would like to get this working as I have been manually entering this in and would like to see how this program works.

FYI I have tried

rebooting the computer.
closing and opening my company file
closing my company file and opening a sample file (my Time doesn't see that file either)
verifying the company data file

Thanks for any help.

QuickBooks Desktop for Mac

Tori B

QuickBooks Team

Hey there, @Bgerber4.

Thanks for reaching out to the Community for support. I'm happy to provide some insight into the My Time app.

Some users have found it helpful to uninstall the My time app version 1.1.f439. Once the My Time app has been uninstalled, you can download the new version of My Time which is 1.2.0.44. Grab the download of the new version here: Get your free My Time v1.2.x download. From there, you'll need to close QuickBooks and save a Backup. Once you've closed and saved a backup, Reopen QuickBooks and open My Time.

That should do it! Please let me know if you have further questions. I'm always around to lend a hand. You can reach out to the Community at any time. Take care!

B

Bgerber4Author

thank you for the response. I did try that before posting this and Unfortunately the V1.2 app is not supported on my version of mac os 10.14.6 (Mojave).

I

InsightMC

I’ve got some information for you, @InsightMC.

The Mac OS version of Monterey is only compatible with the higher QuickBooks Desktop for Mac versions. If you want to download the My Time feature, you may consider upgrading to a higher one.

You can also set up time tracking and use the timesheets option in QuickBooks as an alternative. Just follow the outlined steps below.

Go to QuickBooks, then select Preferences.
Click Time Tracking and select the “Keep Track of Time” option.
Select the first day of your workweek from the First Day of Work Week list.

Check out this article to learn more about using time tracking: Enter the timesheet in QuickBooks Desktop for Mac. It includes steps on how to create single activity and weekly timesheet.

If you need more information about managing your company files and finances, just visit our Support page for Mac to learn more.

Please leave a message if you have any other concerns or questions besides time tracking. The Community is always here to help. Have a good day, and stay safe!

Thank you. My issue is not with the QB version, it is with the My Time app. I want to know if My Time is compatible with Mac OS Monterey.

The native time tracking within quickbooks itself is not enough for my needs. I need a time clock-clock in, clock out and bill to specific job.

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