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nbifinance
Level 1

What is the limit of accepting payments through credit cards?

What are merchant services on quickbooks?
Solved
Best answer October 27, 2020

Best Answers
Candice C
QuickBooks Team

What is the limit of accepting payments through credit cards?

Good Morning, @nbfinance. 

 

It's great to see you back in the Community. I can provide you with some insight into what a Merchant Services account is and if there's a limit on accepting payments through credit cards. 

 

A Merchant Services (QuickBooks Payments) account offers you credit card processing and  online payment gateways and support. The system lets you accept credit cards, debit cards, and ACH bank transfers. If you don't have a QuickBooks Payments account and you want to sign up, here's the page to get started with the program: Payments pricing

 

No, there isn't a limit on how many payments you can accept that is paid by a credit card. If this isn't what you're referring to, please give me some additional details so that I can give you the best answer to your question. 

 

After signing up and getting your account set up, check out these articles below that will give some more details on what to do next with processing your payments.

 

 

We try to ensure that our Marchant Services (QuickBooks Payments) system is an easy to use feature with your QuickBooks Online (QBO) account so that you're able to run your business more smoothly. Let me know if you have any other questions. I'm only a post away if you need me. Wishing you and your business continued success. 

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14 Comments 14
Candice C
QuickBooks Team

What is the limit of accepting payments through credit cards?

Good Morning, @nbfinance. 

 

It's great to see you back in the Community. I can provide you with some insight into what a Merchant Services account is and if there's a limit on accepting payments through credit cards. 

 

A Merchant Services (QuickBooks Payments) account offers you credit card processing and  online payment gateways and support. The system lets you accept credit cards, debit cards, and ACH bank transfers. If you don't have a QuickBooks Payments account and you want to sign up, here's the page to get started with the program: Payments pricing

 

No, there isn't a limit on how many payments you can accept that is paid by a credit card. If this isn't what you're referring to, please give me some additional details so that I can give you the best answer to your question. 

 

After signing up and getting your account set up, check out these articles below that will give some more details on what to do next with processing your payments.

 

 

We try to ensure that our Marchant Services (QuickBooks Payments) system is an easy to use feature with your QuickBooks Online (QBO) account so that you're able to run your business more smoothly. Let me know if you have any other questions. I'm only a post away if you need me. Wishing you and your business continued success. 

Fiat Lux - ASIA
Level 15

What is the limit of accepting payments through credit cards?

As far as I know, some users have a limit of how much they can get paid online within a 30-day rolling period. The limit is determined by the processing volume or the online payments you’ve taken for the past 30 days. Once you reach the processing limit, your customer won’t be able to pay online until it is reinstated. Although, you can still receive cash or check payments for your invoices.

 

As an additional option, consider opening a MP account as the backup solution to manage your daily limit to accept online payment.

https:// melio.grsm.io/quickbooks

 

rkfaith
Level 1

What is the limit of accepting payments through credit cards?

What is an MP account

Fiat Lux - ASIA
Level 15

What is the limit of accepting payments through credit cards?

@rkfaith 

If you are running a B2C company, you can open a separate Melio account for free to accept credit card payments for free.

https://melio.grsm.io/get-paid

 

muenstermann
Level 4

What is the limit of accepting payments through credit cards?

Okay, so the question was never answered. What are the limits and how do we find them. IS the max charge $1,000, 10,000, or 100,000? When you client gets rejected are you supposed to tell them you have no clue? Do you have to break up the invoice? Intuit cannot be any more vague? How many charges? What is the charge limit in terms of number of charges per day, per month? 

 

There is no page that tells a person the status of their intuit account.  

MariaSoledadG
QuickBooks Team

What is the limit of accepting payments through credit cards?

I can see how you wanted to know the limit when accepting payments via credit card, muenstermann.

 

We value the confidentiality of your account. That's the reason why we never created a page that tells the status of any of your Intuit accounts. Our community page is designed for people to discuss an organization or topic. This offers a destination for members of an online community to gather, communicate, and build relationships with each other. Thus, this is considered public.

 

Since we're unable to pull up your account, I suggest reaching out to the QuickBooks Payments Support team so they can review and pull up your account securely.  They have also the tools to pull them up securely.

 

To learn more about the payment limit, check out this article: Online payments and processing limits

 

 Also, feel free to use these links for more details about processing payments in QuickBooks:

 

 

You can always comment below if you have any concerns about accepting payments. We're always right here to help you all the time.

muenstermann
Level 4

What is the limit of accepting payments through credit cards?

This data is easy enough that it should be on the businesses home page, or at least linked to that page. All banks let you know what the limits are on all of your accounts. All credit card companies do. All retail outlets do. Only Intuit likes to bury that business critical information instead of being transparent? 

 

Is Intuit so archaic that they do not know how to do something so simple? Instead wait until the business has a refusal on a solid 6 figure charge and have to deal with a client that is angry? Only to find out, that if you want to know your limits. you must call. Then, maybe wait for 10-30 minutes for someone to pick up the phone from intuit, 3-5 minutes to research your account, and then get back to your client to tell them your sorry, but....? 

Virtual Vision
Level 1

What is the limit of accepting payments through credit cards?

This happened to our business.  It was frightening and we had no idea so many bad things would happen from receiving a payment over their random monthly limit. 

 

Yes, it is up to you--the merchant account holder--to know these arbitrary limits and avoid ever going over.  Note that this limit is NOT readily accessible in your merchant account portal (you have to call or review your original terms & conditions to find out your business's limit).  If you don't sell tiny widgets and are a services organization with larger invoices, yes, this means you have to divide them up and receive them over time to avoid going over.  The first Intuit response here is VERY misleading (answering about quantity of transactions only, not addressing the cumulative monthly limit you definitely, absolutely do  have).  Be very careful!!!!!!

 

...Or better yet, try REALLY hard to not allow your clients to pay by credit card or ACH through your QuickBooks/Intuit Payments merchant account.  Waiting a few days for a check or an ACH transfer outside or this system is so worth it!

Rcbaxter
Level 1

What is the limit of accepting payments through credit cards?

I need to know is there a limit amount I can charge per day?? 

MadelynC
Moderator

What is the limit of accepting payments through credit cards?

Some QuickBooks Payments users have a limit on how much they can charge and get paid online, especially for ACH (bank transfer) or credit card in a 30-day rolling period, @Rcbaxter. Thus, the limit amount you can charge depends on the number of transactions and their figures.

 

When you reach the processing limit, your customers won't be able to pay online until your limit refreshes. They need to pay in cash or checks to settle their balance.


You can contact our Merchant Service or QuickBooks Payments Support team to check how much the limit you have to get paid online. With their tools, they can give you more details about it. Our representatives can also verify the exact amount you can charge per day and per transaction.


Here are the steps to connect with us:

 

  1. Go to the Help (?) menu.
  2. Select the Search tab, then click Contact Us.
  3. Enter your brief concern in the field.
  4. Tap Continue.
  5. Click the Chat or Callback option.


You can also use these contact options to get in touch with us:

 


These resources can help you learn better about processing credit cards, customer payments, and when QuickBooks deposits the amounts into your bank account:

 


Don’t hesitate to add comments in this thread or create a new post if you have any other payment concerns or questions. I’ll be here to help you out. Have a great day ahead!

Fiat Lux - ASIA
Level 15

What is the limit of accepting payments through credit cards?

@Rcbaxter 

Are you running a B2B or B2C company?

Giorgio2
Level 1

What is the limit of accepting payments through credit cards?

Hello All,

 

I am currently using Quickbooks Merchant Services.  I am trying to find out how I can have my per transaction limits raised.  For example, when I send out an Invoice to my clients for more than $50,000, they can only make a payment of $50,000 at a time.  Then if the invoice is above the $50,000, they have to process a second payment for the balance remaining.  How can i have my limits raised so that my clients only have to process the payment once.  Please let me know.

 

Regards,

 

Giorgio 

jenop2
QuickBooks Team

What is the limit of accepting payments through credit cards?

Good day, Giorgio!

 

The average daily and monthly payment limit is based on your banking and processing history, as well as your credit score. 

 

To check if we can increase your limit, you can contact our QuickBooks Payments Team. They can pull up your account and review your transaction history. Here's how:

 

  1. Click the Help menu in the upper-right hand corner.
  2. Type in Support and press Enter.
  3. Click Contact Support Team and enter a brief description of your concern, then press Enter.
  4. Select No I still need help and click Contact Support Team.
  5. Click the Chat option to initiate a chat conversation.

 

You can also get more details about their contact details in this article: Contact Payments or Point of Sale Support.

 

Feel free to check out this link where you can see some of the most commonly used guide articles when receiving online payments: 

 

 

Please know that you can always count on us if you need anything else. The Community would be glad to help you again. 

 

Fiat Lux - ASIA
Level 15

What is the limit of accepting payments through credit cards?

@Giorgio2 

As I know, $49,999 is the maximum amount you can accept for QB payments with CC. You need to use a 3rd party solution to receive more than this amount on a single charge. If you are running a B2B company, you can check this one to integrate with QB.

https://affiliates.meliopayments.com/get-paid

 

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