I need to cancel subscription [email address removed]

Cancel subscription [email address removed]

Thanks for visiting the Community today, @2200. 

I'm here to help you cancel your subscription. My colleague above, Joesem M, shares the steps to cancel your subscriptions account. In case you missed it, I'll be happy to provide you with the same steps. 

Here's how: 

1. Go to the Gear icon at the top right. 
2. Select Account and Settings, then click on Billing and subscription at the left pane.
3. In the QuickBooks section, select Cancel subscription or Cancel online.
4. Click Continue to cancel, then select the Continue to cancel button (if it shows on your screen).
5. Select Submit and cancel the subscription, then hit Got it.

If you're unable to follow the steps or encounter any issues, I'd recommend contacting our Customer Care Team. They have tools that can help you cancel your subscription.

Check out these resource guides for the things you need to do before and after canceling an account:

• Cancel your QuickBooks Online subscription and trial.
• Cancel and reactivate your Online Payroll account.

I've also added this link here to guide you along the way: What happens to my QuickBooks Online data after I cancel?

Just in case you'd like to resubscribe in the future, you can easily resubscribe or reactivate your account in QuickBooks Online.

Know that you're always welcome to post if you have any other concerns about canceling your QBO account. I'd be happy to help you further. Take care.

I need to cancel my service 

It's good to see you here in the Community, 6264976689.

You can follow the step-by-step process below in canceling the service.

1. Click the Gear icon ⚙ at the upper right corner and choose Account and Settings.
   
2. From the left panel, click the Billing and subscription tab.
3. In the QuickBooks section, select Cancel subscription or Cancel online.
   
4. Tap the Continue to cancel button (if it shows on your screen).
5. Follow the next steps. Tick the Submit and cancel subscription.
6. Hit Got it.

After that, you'll receive a confirmation email for the canceled subscription. You can get more details about this process in this article: Cancel your QuickBooks Online subscription.

If you're still unable to cancel the service, I'd suggest getting in touch with our QuickBooks Online Support for further assistance.

Additionally, you can go through this article to know more about how long you can access your data once your account is canceled or expired: What happens to my QuickBooks Online data after I cancel?

You can always come back. We would be more than glad to welcome your business again in the future. Happy Holidays!

Sold my business and buyer has own subscription

Hi danasr,

Since the new owner has a subscription, you can cancel yours. Here's how:

1. From the Gear icon, select Account and settings.
2. Go to the Billing & Subscription tab.
3. In the QuickBooks section, select Cancel subscription or Cancel online.
4. Click Continue to cancel button.
5. Click Submit and cancel subscription.
6. Hit Got it.

Additionally, you can go through this article to know more about how long you can access your data once your account is canceled or expired: What happens to my QuickBooks Online data after I cancel?

Don't forget to click the Reply button below if you have any other questions or concerns. I'm always around to help.

I never subscribed to intuit quickbooks

I bought the 2021 quick book with no subscription.

Please do not use auto pay on my credit card

Thanks

Soussan Behforouz

Artlantic Inc.

@Soussan 

Login to your CAMPS to make sure which license type you have. If you see it is QB Desktop Pro Plus or Premier Plus, you bought a subscription license.

I no longer wish to use quickbooks. I was running club treasurer. I have now retired.

My replacement does not use quickbooks.

thanks

It makes me sad to see you go, @dickkeegan.

But I'd like to lay down the steps and details on how you can cancel your subscription. We can go to your Account and settings page to cancel your subscription. Here's how to do it: 

1. Click the Gear icon, then select Account and settings.
2. Go to the Billing & subscription tab.
3. In the QuickBooks Online box, click the Cancel subscription button.
4. Follow the prompts to proceed with the cancellation.

Take note that if you subscribed from Google Play or Apple Play Store, you won't be able to cancel the subscription directly in QuickBooks.

There's a different way of canceling your account depending on where you purchased it. 

Check this article for the full steps and details (expand the Android or iOS section): Cancel your QuickBooks Online subscription or trial.

Please know that your data will no longer be editable after cancellation, but you will still be able to view it for a full year. The system will automatically erase all of your data after a year.

We can utilize the program's export functions to create an archive or copy of our data if necessary (we can do this before and after canceling): Export reports, lists, and other data from QuickBooks Online.

We sincerely hope that you'll think about QuickBooks once more in the future. If you have any more questions about your subscription or data, you are still welcome to post here. Have a good one!

Cancel please 

Thank you for dedicating your time to us, @Pepealcala.

I'm here to guide you through the process of canceling your subscription. Follow the instructions outlined below:

1. In your QuickBooks Online (QBO), go to the Gear icon.

2. Select Subscriptions and billing tab.

3. In the QuickBooks Online box, click the Cancel subscription button.

4. Select Continue to cancel when prompted.

Please be advised that cancelling your QBO subscription will depend where you signed up for subscription. If you purchased QBO through Google Play Store or Apple Store, feel free to check out these articles for a step-by-step process:

• Official cancellation steps for Apple users
• Official cancellation steps for android phone users

Even though you won’t be able to edit your data after cancellation, you will still be able to view it for a full year before the system automatically erases all of your data. Feel free to check out this article about exporting your data in QBO: Export reports, lists, and other data from QuickBooks Online.

You are always welcome here if you consider resubscribing to QuickBooks. Take care. 

I cancelled our subscription for QuickBooks for one of our companies, [removed] because we are no longer working as of December 2021. You are still deducting $60 each month even after I cancelled this subscription. We are no longer in business and have no payroll. Please look at my original cancellation for this company. 
Regards,

[removed]

[email address removed] 

[removed]

thank you

[removed]

I appreciate you for posting here in the Community, Bonnieb613. Allow me to go into details about this and route you to the appropriate support.

Since billing concerns require personal information, I suggest contacting our QuickBooks Support Team to handle this in a secure environment. They can investigate and check the status of your account, and you can also request to review the charges.

If you can still log in to your QuickBooks Online account, or if you have another account, you can follow these steps:

1. Click the Help button at the top right corner.
2. Go to the Search tab, then select Contact Us.
3. Enter a summary of your concern, then click Continue.
4. Choose a way to connect with us. You can either choose Chat with us or Have us call you.

To ensure that we address your concern, please see our support hours and types for more details.

On the other hand, if you're unable to log in to your QuickBooks Online account, you can visit this page and fill out the fields to start a chat with our support team: Assisted.

In addition, I've added an article that explains what will happen to your QuickBooks Online data after you cancel your subscription: What Happens to my QuickBooks Online Data after I Cancel?

Furthermore, you can also visit our Account Management page for reference. From there, you can search for articles that will help you manage your account after cancellation.

Please let me know if you have any other QuickBooks-related concerns. I'm always here to help. Have a great day.