Clear Pending Payroll

Thank you - that solved the problem.

I have one employee that was paid incorrect. the payroll is pending under the processing started.  need help need a phone call 

Welcome to the Community, Towmater123.
 

Paychecks and direct deposit payments can be cancelled after they're submitted. Deleting a paycheck removes the transaction from your payroll. You can do this if it hasn't been processed yet.
 

Here's how:

1. In the top menu bar, go to Banking, then Use Register.
2. Find and open your employee's check.
3. Click Delete.
4. Press OK.

If it can't be deleted, you'll want to void it. However, depending on your processing time, the debit from your bank for taxes and direct deposit might not be stopped.
 

In the event your deadline to cancel has passed, this worker will receive their funds in the associated bank account. You can void their payment and collect your money back from the employee. Additionally, you may qualify to submit a request for direct deposit reversal.
 

As for getting in touch with our Customer Care Team, you'll be able to contact them while you're signed in.
 

Here's how:

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
2. Click Contact Us.
   
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field.
   
4. Hit Continue.
   
5. You'll be provided with a few support options. Select We’ll contact you for callbacks or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.

Please feel more than welcome in sending a reply if there's any questions. Enjoy the rest of your day!

I ran my payroll on Friday.  Today, Monday it was still showing as pending.  I did have an employee in yellow and I did right click and did the revert paycheck.  Now it is showing that my payroll is past due.  How do I get rid of this?  The payroll was done. 

Hi there, rinerdg.

Thank you for coming back to the QuickBooks Community. I'll be sharing details on how running payroll works in QuickBooks Desktop. Then, ensure you'll be able to sort the payroll past due issue.

With payroll, you can pay employees on time by submitting your payroll on the right day. Then, lead times or sometimes called funding times, and payroll submission dates are something important that needs to understand when running payroll. With this, direct Deposit services have a 2 business day lead time, and keep in mind that Intuit won’t process your payroll on weekends or on state or federal holidays.

For further details, you can open this article: When do I need to submit payroll to pay employees on time?.

You'll always have the option to use pay schedules to run payroll and pay your employees or group your employees according to their pay schedule. This helps you manage your payroll and make processing more efficient. With this, once payroll shows as past due, I recommend editing the schedule for the next pay date. 

Here's how:

1. Go to the Employees menu and select Payroll Center
2. Select the payroll schedule you want to update under the Create Paychecks table.
3. From the Payroll Schedules dropdown menu, choose Edit Schedule.
4. Make the necessary updates in the Edit Payroll Schedule window. Note: Select Yes to update the payroll schedule for all the employees assigned to it.
5. Click OK.

Then, next time you go to the Transactions tab in the Employee Center and select Paychecks, you'll see the new Payroll Periods according to the new Pay Schedule. QuickBooks will adjust your employees' compensation and taxes to calculate for the new payroll period.

Additionally, you'll have to ensure that QuickBooks Desktop is updated to the latest release to keep your software up-to-date so you always have the latest features and fixes. Then, get the newest payroll tax table in QuickBooks Desktop Payroll to stay compliant with paycheck calculations.

Lastly, you may refer to this article to view details on how you can process a late payroll or send backdated paychecks: Process a late payroll (backdate paychecks).

I'll be around if you still have questions or concerns about the running payroll. Just drop them in the reply section below and I'll be happy to answer them for you.

I am experiencing the same thing as mentioned prior.  The payroll status is "pending", no employees are highlighted or yellow, and the QB payroll services report shows funds are to be withdrawn on the appropriate date.

Thanks.

Your trust in our payroll system is essential to us, and it's important that all payments are processed correctly and on time.

A pending payroll status indicates that your payroll is being processed and set to be withdrawn on the specified date. It occurs for various reasons, including the time it takes for processing and the verification process.