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kedaniels
Level 3

QuickBooks 2024

My client was having issues with his QB 2023 and when he called for support the only option they gave him was an upgrade to 2024 (these are desktop). Not sure why he didn't ask our firm for help... however now he's stuck with QB 2024 Desktop.  We are currently using 2023 in house at our accounting office. I went onto our Camps.intuit.com account to download and install QB 2024 so I can look at the backup copy the client sent me. Normally all the QB versions are listed for download. I do not see QB 2024.  However I do see "PAP Enterprise Software Bundle" . I assume that this is the link I need to use to get QB 2024?? I follow the steps and when I get to the Download options, I see no option for 2024. Any thoughts on how I get 2024 Accountant? I need to be able to assist our clients when they are forced to upgrade and to look at their files at tax time.

28 Comments 28
Nicole_N
QuickBooks Team

QuickBooks 2024

I can see the importance of being able to assist your clients and access their files at tax time, @kedaniels. I truly appreciate your efforts in finding a solution to download the QuickBooks Accountant 2024 version. Don't worry, I'm here to ensure you can install it successfully.

 

You can visit our website to download the latest QuickBooks Accountant 2024. From there, click the Download dropdown to select your version. See the screenshot below for your visual guide.

 

 

 

Moreover, you can always browse for some helpful articles to help you in completing your tasks when using QuickBooks. 

 

Please come back and let me know how the installation works on your end. I'm always around here should you have further concerns. Wishing you continued success!

katiebraemer
Level 1

QuickBooks 2024

Where do I find the product number for Enterprise Accountant 2024?  We have active licenses and received an email that 2024 was available for download, but it is not showing up in our CAMPS account.  When I download directly from the Intuit website, I don't see the product number listed anywhere, and I can't install without it.

katiebraemer
Level 1

QuickBooks 2024

I just found it!  If you select "PAP Enterprise Software Bundle" then on the lower half of the screen, there is a section titled "Included in this plan."  If you select "Show More" you should see an option for Enterprise.  Clicking this link will take you to your download page and list your license/product number.  Intuit is really not making it easy for us to keep using the desktop software!

AileneA
QuickBooks Team

QuickBooks 2024

uniHello, katiebraemer.

 

I'm glad to hear that you were able to locate the product number that you were looking for. It's always a relief to find the information we need.  

 

As for the interface of our software, I want to assure you that we take customer feedback seriously and are committed to continuously improving our product. We understand that a user-friendly interface is crucial for our customers, and we are constantly working to make it even more intuitive and accessible.

 

To help you get started with QuickBooks Desktop, you can keep these articles handy for future purposes.

 

Thank you for choosing QuickBooks, and please do not hesitate to reach out if you require any further assistance working with your account in QuickBooks. Have a great day!

Johnnene
Level 1

QuickBooks 2024

I'm having the same problem.  I can not download 2024.  I have gone to the ProAdvisor page, selected down load and I have nothing to select for QB 2024.  I have used the QuickBooks Help page for this issue and I tried to use CAMPs, but it circles me right back to the same page I was at originally.    It takes me in circles.  I do not get the screen that you have shown as an example.  I need assistance but none of the support centers have been able to help me.  How do I get it to download when the "download" selection is not blue.

Rasa-LilaM
QuickBooks Team

QuickBooks 2024

Thank you for following up on this thread, Johnnene.

 

I greatly appreciate all of your time and effort in downloading QuickBooks Desktop (QBDT) 2024. Let me connect you to the team that can help you launch the new desktop program.

 

Before you install QBDT, your computer has to meet the system requirements. This way, it's compatible with your setup and ensures the best desktop experience.

 

For detailed information about the supported hardware, software, and operating system, see this article: QuickBooks Desktop 2024.

 

If your device meets the specifications stated in the guide, I recommend contacting our Technical Support Team to help you launch QBDT.  Follow these steps to obtain the support details:

 

  1. Open your QuickBooks and head to the Help menu at the top to select QuickBooks Desktop Help.
  2. This action will take you to the Have a question? window.
  3. Choose Contact Us and give a brief description of your issue.
  4. Click the Continue button and log in to your Intuit account. If you don't have an account, make sure to Create a new account.
  5. From there, select Continue and then Continue with my account.
  6. We'll email you a single-use code and then input the number.
    If you have more than one account, select the one you want to use and Continue.
  7. Choose to chat with us or Have us call you.

To get acclimated about the latest features available in the program and how each one can enhance your working experience, check the following link: What’s new in QuickBooks Desktop 2024.

 

For steps to troubleshoot installation errors and specific tools to use in order to fix them, you can go over the following links:

 

 

@Johnnene, don't hesitate to visit the Community again if you have additional questions about the installation process or other QuickBooks concerns. I'm here to provide further assistance. Have a good one. 

winterbreezecpa
Level 2

QuickBooks 2024

Wondering.. is the only 2024 accountant's version now the enterprise version?  Did Intuit get right of the premier accountant's version?

winterbreezecpa
Level 2

QuickBooks 2024

Did intuit get rid of the Premier version of Accountant for 2024?  Does this mean the only 2024 accountant's version is now an enterprise version???

JuliaMikkaelaQ
QuickBooks Team

QuickBooks 2024

Thanks for bringing this to the Community space, @winterbreezecpa. I understand the importance of knowing more about the QuickBooks Premier 2024 version for Accountants to manage your business accurately. Let me route you to the right team to help you further. 

 

Since you want to know about the Premier version available, I recommend contacting our Sales Team to provide the correct information regarding your concern. They can also guide you on the latest releases and updates about the product and help you launch the program if necessary.   

 

Furthermore, learn more about the new features in QuickBooks Desktop 2024

 

Please feel free to send us a reply if you have concerns about managing your QuickBooks Desktop account or other related inquiries. We'll be here to provide you with the support that you need. Have a great day ahead!

4Gal
Level 11

QuickBooks 2024

@winterbreezecpa 

You have to call Sales team or through selected partners to purchase it (tax exempt, no credit card required).

winterbreezecpa
Level 2

QuickBooks 2024

I should not have to call the sales department to simply get an answer as to whether Intuit has discontinued the PREMIER VERSION OF ACCOUNTANT'S DESKTOP.  

 

Yes or No????

 

 

 

Fiat Lux - ASIA
Level 15

QuickBooks 2024

@winterbreezecpa 

Yes or No?

No. But you can't purchase it online as mentioned by 4Gal 

Call Sales team or through a selected partner (tax exempt, no credit card required).

https://quickbooks.intuit.com/accountants/products-solutions/accounting/desktop/#pricing/proadvisor-...

 

Lisa galvin
Level 4

QuickBooks 2024

Same download issue - we have renewed our PAP subscription which has always included (and we have already paid for) 2024 Premier version, not enterprise, where do I find this?

 

This is really not very accountant professional friendly - I don't really have time at year end to search for software links that I have already purchsed.

jeanbiverly_
QuickBooks Team

QuickBooks 2024

I'm here to assist you with your QuickBooks (QB) download issue, Lisa.

 

To get started with your download, you can visit the Downloads & Updates page to obtain the download link for your version of QB.

 

ProAdvisors can log into the QB ProAdvisor Center to download their software, while Accountants can log into CAMPS to download their software.

 

To download your installation file, follow these steps:

 

1. From the Downloads & Updates page, choose your country, product, and version.

2. Click on the Download button.

 

If you already have QuickBooks Desktop (QBDT) and want to upgrade your product to a newer version, you can check out the Upgrade to a New Desktop version article.

 

Once you have downloaded QBDT, follow these steps to install it:

 

1. If this is your first time, set up a multi-user network and install QuickBooks Database Server Manager before proceeding with the installation.

2. Ensure that your computer meets the system requirements, and have your product and license number handy.

3. Open the QuickBooks.exe file.

4. Follow the on-screen instructions, accept the software license agreement, and then select "Next".

5. Enter your product and license numbers, and then hit "Next".

 

You have two options when installing QB: you can either choose the express install or custom and network install.

 

Express Install:

 

We recommend this option if you are a first-time user, reinstalling QB, or using QB on one computer (not as part of a network of computers).

 

1. Select "Express" and then "Next".

2. Click "Install".

3. When the installation completes, hit "Open QuickBooks".

 

Custom and Network Install:

 

We recommend this option if you install QB somewhere other than the default location (such as on a server), host your company files on a server, or have a multi-user network.

 

For more information on this option, refer to the "Custom and Network install" section of this article: Install QuickBooks Desktop.

 

After installing, QB will prompt you to activate it. You can follow this article to learn how: Activate QuickBooks Desktop for Windows.

 

Just in case you encounter any issues when entering your product and license numbers and activation code, refer to this article to know how to fix it: Fix activation, license, and product numbers issues.

 

You're free to hit us up if you need further assistance downloading QBDT. We've got your back.

JulieEnglish
Level 1

QuickBooks 2024

So much time wasted on this!  Here is the way to find 2024 items in camps:

  1. Under Products and Services: click on "Show more product and details"
  2. In Search: type PAP
  3. In search results, click on "details" of the most recent PAP purchase
  4. Under Included in this Plan, click "show more"
  5. Click on the relevant software (in this case Intuit QuickBooks Desktop Accountant Plus Subscription Current Version)  It will show the download link, license and product key
Misty S
Level 1

QuickBooks 2024

The link you provided to download QuickBooks 2024 is ONLY for Enterprise version.  I need the link to download QuickBooks Accountant Desktop 2024.  I received the email saying "Your QuickBooks Accountant Desktop 2024 upgrade is now available" but QuickBooks Accountant Desktop 2024 is NOT in my portal.  The website is taking me in circles - never to an option to download QuickBooks Accountant Desktop 2024.

jenop2
QuickBooks Team

QuickBooks 2024

Thanks for reaching out to us, Misty S. I understand you're having some challenges when downloading QuickBooks. I'm here to provide some guidance.

 

Here's the link to download QuickBooks Accountant 2024.: https://downloads.quickbooks.com/app/qbdt/products?productName=QuickBooks%20Desktop%20Accountant&edi...

 

Regarding it not showing up in your CAMPS portal, it's likely that the 2024 version is associated with a different account. That would explain why you can't see it there.

 

To get this resolved and transfer it to the correct account, please contact our phone support team for assistance. Here's an article with instructions on how to contact them: Contact QuickBooks Desktop Support.

 

I'm also sharing these additional resources about managing QuickBooks licenses and subscription details: 

 

 

Let me know if you have other questions or concerns as you start using the latest version of QuickBooks, Misty S. The Community is open all the time to make sure everything is sorted out.

artcpa
Level 1

QuickBooks 2024

Thank you for posting this.

jenop2
QuickBooks Team

QuickBooks 2024

I'm so glad we were able to help you successfully install QuickBooks, artcpa!

 

It's very rewarding to know we assisted you in getting up and running smoothly.

 

Please don't hesitate to visit us again if you need anything else at all - whether it's troubleshooting an issue, inquiries about features, or general QuickBooks guidance.

 

This Community is always here to provide support.

BobbieAustin
Level 2

QuickBooks 2024

I fear installing and updating my 2023 QB Desktop Accountant to 2024 version as I worry it will require me to update all my customer files  but I share a cloud storage file with a client that is still using Desktop 2023 and I don't want to force him into upgrading prior to his purchase deadline.  Can you confirm if Accountants can still open and operate multiple years of the Desktop software without requiring all "company files" installed to be upgraded?

JoesemM
Moderator

QuickBooks 2024

Hi, Bobbie. To help you continue with your task, allow me to explain or provide clarification about working with your company file in QuickBooks.

 

Yes. In QuickBooks Desktop (QB Desktop), accountants can typically open and operate multiple years of the Desktop software without requiring all company files to be upgraded. However, it's essential to note that compatibility between different versions may have some limitations, and certain features or improvements in the newer version may not be available when opening older company files.

 

Also, you can still work on the Accountant's Copy as long as the gap between the versions is no more than one year. On the other hand, since you're exchanging a cloud storage file with your client, you can let them know if you intend to upgrade to the 2024 edition. Then, inform them that they can continue to use their existing version without being forced to upgrade immediately. You can visit our website to download the latest QuickBooks Accountant 2024.

 

Additionally, I'll be sharing these links that to learn the latest features available in the program and how to resolve unexpected errors with your Accountant's Copy:

 

 

Feel free to comment if you have any more questions about your company's and accountant's files. I would be happy to help you.

4Gal
Level 11

QuickBooks 2024

@BobbieAustin 

Don't remove your QBD 2023. You can run QBD 2023 and 2024 on the same machine at the same time.

5173892
Level 1

QuickBooks 2024

Need to update from 2021 version of quickbooks to 2424 and i have already paid for it

 

Archie_B
QuickBooks Team

QuickBooks 2024

Thank you for joining this Community thread, 5173892.

 

You can upgrade QuickBooks Desktop (QBDT) 2021 to 2024 without installing additional versions. In your case, since you have already purchased your QBDT 2024, you just need to prepare the license number, which is required for this procedure.

 

You can refer to the  steps provided by my colleague @DivinaMercy_N above in upgrading your version

 

Feel free to read this article for more details about the process: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise. 

 

Make sure to update your company file as the next step after updating the software.

 

Let me know if you still have follow-up questions or other concerns about QuickBooks Desktop. I'd be glad to help you. 

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