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I'll help you change your customer-facing email in QuickBooks Online (QBO), @Brad Martin.
In QuickBooks Online, you have the option to use your company email or a different email when sending your forms to your customer. You can enter this information on the Accounts and Settings page.
Let me share these articles for additional guide references:
After your customer pays their invoices, read through this article to record them: Record invoice payments in QuickBooks Online.
Please let me know if you have additional questions or concerns. I'll be here every step of the way.
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