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Level 1

How do I delete everything in my QuickBooks and start over?

 
9 Comments
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QuickBooks Team

How do I delete everything in my QuickBooks and start over?

Hello, @hrservices.

 

If your QuickBooks Online data is less than 60 days, you have the option to purge your account if you're using QuickBooks Online Plus, Essentials and Advanced. The system deletes all data entered into the company, and you're unable to restore or reverse them.

 

To purge the data, follow the steps listed below:

  1. Log in to your QuickBooks Online account.
  2. Change the URL to include /purgecompany.
  3. Example: URL shows https://...qbo.intuit.com/app/homepage, change to: https://...qbo.intuit.com/app/purgecompany.
  4. The next screen will provide a summary of the items to be deleted.
  5. Type the word “YES” once the data gets deleted, then click OK.
  6. Click Wipe Data once your selections are complete.
  7. Once the deletion is complete, you will be rerouted to your home page.

If it's 60 days old or older, you need to cancel your account and start a new subscription.

 

To cancel your account:

  1. Go to Gear icon and select Account and Settings under Your Company.
  2. Select the Billing and subscription tab.
  3. In the QuickBooks section, select Cancel.
  4. Follow the steps to cancel your account. If you use payroll, you should cancel your payroll account too.

To start a new account:

  1. Go to https://quickbooks.intuit.com/choose-country/.
  2. Fill up the User ID and password.
  3. You can use the same user ID and a password you previously had. If you activated payroll in the account, this is the best option for you.

For additional reference about this action, read this article: Delete your data and start over in QuickBooks Online.

 

Post again if there's anything you need assistance with. I'm more than happy to help. Have a great day!

Highlighted
Level 13

How do I delete everything in my QuickBooks and start over?

@hrservices 

If you have to open a new QBO account, make sure to click the Buy button to get the discounted price for up to 6 months. If you purchase from the trial account, you have to pay the regular price.

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

 

Hope it helps.

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Level 1

How do I delete everything in my QuickBooks and start over?

How would I do this in Quickbooks 2018 desktop? 

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Level 13

How do I delete everything in my QuickBooks and start over?

@PennyP001 

You may create a new file and manage multi files wjthout additional cost in QB Desktop. Any specific issue?

Highlighted
Level 1

How do I delete everything in my QuickBooks and start over?

Is this still the current way for my client to cancel a subscription and then starting fresh with a new account?

Highlighted
Level 13

How do I delete everything in my QuickBooks and start over?

@ab82 

If your client's account age is older than 60 days, they are unable to purge it but open a new QBO account.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

Then they may utilize a 3rd party tool to migrate some portions of data if required.

Highlighted
Level 1

How do I delete everything in my QuickBooks and start over?

If I cancel my current account and log back in with the same credentials as my old account, will I have to pay for a new subscription or will the balance of time that I paid for be accounted for?

Highlighted
QuickBooks Team

How do I delete everything in my QuickBooks and start over?

Welcome to the Community, @af01.

 

When you decided to cancel your QuickBooks subscription, you still have a year to access your company file as Read-Only access. This considers printing forms and reports you might need in the future.

 

However, if you plan to resubscribe after a year, you won't be able to access your previous data.

 

For more information about the cancelation of QuickBooks subscription, feel free to check out this article: Cancel your QuickBooks Online subscription or trial.

 

Get back to me if there's anything you need assistance with. I'm more than happy to help. Have a good day!

Highlighted
Level 2

How do I delete everything in my QuickBooks and start over?

This is unbelievable. All I want to do is to completely delete an inactive account. First, I am told that that's not possible. Then, I am told that I can make the account active again, then delete all transactions---one by one!---which will take hours. So I find an option to purge the account, but it doesn't work because it only applies to Online "Plus" accounts and data that is less than 60 days old. So my only option is to cancel my subscription and start fresh with a new QB online account---importing all transactions again except the inactive accounts I wanted to delete in the first place. Why on earth would I want to sign up again with QuickBooks online if the software is so inflexible as to not even allow the user, who should be in full control of the user's data, to simply delete an inactive account completely? Truly unbelievable. Before wasting my time with inflexible QuickBooks again, I'll give Aplos a try.

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