I have installed quickbooks desktop on a new computer, it forced me to register on opening it for the first time, I entered all the information with no problem , when I got to the required field to enter my company's email address it would not let me enter anything??

I'm here to help ensure you're able to open QuickBooks Desktop on the new compute, Todd42.

You can start by reviewing the system requirements needed to run the program. I've added these links below to check the operating system, hardware, software, and other requirements for the version of your QuickBooks:

• System requirements for QuickBooks Desktop 2021
• System requirements for QuickBooks Desktop 2020 and Enterprise Solutions 20.0
• System requirements for QuickBooks Desktop 2019 and Enterprise Solutions 19.0.

If you already have all the requirements, you need to make sure QuickBooks Desktop is also updated to its latest release.

After updating QuickBooks, restart your computer. Then, open QuickBooks and enter all the important information.

If you're still unable to enter anything, you need to perform the clean install.

Stay in touch with me if you need more help with QuickBooks. I'll be right here to help you.

i need a validation code for my desktop 

i need a validation code

Hello there, Avery8.

I can see the urgency of getting the validation code to activate your company file. To get this code, you'll need to contact our QuickBooks Care Support. They have the specific tools to generate validation codes to activate your QuickBooks Desktop. Here's how:

1. From the Help menu, click QuickBooks Desktop Help or press F1 on your keyboard.
2. Select Contact us button. 
3. Enter a short description of your concern in the Tell us more about your question box. 
4. Hit Search. Select Start a message.

Another way is to utilize this link to get in touch with them: https://quickbooks.intuit.com/learn-support/en-us/contact. Also, you can check this articles for details about handling your company file:

• Find license information in QuickBooks Desktop.
• Fix license, validation, and registration errors. 

Stay in touch with me if there's anything else you need about QuickBooks Desktop. Take care and have a good one.

I am using Quickbooks for MAC 2019 version. I cannot figure out how to get a validation code. Please help. Frustrated!

Hello @sjpape,

As much as I'd love to offer help and share how you're able to get the validation needed to activate QuickBooks, we've got separate support who can address this in no time.

That said, I'd recommend contacting our Customer Care Support. With their tools, one of our specialists can pull up your account on file and get you a new validation code. To do so:

1. Go to Help.
2. Select QuickBooks Desktop Help.
3. Click Contact Us.
4. Under What can we help you with, select Search something else.
5. On the Tell us more about your question field, enter need a validation code.
6. Click Search.
7. choose a channel where you wish to connect with our specialists.

In addition, here's an article you can read to learn more about when are you able to connect to our support: Contact QuickBooks Products and Services Support.

Lastly, I've also included this reference for a compilation of articles you can use while working with us: Help Articles - QuickBooks Desktop for Mac.

If there's anything else that I can help you with, please let me know by leaving any comments below. I'll be here to lend a hand.

I am trying to activate QuickBooks pro desktop. After paying 199.00 over the phone (after a 3 hour hold ), I never got an activation code. When I try to sign in to my intuit account  and begin a chat with intuit, no chat opens. 

My credit card information is current in my intuit account.

At this point, all my data from my 12 year old company is not accessible. I am desperate and there is no one to help at intuit. I don't know what else to do

I refuse to spend another 3 hours on the phone

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@Katherinefle wrote:

I am trying to activate QuickBooks pro desktop. After paying 199.00 over the phone (after a 3 hour hold ), I never got an activation code.

 

@Katherinefle 

Did you just purchase a one time license of QB Desktop 2021 Pro for 1 user or else?

Let me help you get your validation code and register your QuickBooks Desktop, Katherinefle.

I'll personally share your feedback with our Customer Support Team regarding this one. We'll be able to take action on improving our customer service. We normally send out the registration details through email. With that said, you can check your inbox for the validation code. Alternatively, check out your CAMPS profile by following the steps below: 

1. Go to https://camps.intuit.com/.
2. Choose your version under the Products & Services section.
3. Click Details, then look for the validation code. 

Once you have the validation code, you can already activate QuickBooks Desktop for Windows. You can also get the validation code through our phone agents. They'll securely pull up your product registration details and generate a code for you. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one. Here's how: 

1. Open QuickBooks.
2. From the Help menu, select QuickBooks Desktop Help. 
3. Click the Contact us link.
4. On the new page, select a topic (such as activate or install QuickBooks). 
5. Scroll down and click the Have us call you button. 

After activating QuickBooks, you can start setting up your company file. Visit our Help Articles page for more insights about managing your business in your software.

Feel free to update us after contacting our support or performing the solutions, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. You have a good one. 

Yes, single user, one time purchase

This is the problem I'm having. I'm stuck and can't get anything done because  I need their help and I can't get through to anyone. It's been days dealing with this. This is ridiculous and it SUCKS!!!

Hello, lhcsinc.

The steps shared above were the basic solutions to fix the issue when activating QuickBooks Desktop. Since you've tried the possible solutions above to no avail, it would be best to reach out to our QuickBooks Care Support. I understand that you've already tried contacting us but can't get through to anyone. This time, you reach out to our chat support instead.

They have the tools to conduct a thorough investigation for a complete resolution. 

Here are the steps to contact support:

1. Click Help at the top menu and select QuickBooks Desktop Help.
2. In the Have a Question? window, enter a topic.
3. Click Contact us.
4. Hit the Stat Messaging button.
   

Please take note our operating hours for chat support depend on the version of QuickBooks that you're using. Please see this article for more details: Support hours and types.

Feel free to visit our QuickBooks Help Articles page for more insight s about managing your business in your software.

Keep me posted for additional questions or other concerns. I'd be more than happy to help. Wishing you the best of luck.

@lhcsinc 

Any specific issue? You have to contact Support to get the activation/validation code.

There's no direct phone number to call only through chat.

@lhcsinc 

They don't offer any numbers to call. If you purchased the new license thru a partner/reseller, they may help you to get the validation/activation code. That's what we do to our clients.

NOT TRUE, I HAVE BEEN CALLING THEM FOR THREE DAYS AND CANNOT GET A REACTIVATION. ITS A SCAM TO MAKE YOU BUY THEIR NEW VERSION> I ONLY USE OFFLINE AND FOR CHECKING ITS A HOAX THEY CANT DO IT. EVEN AFTER I WAS TRANSFERRED TO A SUPERVISOR THEY SAID CANT FIND MY ACCOUNT< BUT SHE MISTAKENLY GAVE ME THE REGISTRATION DATE. SHE COULD NOT HAVE HA UNLESS WAS LOOKING AT MY LICENSE NUMBER< WHICH IS SUPPOSEDLY NOT IN THEIR SYSTEM. DO NOT BUY QUICKBOOKS!!!!

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@Kerry38 wrote:

NOT TRUE, I HAVE BEEN CALLING THEM FOR THREE DAYS AND CANNOT GET A REACTIVATION. 

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@Kerry38 

A reactivation? Which QB Desktop year version do you have?

I AGREED, DON'T BUY QUICKBOOKS, THERE CUSTOMER SERVICE SUCKS, BUY PEACHTREE INSTEAD.

I need a validation code for my 2005 QB Pro

License #[removed]

Product # [removed]

My phone at the time was: [removed]

I've installed on new computer but won't register online and the phone number given to call doesn't work.

Please help.

Earle 

[email address removed]

[removed]

I need a validation code for my 2005 QB Pro

License # [removed]

Product #[removed]

My phone at the time was: [removed]

I've installed on new computer but won't register online and the phone number given to call doesn't work.

Please help.

Earle 

[email address removed]

[removed]

I can see the urgency of getting your validation code to activate QuickBooks Desktop (QBDT), @ecarvin. That's why I'm here to guide you on the actions you need to help take care of this matter so you can get back to business in no time.

With QuickBooks discontinuation plan for older versions (i.e., 2005), you're unable to self-register or activate the product you currently have. You'll need to contact our Customer Care (Registration) team. They can provide the validation code you need and guide you with the activation process. Here's how:

1. Go to Help, then select QuickBooks Desktop Help.
2. Select the Contact Us button.
3. Enter a brief description of your concern in the What can we help you with? field and click Continue.
4. Choose a way to connect (Chat or Callback). 

You can also message them outside of the product. To do this, please refer to this article: Contact QuickBooks Desktop support.

Additionally, to further guide you in managing your account and the growth of your business using QBDT, I'd recommend checking out this article: QuickBooks Help Articles. It includes topics about installing, registering, and upgrading QuickBooks, banking, and managing expenses, to name a few.

Let me know in the comments if you have other concerns about QBDT activation. I'm always around to help. Take care, and I wish you continued success, @ecarvin.

@ecarvin 

Your version is too old and I'm not sure they will generate a validation code for versions older than 2010. They don't provide installer files for QBD 2009 or earlier versions on their website.

https://downloads.quickbooks.com/app/qbdt/products

Consider to purchase the one time license for QBD 2020 or 2021 to upgrade your version.

I just purchased the DT Pro 2021 version and downloaded/installed the latest version.  When I opened QB, it asked for activiation.  Click the activation link but only lead me to a web page stating that "Chat is unavailable at this time. We apologize for any inconvenience, please note you can find other contact options at intuit.com/support."  This is Sunday morning (12/11/2022) but isn't QB supposed to make this fully automated?  What is going on!!!