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Re: Locked out of Quickbooks

I have Pro 2014


I don’t have a password.  


Don’t know how to switch to Admin.  I am a small company and have never

seen this.  I have never been asked for a password and I can’t locate my surrender 2014 license number.  I am locked out of my own QB’s.


QuickBooks Team

Re: Locked out of Quickbooks

Let's get you back into accessing your QuickBooks file again, Prkbsmith.


To log in as Admin, just right-click the QuickBooks icon on your computer and select Run as Administrator. When the program opens up, select your company and enter Admin as the username. Now, if you didn't set a password, you can leave the Password field blank and click OK to log in to your company file.


If you're prompted to enter a password and you don't know what to type in, you can follow the steps given by my colleague @FritzF above. The steps will help you reset the password so you can access your file. Passwords are required in QuickBooks especially if you have sensitive information such as credit card numbers. You can learn more about it here: Password security for QuickBooks Desktop.


On the other hand, you can use the License Look Up tool to search for the license number of your QuickBooks 2014. Just enter your business phone number that is linked to your Intuit Account to begin the search. Once the tool finds the details, you'll receive an email on your primary email address. 


Please keep me posted. I'll be right here if you need more help.

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