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February 20, 2019
Question

transfer the software to new computer

  • February 20, 2019
  • 9 replies
  • 22 views

Hello ,
I want to buy a new computer, how to transfer the software to the new computer,
I bought the software on 3.12.18

9 replies

Level 7
February 20, 2019

Hi there, @Shiran Madal.


Thanks for coming to the Community for help. It's my pleasure to help you move your QuickBooks Desktop to a new computer. 


When transferring the program to a new computer, you need your product and license information. Then, make sure to uninstall existing QuickBooks first before attempting to reinstall. 


Here's how to install QuickBooks:
1.    On the computer where you want QuickBooks desktop installed, download the installation files or insert the CD.
2.    Download QuickBooks Desktop, then click the QuickBooks executable file installation.
3.    Choose Yes to All, then click Next.
4.    Agree to the Software License Agreement, then select Next.
5.    Enter your License and Product numbers, then select Next.
6.    Then, choose the type of installation for the computer.
7.    Select where you’ll be using QuickBooks.
8.    Click a new install location, then select Install
9.    Hit Open QuickBooks to get started!
10.  Activate QuickBooks


If you’re moving a single user only QuickBooks, you can use the new Migrator Tool in transferring your program and your files. This is available in QuickBooks 2019 and is being rolled out in phases in older supported versions.

 

Here’s an article for your reference: Move or reinstall QuickBooks Desktop in another computer.

 

That should answer your question for today. Let me know if you need anything else, I’ll be here to help. Take care and have a great day!
 

February 12, 2020

when I put my license & product number straight from my purchase info., it says it is incorrect??????

PLEASE HELP

 

February 12, 2020

Good afternoon, @Songbird58.

 

I hope you're doing well. I'm here to help with your license and product number error message.

 

First, let's check the license and product number to make sure they match. If you bought the QuickBooks Desktop program from our website, look at the purchase confirmation email you received from us. If you purchased the product at a retail location, locate the bright colored sticker on the original CD envelope.

 

 

After verifying it's correct if it still doesn't work, I suggest to reach out to our support team because the numbers may not be activated on our side. 

 

Let me know if I can help you with anything else by replying to this thread. Have a great week.