cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Created with Sketch. Learn about the Paycheck Protection Program application with QuickBooks. Start now.
Level 1

Add inventory option not showing up under products/services

 
5 Comments
Highlighted
QuickBooks Team

Add inventory option not showing up under products/services

Hi there, anastasiarogers9.

 

This feature is only available in QuickBooks Online Plus and Advanced. If you're using either one of them, let's make sure that the feature is enabled for you to see the Inventory option.

 

Here's how:

 

  1. Go to the Gear icon and click Account and Settings
  2. Under the Sales tab, click the Pencil icon in the Products and Services section. 
  3. Check the box for Track inventory quantity on hand. This will enable you to select Inventory when creating a new item under Products and Services.
  4. Click Save.

Let me route you to this article for more details: How To Set Up Inventory Tracking.

 

The Community is always open should you have other questions in the future.

Highlighted
Level 1

Add inventory option not showing up under products/services

This is not working for me. Do I possibly need to upgrade my version of quickbooks?

Highlighted
Moderator

Add inventory option not showing up under products/services

Thanks for joining this conversation, eosstudios.

 

There's no need to upgrade if you're using the Plus or Advanced version of QuickBooks Online (QBO). Simply follow the steps provided by my colleague above to add the inventory option in the Products and Services. However, if you're using Simple Start or Essentials, you might consider upgrading your QBO to activate this feature.

 

Here's how:

 

  1. Go to the Gear icon at the top right to get to the Account and Settings20.PNG
  2. Choose the Billing & Subscription menu at the left pane, then click Upgrade in the QuickBooks Online section.
  3. Pick a plan you want and select Upgrade.
  4. Verify the payment information, then hit Save to complete the process.

 

For more information, please refer to this article: Upgrade your QuickBooks Online subscription.

 

Just in case, I'll be adding this article for future reference: Set up and track your inventory.

 

Please let me know if you have any other issues or concerns, and I'll get back to you as soon as possible. Cheers!

Highlighted
Level 1

Add inventory option not showing up under products/services

This does not work at all.

All the help points to BS. Their text help does not work either.

 

CANNOT DO INVENTORY WITH THE PLUS VERSION AT ALL>

Highlighted
Moderator

Add inventory option not showing up under products/services

Hi Mat_Using_Plus,

 

If you don't have the option given by my peer, JenoP, in the Plus version of QuickBooks Online (QBO), then I recommend reaching out to our Support Team. They have more tools to pull up your account information and will be able to look into this further.

 

Here's how to reach them:

  1. Sign in to QBO.
  2. From the Help menu, choose Contact us.
  3. Enter your concern in the What can we help you with? field and select Let's talk.
  4. Choose either Start messaging or Get a callback.

Please let me know if there's anything else I can assist you with. I'm always glad to help. Have a wonderful day.

Need to get in touch?

Contact us