Hey there, @RefundMe. Thanks for joining the Community.
I'm happy to help you with your vendor refund. It's super quick and takes just a moment. Take a look:
Create a vendor credit
Apply vendor credits to a bill
You can apply a vendor credit toward any open or future bill. When you’re ready to use the credit, here’s how to do it.
That's it! If you happen to just enter expenses or write checks to your vendors, you can check out this article: Enter a credit from a vendor
Please touch base with us here if there's anything else you need, I'm determined to ensure your success. Have a great week!
This is the third time I've had to re-type my response. There is no add button. I received a credit card refund from a vendor, they are currently sitting in my credit card account. How do I categorize that and add them?
Hey there, @RefundMe.
The + New button is located in your left side menu, as seen below. As to what to categorize it under, you'd want to speak to an accountant to ensure everything is entered correctly.
I hope this clarifies things for you! Wishing you and your business continued success in all that you do.
The two items are sitting in the "For Review" section. Both are items I purchased but I returned to the payee as they didn't work. Each payee issued me a refund for the purchase price. How do I "Category or Match" them as well as what "Action" do I take so they are both reconsiled as refunds?
I appreciate you for coming back, RefundMe.
You can simply click the downloaded transaction from your Banking page to categorize the items. I'll walk you through the steps below:
However, I'd suggest consulting an accountant to make sure you're using the correct category.
For more information about adding and matching bank transactions in QBO, check out this article: Add and Match Downloaded Banking Transactions.
Feel free to reach back to me if there's anything else you need to know about QuickBooks. Have a wonderful day ahead!
@Charies_M thank you for the information, but this is for a refund received not given. The refund is from two different companies. The category I used when made the purchase from one company was "Expense: Advertising & Marketing" and the other was "Expense: Equipment". So what category would I use when they return "refund" the money back to me?
I received a refund from a hotel that we made a reservation at and then had to cancel so I received the deposit back on my credit card that I had used to pay it. I am wondering if your question ever got answered? It is the exact same thing in mine, it is showing up and waiting to be categorized. I am sorry I can't help answer yours, but hopefully we can both get clarification!