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stormteam911
Level 1

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

21 Comments 21
Catherine_B
QuickBooks Team

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

I can help you get your validation code, 

 

You can check your CAMPs (Customer Account Maintenance Portal) if you have the validation code registered to it. Here's how: 

 

  1. Log in to CAMPs using the credentials connected to your product. 
  2. Select your QB Enterprise version under Products & Services
  3. Choose Details, and look for the validation code. 

If you're unable to find it, you can contact our QuickBooks Desktop Support team to get your validation code. Here's how: 

 

  1. Open QuickBooks Desktop, click the Help menu. 
  2. Choose QuickBooks Desktop Help.
  3. Click the Contact us link at the bottom of the new window.
  4. Select Install as the topic.
  5. Scroll down and choose how you want to contact us. 

You can check out our support hours and types for more details. 

 

Feel free to read through these references:

 

The Community is always ready to help. If you need anything else feel free to mention me in your reply. You take care!

Fiat Lux - ASIA
Level 15

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks


@Catherine_B wrote:

You can check your CAMPs (Customer Account Maintenance Portal) if you have the validation code registered to it. Here's how: 

 

  1. Log in to CAMPs using the credentials connected to your product. 
  2. Select your QB Enterprise version under Products & Services
  3. Choose Details, and look for the validation code. 

@Catherine_B 

When we clicked Details, we didn't see any validation code but the form to update our credit card credential. Afaik, yet we are only get the Validation Code from Support.

 

@stormteam911 

If you are unable to login to CAMPS and find your license info in there, Support won't recognize your license. You don't have any choice but purchasing a new license.

anotherangrycustomer
Level 1

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

None of those options are working since apparently you have suspended my account for some unknown  reason

Your robot cannot find me based on my email or my phone number

 

when i log into the account I get no response from customer support  just a run around back to the idiot robot  who hangs up on me

 

When I ask for help in my old QB  I get a call from intuit and when I answers  it says  Thank you...Goodbyed

anotherangrycustomer
Level 1

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

There is no validation code there

 

AlexV
QuickBooks Team

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

Hello there!

 

I understand that you need the validation code. Let me assist you!

 

We need to confirm and verify your info so we can provide you the correct validation code. Since you're unable to sign in to CAMPs, it's best to reach out to our Support Team. I know you already tried to contact them but they are the ones who have the tools needed to get the validation code.

  1. Go to the Help menu, then select QuickBooks Desktop Help.
  2. Select Contact Us.
  3. Enter "Validation Code", select Let's talk and then choose a way to connect.

 

Also, please note their support hours:

  • Pro, Premier, Plus: M-F 6 AM to 6 PM

  • Enterprise: Any time, any day

 

I've added some links you can check. These will explain more how to install the software and fix related issues:

 

Leave a comment again here if you need anything else. Take care!

Fiat Lux - ASIA
Level 15

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks


@anotherangrycustomer wrote:

There is no validation code there

 


@anotherangrycustomer 

Login to your CAMPS and you will find the installation code and product code. Then you have to contact Support to ask the validation code.

john-pero
Community Champion

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

How old? 2017 or older? You cannot reinstall from a disk as there are no longer updates to the newest version.

 

BTW, your codes are within the old program on the old computer. Open QBDT, Help>About and you will see license and product code

Maaco
Level 1

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

I need a Validation code for Registering my QB

Fiat Lux - ASIA
Level 15

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

@Maaco 

Chat Support and ask for the validation code.

CP37
Level 1

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

Need validation code to move QB to new computer

MariaSoledadG
QuickBooks Team

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

Let's make sure to secure the validation code to move QuickBooks to the new computer, CP37,

 

Validation codes are used to activate the QuickBooks Desktop product. Normally, we send out registration details through email. You'll want to reach out to our support team so you'll be able to get the specific code. They can also pull up your account in a secure environment. Once done, you'll be able to successfully move QuickBooks to the new computer

 

In addition, to know more information on where you can manage your accounts, products, contacts, billing, and user ID access, please go through this article: Change, Manage or Update Your Intuit Account With CAMPs

 

Fill me in if there's anything else that you need help with. I'll be right here to assist you further. 

CJR6
Level 1

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

The QB help menu does not help. I send a message but never get a response. I still need a validation code to get my QB registered on a new computer I installed

Candice C
QuickBooks Team

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

Hey there, @CJR6

 

Thanks for joining in on this thread. Allow me to point you in the right direction. 

 

Yes, contacting support would be the best route to get the validation code. I see you've already tried to get in touch with them by chat/message, but I suggest using the Get a callback option within the "Help" menu. Here's the steps: 

 

  1. Go to the Help menu. 
  2. Hit the QuickBooks Desktop Help option. 
  3. Press the Contact Us hyperlink. 
  4. Give a brief description and tap Let's talk
  5. Scroll down and choose to Get a callback

 

It that easy!

 

Let me know how it goes. I want to ensure that you're taken care of. Bye for now! 

btks
Level 5

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

@john-pero 

https://qtools.com/qbupdates.htm has update files back to 2005.

Bessiebean1
Level 1

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

I have called twice and cannot get a validation code

Fiat Lux - ASIA
Level 15

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

@Bessiebean1 

Which QBD year version do you have?

Hayat1
Level 1

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

Hi

Fiat Lux - ASIA
Level 15

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

@Hayat1 

Hi. Any specific concern?

MirriamM
Moderator

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

Hi there, Hayat1.

 

For me to provide the best resolution for you, can you please provide additional information about the assistance you need? 

 

In the meantime, I want you to get the most out of QuickBooks for your business. You can check some articles that are designed to help you get acclimated to the software. They can be accessed at the following link: Get Started with QuickBooks.

 

If there's anything else I can do for you, let me know by commenting below. I'd be happy to further assist you. Have a great day.

Shanna Maharaj
Level 1

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

I have a screen shot of my registration and Intuit says I have no prodcuts

 

[removed attachment]

GebelAlainaM
QuickBooks Team

i need a validation code for my old qb i installed on a different computer. im just going around in circles. thanks

Thanks for raising your concern here in the Community, Shanna and I appreciate your effort in sharing a screenshot. I'll share the information below to help you with your situation.

 

You can check here on our CAMPS website to verify if you don't have a product. Once confirmed, please get in touch with our Technical Support Team. They have the tools to securely look into your account and guide you through the resolution process. Please see this article for more details on how to reach them: Contact QuickBooks Desktop Support.

 

I've also added this article to guide your further about managing your QuickBooks Desktop: Get Started with QuickBooks.

 

Ping me a reply if you have further concerns with QuickBooks. I'll be around. Take care!

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