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Incausa - Brooklyn NY
Level 2

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Hello Glinette

 

thank you for pitching into the conversation here.

 

could you confirm that Quickbooks Online will not have any of the features we have been asking about?

 

specifically: inventory control, purchase orders, client roster with B2B website…

 

it’s important for us all here to understand if Quickbooks Online will have the features we rely on to run our business.

 

we are not worried about accounting and bookkeeping this thread is specifically about Quickbook Commerce, and the sunsetting of all these e-commerce features that we use to run our business. 

please help us 🥹

 

 

GlinetteC
Moderator

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

You're very much welcome, Incausa.

 

QuickBooks Online has basic inventory and purchase order features. Inventory functionality is only available for QuickBooks Online Plus and Advanced.

 

I'm sharing these articles to learn more about these two features:

 

 

Consider looking for a third-party application as an alternative that can integrate with QuickBooks if the option does not meet all your inventory needs. You can find advice on which app to use by going to the Apps menu in your QBO account and searching for one that meets your business demands. 

 

Keep me posted if you have other questions. I'm pleased to address them.

Incausa - Brooklyn NY
Level 2

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Hello again Glinette.

 

thank you for the reply, we are getting close to a full answer to our questions.

 

So I understand now online has some po features and that the “plus” version has some extra inventory features.

 

Final Question, please answer:

 

What about the B2B portal connected to the inventory.

 

Please clarify if there are any plans to offer the B2B portal inside Quickbooks Online or Plus.

 

Glinette, do you understand how we were all using QuickBooks Commerce? (Please do not forget to answer about the B2B Feature)

AileneA
QuickBooks Team

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Hello, Incausa. 

 

The option to add the B2B portal to the inventory is currently unavailable. You may want to look for a 3rd party app to connect your b2b portal to the inventory. In the meantime, I recommend sending Feedback to our engineers. This way, they can review your suggestion and may consider it for future updates.   

 

  1. Access your QuickBooks Online company.
  2. In the upper-right corner, click the Gear icon.
  3. Under the Profile column, select Feedback.
  4. Enter a brief description of your product suggestion, and then click Next.
  5. Type your email address.
  6. Once done, click Send Message.   

 

You'll want to track your suggestion through this website. You can also take this article for more details about inventory management: Add inventory products in QuickBooks Online.

 

Please let me know if you have additional questions. I'm always here to help. Stay safe and well!

alexanderp
Level 1

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

I can't even explain my frustration with this situation.  I was actually transitioning from another inventory program into Commerce.  I had to create a new Quickbooks Online account and transition into Quickbooks Commerce.  I lost a LOT of money in the transition trying to get everything right.  The only reason I was ok with the losses was because this was a long term investment where I would not need to change inventory and e-commerce management programs again and would have long term support through Quickbooks.  We should at the very least be refunded for all expenses regarding Quickbooks Commerce.

ReymondO
QuickBooks Team

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Thanks for bringing this up on the QuickBooks Community page, @alexanderp.

 

I'd love to help you in processing the refund, but the ability to pull up your billing details is done by our Customer Care Team. This way, we'll be able to protect your personal information. That said, I recommend contacting our representative to send a request. Here's how:

 

  1. Click Help on the top right corner of the screen.
  2. Go to the Search tab, then click the Contact Us button.
  3. Enter a brief description of your concern in the description box.
  4. Proceed with Continue, then select your preferred way to connect.

KlentB_0-1676517922094.png

For more details about our support availability, refer to this article: Contact Support

 

In the meantime, I'd suggest visiting our Community Help website. This website shares helpful articles to read on different topics about QuickBooks. Just select a subject from the Topics drop-down menu.

 

Thanks for coming to the Community. I look forward to hearing from you again.

Ben C Book
Level 1

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

This still doesn't completely answer the question I and many others on this thread have about what will and will not be available come August. We did an incredibly expensive transition out of the "stand alone" Commerce already to a bundled Quickbooks purchase just this past May. We need B2B functionality out of Commerce with Sales Orders and inventory management. Will these features be taken away? When we have a bundled Quickbooks and Commerce purchase, is this what you mean by the phase out of the stand alone product? Because the stand alone product was already phased out!

Intuit needs to provide clear information what is actually going on here and if they are completely shutting it down they need to provide more time for all these businesses to find other software solutions. This is God-awful business practice.

Bryan_M
QuickBooks Team

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

I understand that this has been a challenge for you, Ben. And I appreciate your patience in this matter.

 

To help you clear things out. The standalone QuickBooks Commerce inventory management product is discontinued and won't be available for use after August 31, 2023.

 

The discontinuation of this as a standalone is a strategic decision to focus on building e-commerce capabilities directly within QuickBooks Online. 

 

I also see where you're coming from since you've purchased this bundled with QuickBooks Online. And the B2B functionality is valuable for your inventory management.

 

For this reason, we provide e-commerce accounting features inside QuickBooks Online, which includes the ability to automatically bring in your payouts from your connected online sales channels (Amazon, Shopify, and eBay Connectors). These connectors are not being phased out.

 

You may click this link to learn more about QuickBooks Online's new bundle: QuickBooks Online New free guided setup.

 

If you have more questions about managing your QuickBooks Online subscription, don't hesitate to reply to this thread. I'll be willing to lend a hand. Keep safe.

Fiat Lux - ASIA
Level 15

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Several of our clients are exploring a 3rd party inventory management app with B2B features to replace QB Commerce and integrate it with QBO. The plans are $67/month for 3 users and $125/month for 8 users. I believe this app is one of the cheapest options available in the market. They also offer data migration services from QB Commerce starting at $40.

Incausa - Brooklyn NY
Level 2

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

What is the app? And does it offer Purchase Orders as well?

arnaud-gabaudan
Level 2

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

I am sure there are a few Apps that can be great alternatives to QuickBooks Commerce. It would be great if QuickBooks provided a list of options. Every business works differently and one App can be great for a company and not as good for another.

I can only reply for Erplain, we do provide Purchase orders, Sales orders, Shipping orders, multiple stock locations, custom price levels, and B2B Store (B2B ecommerce) among other features. Our pricing is very competitive.

Incausa - Brooklyn NY
Level 2

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Hello again Arnaud, 

 

thank you for the follow up and please you are super right to be here offering alternatives for everyone loosing their backbone wholesale ecom systems since Quickbooks is killing the product we have all been using for nearly a decade .

 

Arnaud, I was already looking into Erplain but I just cannot find the B2B store feature, can you link it on your reply, I only see a B2C POS feature on the descriptions.

 

PS: I am hoping that quickbooks can give us more time to transition out of “Tradegecko” “again” 

Incausa - Brooklyn NY
Level 2

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Bryan,

 

Will Quickbooks Online have a B2B Webstore at all at any point?

And are you guys considering giving us more time for this transition?

 

Our whole business backbone depends on this product…  we are so upset, we had been with TradeGecko since their very beginning!

Fiat Lux - ASIA
Level 15

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

@Incausa - Brooklyn NY 

Click on my profile name and you will find our website address to send an email to. We will introduce you to the app developer later.

 

Smart Purchase Order Management Software
Plan your purchases efficiently by procuring only according to your needs
Save time with one-click purchase orders
Compare price from multiple suppliers

 

Create & Send Purchase Orders
Create quotations, purchase orders and invoices with the click of a button
Access cost prices, product codes & other supplier information easily
Email the Purchase Order to your supplier or print it out for future purposes
Clone Purchase Order for quick creation, import & export them in bulk
Convert Purchase Orders into supplier invoices automatically

 

Purchase Order Tracking
Manage Purchase Orders as Drafts, Active or Received
Keep track of orders that haven’t been delivered, or partially received
Automatically update inventory levels to ensure data accuracy
Create receipts from your Purchase order after receiving inventory

 

Automate your Purchase Process
Take smart purchasing decisions by setting minimum reorder level for each product
Automate your purchases with easily configurable reorder point and restock levels
Get low stock alerts for your inventory directly via email or SMS to avoid low or over stock
Purchase efficiently by forecasting upcoming needs using backorders and past sales data
Scan the barcode of the product you want to restock to add them to your purchase order

 

Manage Multiple Suppliers
Maintain a database of supplier details including their contact, email ID, address, bank details, payment terms etc
Import and export multiple suppliers’ details in one go
Compare the quotation from multiple suppliers simultaneously
Assign default suppliers for each specific product or category

 

Follow Up & Track
Receive items in multiple stock units (Packs) and sell as single units
Update inventory to reflect only the number of individual items you’ve received
Track your pending purchases against every SKU and each supplier
Get actionable insights using automated reports on transactions, products & suppliers

 

Receive Items via Barcode Scanners
While creating a Purchase order we can add products using barcode scanning
We can also print barcodes of the products which we have added to the Purchase Order
We can scan each item as we receive them and add them under the Purchase Received

 

Real-Time Information
Get actionable insights using automated reports
Push real-time quantities to your eCommerce and QuickBooks
Calculate the lead time of each Supplier
Calculate landed costs together or cost per item

 

Purchase Reports
Products Purchase Report reveals what quantity of the product was bought in a particular period of time
Supplier Transactions Report tells you about all the transactions related to that particular supplier
You can also track supplier payment with the outgoing payments to the Supplier Report

 

arnaud-gabaudan
Level 2

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

We are about to release a new version of our Website... The B2B Store will be easier to find. Here is the link.

 

Let me know if you have any other questions.

 

Happy to help!  

brickford5
Level 1

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Shame on Quickbooks. I spent too much money switching to Tradegecko to Commerce to Quickbook Commerce and now leaving us completely high and dry with no solution and thousands in costs over the last couple years.

arnaud-gabaudan
Level 2

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

We updated our listing on the QuickBooks Apps store to ensure it shows the B2B Store. The short video is also new.

 

Let me know if you have any questions.

 

Happy to help!

uscon
Level 1

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Has anyone found a new software solution to use to replace the features in Commerce?  If so, please help!  Thank you.

Fiat Lux - ASIA
Level 15

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

@uscon 

Send me a private message and we can introduce you to one recommended app to integrate with QBO and migrate data from QB Commerce.

arnaud-gabaudan
Level 2

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Did you check erplain? What specific features are you looking for?
Please contact us if you have any questions! 

 

sv16
Level 2

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Data Exporter Tool is not where online it says it supposed to be.  When I'm in Commerce I click on the Gear Icon (Settings) and guess what no Data Exporter option.  And customer service tells me that the people in that department are gone for the day.  You're discontinuing a product and are not even providing extended business hours.

 

Follow these steps to access the tool:

  1. Sign in to your QuickBooks Commerce account. 
  2. Select the gear icon to open the Settings.
  3. Select Data Exporter.
  4. Select Export Account Data.
  5. You will then get a pop-up message that says the export has started in the background. Refresh the page to see the status of the export.
  6. Once the status is updated to Complete, select the export row (s) to see a list of the download links. 
  7. Links to download the exported data expire after 7 days of generating the export. You can still generate a new export to get fresh links.
sv16
Level 2

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

Here's what on May 5, 2023 it looks like clicking the Gear Icon are the options I have.  As you can see no Data Exporter.

 

PeakAdvisers
Level 3

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

This is exactly what I have been told via the QSP channel

jcrnic
Level 1

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

We are testing Zoho Inventory. Anyone else?

 

I like the UI and that zoho has several other apps - hopefully they all work very nicely together. 

 

Im finding the Composite Items (bundles/kits in TG) are handled different. Zoho wants you to designate material qtys to finished products, as if you made them and put them on the shelf ready to sell. This is good and bad I think...

 

I've talked to Zoho and their inventory client base is small. Maybe if enough of us started using it, we could make it great?

Fiat Lux - ASIA
Level 15

If I have a Quickbooks Online subscription with Commerce is this feature (Commerce) going to be available after August 31, 2023 in Quickbooks Oniine?

@jcrnic 

Zoho is a good option to consider for a retailer/wholesaler.

https://go.zoho.com/H3R

 

But if you are running a manufacturing company/workshop, I would recommend another app.

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