cancel
Showing results for 
Search instead for 
Did you mean: 
imowyardmaintena
Level 1

How do I speak to someone from quickbooks?

 
8 Comments 8
Jovychris_A
Moderator

How do I speak to someone from quickbooks?

Thanks for joining us here in the Community, @imowyardmaintena.

 

I'm here to assist you with any QuickBooks concerns. If you could kindly supply me with more details about what you were undergoing, I'd be delighted to check out and help take care of it.

 

Meanwhile, we've recently updated our customer care experience. To reach our support team, I encourage you to sign in to your QuickBooks Online account from a web browser and follow these steps below:

 

  1. Click the Help icon on the top right.
  2. Go to Search and then select Contact Us.
  3. Enter your product concern and then click Continue.
  4. Choose to Chat or get a Callback. You can also click the articles and thread links that might appear on the Help window.

 

I'm adding this article for complete details about our operating hours: Customer Care Team.

 

Furthermore, here I have a guide that you can visit about some help articles that includes information on how QBO works: Get started with QuickBooks Online.

 

Know that I'm just a few clicks away if there's anything else you need assistance with QuickBooks. I'll ensure you're all set. Have a good one!

adam722
Level 1

How do I speak to someone from quickbooks?

Do you require the assistance of a live person?
Go to the Help section of the menu.

You can type "Chat" into the field in the Assistant window.

Enter your issue, then hit the Let's Talk button.

Start a conversation with a customer service representative.

This method, I use for my project "sugar ants". Best and easy procedure.

Mostafa389
Level 1

How do I speak to someone from quickbooks?

Hello,

 

Im trying to get my W-2

Mark_R
QuickBooks Team

How do I speak to someone from quickbooks?

It's good to see you here in the Community, @Mostafa389.

 

I'd be happy to assist you in getting your W-2 forms.

 

If you're an employer, you can go to the Payroll tax menu and print your W-2 forms from there. Here's how:

 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Click Taxes from the left menu, then select Payroll Tax.
  3. From the Forms section, select Annual Forms.
  4. Select the W-2, Copies A & D (employer) link.
  5. Click View, then Print.

 

I'm adding this article for more guidance: Print your W-2 and W-3 forms.

 

However, if you're an employee, you can log in to your QuickBooks Workforce account and go to the W-2 menu to get a copy. If you haven't set up your account yet, you'll want to coordinate with your employer and ask them to invite you to the QuickBooks Workforce.

 

Just in case you need further details about W-2, you can read this article: Get answers to your W-2 questions.

 

Should you need more assistance getting your W-2 forms, I'm available here to help any time! Wishing you continued success, @Mostafa389.

Aveland57
Level 1

How do I speak to someone from quickbooks?

I HAD AN ACCOUNT WITH YOU FOR TAX DIGITIAL I PAID BY DIRECT DEBIT 

HOWEVER IT WAS STOPPED. I NOW WANT TO RENEW SO THAT AS FROM APRIL 2022

I DO VAT RETURNS

Jen_D
Moderator

How do I speak to someone from quickbooks?

Thanks for sharing your account concern here in the Quickbooks Community, @Aveland57,

 

This might have impacted your workflow, but I want you to know that  we want to make sure you're able to get the support you need from us. This forum is designed to assist customers with general questions about QuickBooks.

 

However, for account related concerns like account management, we need to refer you to our Customer Service Team. They can check what happened to your account and help you reactivate it. To get our support, enter your contact information and connect with our Team by following the steps below in your QuickBooks Online account:

 

  1. Go to the Help menu in QuickBooks, then choose the Search tab.
  2. At the bottom click on Contact us.
  3. Enter the keyword Account Management and Billing in the What can we help you with? box.
  4. On the next screen, scroll down to How would you like to connect with us section.
  5. Choose Chat with us to initiate a discussion with a live agent.
  6. Enter you account contact information then press Get a chat.
  7. When using this option, make sure to enable pop-up windows. The chat box will appear at the bottom right section of your monitor, and an agent will be with you shortly after. See this:

 

I'll be waiting for your reply on how it goes with our customer service. I want to make sure this account issue is resolved and I'm here to help you anytime.

Mobarak
Level 1

How do I speak to someone from quickbooks?

I want to learn bank reconciliation through QuickBooks.

AlcaeusF
Moderator

How do I speak to someone from quickbooks?

Welcome to the Community, @Mobarak.

 

Thank you for choosing QuickBooks as your accounting software for the business. I'd be glad to help you perform bank reconciliation in QuickBooks Online.

 

When you reconcile, you compare your real-life bank or credit card statement with your bank account in QuickBooks. You'll need to make sure everything is accurate and matches each amount.

 

Same with balancing your checkbook, you need to do this review in QuickBooks too. This way, you know your accounts are balanced and accurate. I want to share these links that can guide with performing a reconciliation:

 

 

Additionally, users can correct the opening balance or edit previously reconciled transactions in the chart of accounts. For more information, I've attached an article you use to perform the process: Learn the reconcile workflow in QuickBooks.

 

Please don't hesitate to reach out if you have more questions or if you need more guidance with reconciliation. I'm always available here in the Community space.

Need to get in touch?

Contact us