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I just bought a new MacBook Pro. My Quick Book file will dot transfer to my new computer. When I open it on my new computer I am told I have 13 sessions left to register the trial program. I open quickbooks and it is not my data, it is the trial data. They want my registration number from 2016, and I can't find it.
Hello gquesnelle,
Welcome to the Community. It will be my pleasure to help you transfer the data into the new computer.
When installing QuickBooks Desktop on your new MacBook Pro, you still need to activate the software. Please make sure to enter the same information you provided at the time of the purchase (the information from the QuickBooks installed on your old computer).
I'm adding an article below for more information about the activation (scroll down to QuickBooks Desktop for Mac):
Register or activate QuickBooks Desktop.
If you're unable to register on your own, please give us a call. Our Phone Support Specialists will be able to check your account and verify the information you can use for the activation of QuickBooks Desktop.
Here's how you can reach them:
Please feel free to reach out for any of your QuickBooks needs. I'll keep an eye out for your response.
On the original computer, choose QuickBooks->About QuickBooks menu. In the window that comes up you'l see your license number and product number. Write those down as you need them to register the copy on the new computer.
Also make sure you copy your company file over to the new computer. By default its in the Documents folder. But you can see where it is by typing Help->Product Information. On the bottom of that window will be the path in the file system to your company file. That's the file you want to transfer over to the new computer. Put it in the Documents folder on the new computer.
On the new computer launch QuickBooks. Register it using the license number and product number you got above. You may also need your phone number and zip code. Then choose File->Open, navigate to Documents, and open your company file.
If you've been using the Attachments feature you'll need to transfer over the Attachments folder as well. By default its also in the Documents folder.
Hi
I work from home now full time. We only have Desktop version at the office for QuickBooks. I would like to have the Desktop version on my home computer and be able to pay bills and do payroll. Can I transfer the old QuickBooks from the office computer using the steps as if I bought a new computer? I have the license and product number. I would also transfer the company file over via the Documents folder? Is this correct? Thanks
Jen
Hello, @jayhawkfoot.
I hope all is well. You're correct about transferring the old QuickBooks from the office to your computer at home. You'll need to install QuickBooks Desktop on your home computer, and I'll provide the steps below on how:
Now you can transfer the company file over via the document folder. You can also pay bills and do payroll with ease now that the program is installed on your home computer. You may find this article helpful in the process: Fix QuickBooks Desktop install errors.
Should you have any other questions, I'm only a comment away. Take care!
I purchased a new computer. I need to transfer my software to a new computer. How is that done?
It's great to hear that you're getting a new computer for your business. Let me guide you on how to install QuickBooks, Pdgbob13.
If you're using QuickBooks Desktop for Windows, let's make sure we have the most recent backup copy of the company file. Once done, we can download the software on your new computer.
Here's how:
Then, proceed with the installation process on the program. For the steps and details, check out this article: Installing QuickBooks Desktop.
On the other hand, you can use the Migrator Tool to move QuickBooks Desktop and up to three company files to another computer. This can be done if you’re using a US version of QuickBooks Desktop 2018 or newer as a single user.
To learn more about this one, see Move or reinstall QuickBooks Desktop to another computer article.
Once QuickBooks is installed, you can now restore the backup copy of the company file from the old location to the new one. To help you move your company files to another computer, refer to this article: Move your company files to another computer.
I have a link here that provides you with articles about installing, upgrading, activating, and registering QuickBooks: Install, upgrade, and register.
That should guide you in the right direction. Keep me posted if you need anything else in running your business in QuickBooks. Assistance is just one post away.
I purchases a copy of QB in 2018 and would like to transfer it to my new laptop; however, it does not allow me to do that after I put in my license number and product id. Can anyone tell me why?
Let's troubleshoot the issue so you can open the company file on another laptop, Amirjoon.
The File won't transfer in QuickBooks Desktop can be fixed by downloading the QuickBooks Tool Hub. This tool is designed to automatically diagnose and fix common issues within the software. You can run this tool first to see if it fixes all of the errors, and proceed to the additional solutions if the same thing happens.
Below are the instructions on how to do it:
To make sure the software is properly updated, please restart the computer after running the tool.
You can refer to this article for a complete guide on the process of fixing issues within the software: QuickBooks Desktop won't open, has stopped working, or not responding.
For more detailed steps on how to move your company files to another computer, refer to this article: Move your company files to another computer.
I have a handy article here that helps you about installing, activating, and registering QuickBooks: Install, upgrade, and register.
If the same thing happens, I recommend reaching out to our customer support team. This way, we'll be able to pull up your account in a secure session and help you navigate using one of their tools.
Please click the Reply button below if you have any other issues or concerns, and I'll get back to you right away. Have a wonderful day!
I bought a new computer. How do I transfer my QuickBooks 2017 to my new computer?
Hello, @kirkowens! Hope your week is going great so far. :) I can definitely walk you through the process of moving your QuickBooks Desktop to another computer. All you need is a flash drive or some kind of external device. Here are the steps:
Here's the full article with these steps (and additional info) if you'd like to take a look: Move your company file.
As always, don't hesitate to reach out to us in the Community if you need any help!
Sign into your account on the new computer. The link is below. Youll need the License and product number, I have the 2016 desktop version and read online i was doomed if i bought a new computer. When you sign into your account (the link is below) youre able to download your version straight to your computer.
How do I transfer my Quick books to a new computer?
Hi there, @byron 64.
If you are using a US version of QuickBooks Desktop 2018 or newer, you can use the QuickBooks Migration Tool to move your data to another computer. Let me show how:
First, you need to have your new computer connected to the internet. You also need to use a USB flash drive with enough free space to hold your QuickBooks files.
Additionally, the Migrator Tool will tell you how much free space you need. Most people need between 150 and 250 MB.
Here's how to set up and use the Migrator Tool:
Step 1: On the old computer
Step 2: On the new computer
In case, the migrator doesn’t open after selecting and running the file, you may need to update your version of Windows 10.
Once done, the migrator tool automatically removes your QuickBooks files from your USB flash drive. Your QuickBooks files will still be on your old computer. We strongly recommend you change the name of the file(s) on the old computer to avoid using the wrong file.
You might also need to take a few more steps to get up and running on the new computer. For complete guidance, follow the steps in this article: How to move QuickBooks Desktop to another computer.
Let me know if you need further assistance with this. I'm always around to provide answers and clarifications to your questions. Have a great day ahead and take care.
How do I get QB to recognize me as primary. I have sent in scans of drivers license and secretary of state reports, but no response
Welcome to the Community space, @Matobin3210. I'm here to ensure you get the right help so QuickBooks will recognize you as the new primary admin of your account.
I'd love to get this sorted out for you, but since the Community is a public forum and we do not handle account management questions to protect your data on this public page. Concerns like this require the expertise of the Customer Care Team since they have the tools to pull up your account in a secure environment and update you with the request to be a primary admin.
Here's how to request a call from them:
For more details, see this article: Contact QuickBooks Desktop support. It also contains the support hours to ensure we assist you on time.
Additionally, I'm sharing these articles that you can utilize to help you manage your users in QuickBooks Desktop:
Please don't hesitate to reach out if you have any further questions. I want to make sure you're taken care of. Take good care.
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