Thanks for joining, @Vin6.

I understand the urgency of this matter. But before we venture to troubleshoot your query, I'd like to ask if you receive any error prompt when attempting to access your paystub. This way, I can provide you with the appropriate resolution to your concern.Also, know that you'll need your employer's approval for you to be able to view the pay stubs. That said, you'll want to reach out to our employer so they can invite you to their Workforce account. 

Once you've received and accepted the invitation, here's how you can access your paystubs:

1. If you haven't yet, set up your Workforce account.
2. Sign in to workforce.intuit.com.
3. Select Paychecks.
4. Select the appropriate date range. You can view multiple paychecks up to one year at a time.
5. Do one of the following.

See this article for more information: View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce.

You can also reach out directly to your employer so they can send you a copy of your pay stubs since they're the only one who has access to those. 

But if the issue persists after accepting the invitation from your employer. I recommend reaching out to Work Force Support Team, so they can assign a representative to check your account to determine the root cause of the issue.

@Vin6, know that I'm determined to help you get this sorted out. If you need further assistance with this. Our door is open 24/7, and you are welcome to post here again anytime.

Check stubs

Can terminated employees access their workforce account and their historical information once they leave a company?

Glad to have you here today, @Beckyfair625. I'd be happy to answer your question that you have with employee's historical information. 

Terminated employees typically do not have access to their workforce account or historical information once they leave a company. When an employee is terminated, their access to the workforce account is usually revoked, and they are no longer able to view or retrieve any information related to their employment. This is done to ensure the security and privacy of the company's data and to comply with data protection regulations

Moreover, I’ll be adding these helpful resources you can check that can help you in case you want to send your employees digital copies of the pay stubs and troubleshooting steps you can perform when you encounter issues in printing pay stubs: 

• Email pay stubs from QuickBooks Desktop
• Troubleshoot printing paychecks, pay stubs, and forms

I'm also adding this resource with the step-by-step guide provided to invite an employee to QuickBooks Workforce: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s, and more.

Keep me posted if you have further concerns with managing the Workforce in QuickBooks.

Can’t log in

I also cannot get a pay stub or reach any kind of help force. I cannot simply choose a stat holiday clock in so no stat option. I don't know how to post on this comment page as it seems just along list of other complaints this is a horrible ap and service.

Hi there. It's important you get the help you need so you can move forward with your work. Based on what you've described, I encourage you to contact the Workforce support team using this link here. They're equipped with the right tools and resources that'll help you get ahead with your work. I'll be one message away.

I need to update my phone number on my account so I can verify who I am via security code..

Hi there, @Waynereed44.

Thanks for reaching out here in the Community. I'd be pleased to walk you through how to update your phone number in your QuickBooks account.

If you're using QuickBooks Online, since you no longer have access to the phone number, log in to your Intuit Account page to update the associated phone number. You can follow the steps below.

1. Sign in to your Intuit account.
2. From the left menu, choose Sign In & Security.
3. Under the Phone section.
4. Tap the Verify link, then hit Change.
5. Enter your new phone number, and then click Save.

You can also refer to this resource to help keep your company information up-to-date: Update or change your Intuit Account login information. 

If this is for QuickBooks Desktop, there are several ways to update your account information. You can manage it through the Customer Account Management Portal (CAMP) or update it within your company file.

Here's how:

1. Go to the Company menu at the top bar and choose My Company.
2. Tap the Pencil icon at the upper right of the My Company page.
3. In the Company Information window, make any necessary changes.
4. Click the OK button to apply the changes.

Another way is to log on to the CAMP site and edit the information above. Follow these steps: 

1. Sign in to camps.intuit.com.
2. Click the Edit menu next to All Addresses or Phone.
3. Make any changes you need to make.

Feel free to browse this reference for more insights about updating your business information: Change your QuickBooks Desktop address or phone number.

Please refer to the instructions below for more details about updating your email address: Edit or change your email.

Feel free to read the details from this article for more information updating company information in QuickBooks:

• Update your business name and address for QuickBooks.
• Change Your Business Name, Contact Info, or EIN in QuickBooks Online.

Keep me posted if you have additional questions about changing the information mentioned or need further assistance navigating through QuickBooks. I'm always ready to lend a helping hand. Enjoy the rest of the day, @Waynereed44.

I’m having trouble completing applications saying ssn already been use 

I'll be sure to assist you in resolving this SSN issue, DjunaDrain

The "social security number already in use" message may be appearing because you have an inactive employee in your QuickBooks Online account who has that same SSN. Or it could be that the individual was previously paid as a contractor using that SSN, rather than as a full-time employee.

You'll want to review your existing employee and contractor records to identify any previous usage of that social security number before you can successfully add the new employee.

1. Navigate the Payroll tab and then select Employees.
2. From the Active Employees drop-down menu, click Inactive Employees.
3. Locate the employee with the matching SSN and then activate their record.

Once you've verified that no other employees or contractors are using the same SSN, I would suggest contacting our Payroll Support team so they can pull up your account and fix the issue for you.

In addition, you can generate payroll reports to view important information about your business and employees.

If you encounter more challenges managing employees, feel free to tag me. I'm here to provide additional support whenever you need it.

my account i can't sign into

@jwhitemechanical: "The chat support is absolutely useless. I was chatting with Rhea Mae and she cut me off right in the middle of our chat. Then she closed the chat. Now I would have to start another chat and go through all of the information again . WTF?! Give us a phone number to talk to someone live."

@RheaMaeH  Hmm...

Hi, Mindwarp.

I've seen you posted twice in the Community. With that, let me route you to my colleague's response which contains troubleshooting steps on how you can resolve your sign-in issue in QuickBooks Online. Please check this link for your reference: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-i-would-like-to-speak-with-a-li...

Let me know if you still need assistance with your QuickBooks account concerns, I'll be here to help you again. Thank you for visiting us today, Mindwarp.