THANK YOU!!  I've been researching this all day.  This worked for me.  

I only had Box 1 NEC showing up as the mapping option....even when I set up a NEW account.  It kept defaulting to the Box 1 NEC.

Went into NEC mapping....chose OMIT FROM 1099

Then went into 1099 mapping....finally saw the correct options 

I'm having the same problem as other people here. I am trying to print NEC forms, and some of the accounts are mapped as MISC: Box 3: Other Income  AND IT WON"T LET ME CHANGE IT.

This is not something we can fix. This is something Quickbooks needs to fix. Please let me know if someone is working on this and when we can expect a solution.

Thank you

Thanks for reaching out to us, @jodieR.

As mentioned by my colleague @ChristieAnn, there's something new for the tax year 2020 as the IRS has separated nonemployee compensation onto a new form called the 1099-NEC. For this reason, the IRS has revised Form 1099-MISC and rearranged box numbers for reporting certain income.

For guidance on what you'll need to do if you need to file both a 1099-NEC and a 1099-MISC, I recommend reviewing your chart of accounts to map them correctly. Please check out this page for more information: How to modify your chart of accounts for your 1099-MISC and 1099-NEC filing.

Additionally, to know what can be excluded, see What payments are excluded from a 1099-NEC and 1099-MISC?. Once done, try to view 1099s again to check if there are any changes. You can also check out the 1099 E-File: QuickBooks Desktop setup, troubleshooting, & FAQs article for your reference. 

Leave a comment below if you have other concerns regarding the process. The Community and I will be here to help you. Have a great day.

Amazing how Intuit wants $80 for a service call to fix an error of their own making, which is exactly what the mapping problem is.  A glitch in the software and not user error. I'm sure it's part of their business model.  The worst. 

The answer for me wasn't in this thread, but these are the steps I took to resolve this "frozen" drop-down box in the 1099-NEC Wizard:

1. Go to Vendors>Print 1099 Forms>Wizard.
2. When the wizard pops up... click on 1099-MISC (not NEC!!)
3. Click continue until you get to step ...3? (I think it is 3, it's the one with the list of expenses & the mapping drop-down windows to the right of them)
4. Change relevant expense accounts' drop-down items to say "OMIT FROM 1099"
4a. Changing it to "Omit" is because right now, QBDt is associating the expense acct w/ 1099_MISC, but we want it to be associated with 1099_NEC).
5. Close out of the 1099-Wizard (save & close button, don't continue)
6. Close out of QBDt (just the program, not the computer)
7. Restart QBDt and log back into your company file.
8. Go back into Vendors>1099 Print> Wizard> 1099-NEC (!!)
9. NOW, when you get to step 3 the mapping, QBDt will allow you to change that expense account to Non-Employee Compensation, Box 1 for NECs.
10. Save and continue to print your 1099-NECs

Hope this helps!

I had the exact same problem. After I ran the critical update to enable printing three 1099NECs on the same form, all of a sudden almost all of my accounts were being mapped to the MISC box 15 incorrectly and the dropdown box to change it was disabled.

To fix it I went to the Form 1099 MISC get started page and changed all the accounts to "Omit these payments from 1099" saved it and then went back to the Form 1099NEC get started page and then I was able to go in and correctly map the accounts myself.  

Yes, ridiculous that Intuit tries to make you pay for technical errors on their part.  I hope this solution works for you too!

This is the WORST program ever, and I have been a QB customer since 1996!  The mapping does not work! It ignores the accounts I have omitted and pulls them in.   I had to change the account from an expense to a random account (Bank) to remove it from my report.  Ridiculous considering the 460.00+ annual fee to use QB.  I should not have to do a work around like this!  It also ignored my date filter Jan-Dec 2021 and pulled in a transaction from 015.  I had to filter multiple vendor names and un-check them.  It should not require that I un-checks a vendor, since they can be re-occuring. 

You have to go to the vendors then 1099 forms next print/efile 1099 forms. Push yes to go to print forms. Here’s where you can make the change. Push get started under the Form 1099 MIsC. push continue until you get to the map vendor payment accounts. You have to go under the accounts that you are wanting to make a 1099 NEC change at drop down bar to omit these payments from 1099. Now close and save. Since the accounts have been omitted under the Misc form you can do the drop down bar under the form 1099 NEC. 

I have the exact same issue my main commission decided to change to Box 15 and its gray and cannot be changed back - anyone found a solution? 

Hi Kerenstoneland!

I understand that you need to change the 1099 account mapping. I'm here to help you!

Please note that one account can only be mapped to one 1099 form. The most possible reason why you can't click and change the drop-down is that the account is used to another form already. You'll want to check it to fix this issue.

Follow these steps:

1. Close the Print/e-file 1099 forms window. Go back to the Vendors menu, hover 1099 Forms, and select the Print/e-file 1099 forms again.
2. Choose Form 1099-MISC and click Get started.
3. Click Continue until the third step (Map Accounts).
4. Find the account you want to use on the 1099-NEC. Under Apply payments to this 1099 box column, select Omit these payments from 1099.
5. Tap Save & Close.

Once done, go back to the 1099-NEC account mapping. You should now be able to change the Apply payments to this 1099 box drop-down.

I added these links to learn more about how to prepare and file 1099 in QuickBooks Desktop:

• Modify your chart of accounts for your 1099-MISC and 1099-NEC filing

• Understand payment categories for the 1099-MISC and 1099-NEC

• Create and file 1099s with QuickBooks Desktop

Lastly, I added this link if you need assistance in running reports: Understand reports.

The Community is always here to help you if you have other concerns. Take care!

I can't speak for Kerenstoneland, but in our case I never even opened the 1099 portion of the wizard. If the account was mapped to that form a gremlin would have done it :)

netdweeb

If you have not found a solution "Misc box 15", I had the same problem myself today. I had Quickbooks on the phone but she could not solve the problem. I've worked on this all day to find this solution and hope it works for you.

First make a list of all the expenses that show "Misc box 15".

Second, open your chart of accounts. Right click on the account and make it inactive. It will say it is associated with 1099. But say yes to make it inactive. This will release it from 1099 mapping.

Third, now reactive the account. Go to 1099 NEC mapping and you will be able to select NEC box 1.

Good Luck, Rick

I tried all of these things and nothing would work.   I finally uninstalled the entire program and then reinstalled it.  

Problem fixed!!

QB seems to having some issues this year!!

OMG ! ! ! !   thank you so so much.   this worked for me.   had to spend about 1 hour +  changing all the codings but my test print shows it will print 3 to a page to the correct box of 1  (vs showing box 15)    (posting of 1/21 from TBRIGHT)   Edit / Preferences /1099 tax preferences    - I changed all 1099-Misc to not - include, then went to the 1099-NEC and was able to get to enter box 1.   

Called support and they were , "you have to go on the community to find the answer , you don't have any support."

THANK YOU!!! I've been working on this forever.  Why doesn't QB know this?

THANK YOU!! I've been trying to fix this forever.  You're the best.

Yes, I have had the same problem happen to me. I accidentally clicked the Box 15 instead of Box 1 in the 1099-NEC mapping wizzard and it will not let me change it back now. 

Hi JinetteEC!

I can help you in mapping the accounts for the 1099-NEC.

Please note that one account in QuickBooks Desktop can only be used for one type of 1099. The most possible reason why you're unable to change it is that account selected has been used to the 1099-MISC already. You'll want to un-map it first by following these steps:

1. Go to Vendors, select 1099 Forms, then Print/E-file 1099 Forms.
2. From the 1099-MISC section, select Get started.
3. Follow the on-screen steps until you're in the third section where you can map the accounts.
4. Locate the account you want to use in the 1099-NEC and select Omit these payments from 1099 under the Apply payments to this 1099 box column.
5. Then save it.

Once done, go back to the 1099-NEC account mapping and you should now be able to map them correctly. 

Leave a comment again here if you have other concerns. Take care!

I've been seeing comments on this thread that I started last year. I do think it is very limiting that you can only map an account to EITHER 1099-MISC or 1099-NEC, but not both.

I am only doing the 1099-NEC form right now, but it appears that wanting to use both would be a monumental hassle.

I can help you with preparing your 1099s, @netdweeb. 

After creating 1099-NEC, you'll need to repeat the steps for the 1099-MISC form. If you need to file both the 1099-MISC and 1099-NEC you will need to adjust your Chart of Accounts to ensure accounts are set up specifically for each form.

To create a new account to your Chart of Accounts to track the separate payments:

1. Go to Lists, then select Chart of Accounts.
2. From the Account dropdown, choose New to create a new account.
3. Select an account type of Expense, Other Expense or COGS, then select Continue.
4. Enter the Account Name and details such as Description, Note and Tax-line Mapping.
5. Select Save & Close.
6. Repeat this process for each new account to be reported on the 1099-NEC.

To move the payments to the new account, you can choose to create a journal entry to move amounts to show in the newly created 1099-NEC accounts or you can edit existing payments to the new accounts.

To add a journal entry:

1. Go to Company and select Make General Journal Entries.
2. Fill out the fields to create your journal entry. Make sure your debits equal your credits when you’re done.
3. Select Save & Close or Save & New if you have more entries to make.
4. Repeat this process for each payment you need to move.

Edit existing contractor payments:

1. Select Vendors and then Vendor Center.
2. Choose the vendor and locate the transactions you need to edit.
3. Double-click to open the transaction to make your edits.
4. After you have made the changes, select Save & Close.
5. Repeat this process for each payment you need to change.

You can now run a 1099 Summary or 1099 Detail report to validate the changes to reflect the correct amounts in each account for both the 1099-NEC and the 1099-MISC.

Here's how:

1. Go to Reports, then select Vendors & Payables.
2. Choose either 1099 Summary or 1099 Detail.
3. You should see the changes you made reflected.

Once these steps are completed, you're ready to begin filing your 1099-MISC and 1099-NEC forms.

Also, you'll want to know how to access and print your other tax forms to save a copy for future use. Please refer to this article for the detailed steps: View and print payroll tax forms.

I'm always here if you have more questions about managing your payroll forms in QBDT. I'd be glad to hear more from you in the comment section. Take care and enjoy the rest of the day.

Have you found a fix to this issue? I’m having the same problem. Thanks 

I appreciate the details you've shared about your concern, AmyMac1980.

It's important we're able to resolve this issue as soon as possible so you can continue working with your 1099 NEC.

Since you've tried all the possible steps to fix your issue with 1099, the best thing to do here is to contact our Customer Care Team. This requires a thorough investigation from our technical support so they can work on this in a secure environment as well.

Please take note that our support hours for QuickBooks Desktop Pro, Premier, and Plus start from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise, we're available any time, any day.

1. In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
2. In the Have a Question window, click the Contact Us link at the bottom.
3. From the Contact Us page, select any topics.
4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

You can also get our direct phone number on this link: Contact QuickBooks Desktop support.

In addition, feel free to check out these articles to learn more about handling 1099 forms in QuickBooks Desktop:

• Create and file 1099s with QuickBooks Desktop
• 1099-MISC and 1099-NEC Filing.
• Instructions for Forms 1099-MISC and 1099-NEC. 
• Print your 1099 forms

Leave a reply on this thread if you have any other questions or concerns while printing 1099's. I'm always here to help. Take care and stay safe.

I have been told that Customer Care will not talk to you unless you have an Enterprise subscription or pay a lot of $ for a support call. Have you changed your policy?

Hello there, @netdweeb.

We offer free live help for issues for 12 months after you register your product. This is applicable to all supported products. If you want to learn more about it, please check this article: 

QuickBooks Desktop service discontinuation policy and upgrade information.

Below are the Technical support guidance. If the type of issue/concern is not listed below, you can get a support plan for live help.

• Download QuickBooks Desktop or install from the CD.
• Questions about your install. If you need to install again on one or more computers or if you need to install on a new computer. The computer has to meet system requirements.
• If you need to upgrade to the current version or latest release of your QuickBooks software.
• If you need to connect QuickBooks Desktop Point of Sale with QuickBooks Financial Software for the first time.
• If you need to set up Multi-Store Exchange in QuickBooks Desktop Point of Sale Pro Multi-Store.
• If you need to create a new company file or convert a company file from another version.
• If you have questions around the initial setup of multi-users and multi-user networks. This includes installation, Windows firewall setup, and folder permission configuration.

To address your concern, there are no changes made when getting help from our Support Team. If you're using QuickBooks Pro/Premier, we have QuickBooks Care plan options for you. You can choose the available Care plan option best suited for your supported versions of QuickBooks Pro, Premier.

Please see the chart below:

If you'll be using QuickBooks Desktop Enterprise, you'll get unlimited help. Still, I recommend following the steps shared by my colleague above if you want to get some help from one of our specialists.

Visit these articles for more details: 

• Support options and support plans.
• QuickBooks Desktop support policies.

You can always go back here if you have more concerns. QuickBooks Team is always here to help you anytime. Take care and stay safe, netdweeb.