Enter a quantity, rate and change amount if needed.
Note: If you see the Flat rate, By hour, or By item options, this means you're in Business view. Your experience is slightly different.
Select the Tax checkbox if you need to charge sales tax.
When you're ready to send the invoice, select Save and send. Or, if you're using QuickBooks Simple Start, select Send.
If you want to send the invoice later, select Save and close or Record if you’re using QuickBooks Simple Start.
Print invoices or get a link to share with customers:
Want to send your customers a paper invoice? When you're finished with an invoice, select the Save and send ▼. Then select Print or Preview. You can send customers a link over SMS or a messenger service so they can view their invoice. When you're finished with an invoice, select the Save and send ▼ and then Save and share link. You can copy the link or select Copy link. Customers can view and pay for their invoices from the link.
Step 2: Review open invoices:
Any time you want to review your invoices, go to the Sales menu and select the All sales tab or Invoices tab. Check the Status column to see where invoices are in the sales process. You can also go to the Customers tab and open a customer's profile to see their invoices. Tip: Before you get paid, QuickBooks puts open invoices into your accounts payable account. You'll see this account on your Balance Sheet and other financial reports.
I appreciated adding more information about the issue, dlscornett.
Based on the details, we’ll have to configure the Email options for all sales forms settings to attach the invoice. Let me help you perform this task in your company.
Go to the Gear icon at the top to select Account and Settings under Your Company.
Tap the Sales menu on the left panel and click the Pencil icon for Online delivery.
From there, tick the radio button for Show full details in email and mark the box for PDF Attached.
Click Save and Done.
For additional resources, this guide provides information on how to print invoices or get a link to share with customers. It also contains links to other processes you can do when using the Invoice feature: Create invoices in QuickBooks Online.
Don’t hesitate to let me know if you still need help with QuickBooks. I’ll be glad to assist further. Have a great day ahead.