As stated multiple times, throughout this thread, YOU have to take the proper steps to get in touch with them.  No one here can, nor will contact you, unless its for fraudulent reasons. 

https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/contact-quickbooks...

Cannoty upload bank transactions

I'll hep you fix this, Sunny123.

It's possible that the accumulated cache in the browser is preventing you from uploading your bank transaction. To isolate the issue, you can try uploading the file using an incognito or private window. Feel free to use these shortcut keys:

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Firefox & Microsoft Edge
• Command + Shift + N for Safari

If it's now working well, go back to their regular browser and then, clear its cache to delete the accumulated junk files and improve your browsing experience. Switching to other supported browsers can also help resolve this issue. In addition, if you're importing a CSV file, you'll want to make sure that i's properly formatted to avoid errors.

Lastly, here's an article that you can read to learn how to review your uploaded transactions and put them in the correct accounts: Categorize and match online bank transactions.

Don't hesitate to insert a comment below if you have any other concerns or additional questions. Have a pleasant day ahead.

Please we want speak & want to renew subscribe for 1 year

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@userc-arroyo wrote:
my payroll is showing as processed in QBO however it has not processed through my bank account

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Hi there, 193514308491262.

For the QuickBooks Online US version, we only have a monthly subscription where you can renew it on a monthly basis. To learn more about this, just visit this link: https://quickbooks.intuit.com/online/#. To reach out to our Customer Support Team for your inquiry, you may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one. Here's how: 

1. Go to the Help icon.
2. Select Talk to a human.
3. Enter "Talk to a human" again in the search bar.
4. Choose I still need a human, then click Contact us.
5. Select Get a callback or Send a message to start a conversation.

Visit our Account Management page for more insights about managing Intuit accounts. 

Do you need more help completing other tasks in QuickBooks? Please let me know and I'll assist you with some guides and other pointers. Have a great day. 

Credit card park was made 3 days ago and has not cleared my bank yet. I have to have this money asap 

I know this hasn't been an easy process for you, Lugene7227. This isn't what I want you to experience with QuickBooks.

Let me make it up to you by making sure you'll get a detailed overview of your fund status. 

I recommend reaching out to our QuickBooks Support Team. They have full access to your account and can review the status of the fund. They can also determine its main cause to ensure it won't happen again.

Here's how to contact our support:

1. Go to the Help (?) icon at the top.
2. On the Assistant tab, click Talk to a human.
3. Enter your concern in the Type something field, then click the send icon.
4. Click I still need a human.
5. Select Get help from a human.
6. Choose the Chat with us or Have us call you option.

To ensure that you'll be assisted on time, please see our support hours.

Additionally, you can always visit our Help articles page for reference. There, you can read our helpful articles that'll guide you in your future tasks.

I'm only a few clicks away if you need assistance with your other QuickBooks tasks, Lugene7227. It's always my pleasure to help you out again.

I need to register my quickbooks for a mac desktop.  need to talk to a live person

Hi! My boss sent me an email so I could sign up/activate Quickbooks- she said I could download the app so I did but it won’t let me sign in with the email & password I signed up with

It's good to see you here in the Community, @src1947 and @Sarah_Parker.

@src1947. I'm here to help ensure you can register your QuickBooks Desktop for Mac.

Ideally, QuickBooks will prompt you to activate your QuickBooks Desktop for Mac after installing it. However, you can also register it manually. Here's how:

1. Open your QuickBooks Desktop for Mac.
2. Go to the QuickBooks menu, then select Register QuickBooks.
3. Enter the License and Product numbers, and click Next.
4. Choose either to Register Online or to be Assisted.

• • Choose to be Assisted, and we can help you register your QuickBooks.
  • Select Register Online and follow the steps on the screen to complete your registration.

I'm adding this article for more guidance: Register QuickBooks Desktop for Mac.

If you're having issues registering, I recommend contacting our QuickBooks Support Team. One of our agents will guide you through the process. To reach them, you can click this direct link.

@Sarah_Parker. May I know what QuickBooks version you're using? Are you invited by your boss to be one of the users of their company file? And what specific error do you receive upon signing in? Any additional information would be greatly appreciated.

Please know that I'm just a reply away if you need any further assistance with this. It’s nice to work with you, @src1947 and @Sarah_Parker.

I’m not using Quickbooks on a laptop just my Iphone so I’m guessing just the new version. I was invited by my boss to activate an account so I could see what money was going into my bank account which I did but online. In a web browser. Upon signing into the app it says error & what I’m putting doesn’t exist 

I appreciate you for coming back to the thread, Sarah_Parker. We aim to deliver customer satisfaction at all times that's why we fix an issue as soon as possible. With that, may I ask the specific error message you've received? I appreciate any further details so I can provide an accurate solution.

For now, you'll have to make sure that you've downloaded the correct QuickBooks Online app. This way, you can ensure that you'll be able to sign in with the email & password you've been signed up with.

Furthermore, it's also possible that your QuickBooks Online (QBO) Mobile app had a data issue that's why upon signing into the app it says error & the credentials you've entered don’t exist. To get this fixed, let's refresh your mobile app data from your iPhone settings. Here's how:

1. Select Setting General iPhone Storage and choose an app that's taking up a lot of space.
2. Click Offload App to free up the storage without deleting the documents and data for the app.

Once done, go back and try to log into your QBO account again to verify if it's already working. If you get the same result, I suggest uninstalling and reinstalling the app to refresh the connection. 

To uninstall the application, here’s how:

1. Go to the home screen of your device.
2. Hold down the QuickBooks app until the option to uninstall shows up.
3. Tap to uninstall the app.

To re-install the app:

1. Go to the Play Store (for Android devices) or App Store (for IOS devices).
2. Search for the QuickBooks app.
3. Tap Install.

Lastly, you may refer to this article to view a table list that contains different features that are supported on mobile devices: Compare mobile app features.

Stay in touch with me if you need additional information about being unable to log in to QuickBooks. I'm always here to help. Have a great day ahead.

Tried everything you said.. I’m attaching a picture as to what it keeps saying 

I DID NOT AUTORICE YOU TO TAKE MONEY OUT OF MY ACCOUNT I AM CANCELLEING MY QUICKBOOK PAYROLL SO PLEASE PUT THE MONEY BACK IN.

I have ordered the debit card twice. I have added my bank for transfers twice and both have not been working 

Thank you for visiting the QuickBooks Community, Robert1074. Let me share some/various details on how to put money in and take money out of your QuickBooks Checking account works. Then, ensure you'll be routed to the right support team to assist you further on this matter. 

If you're trying to connect a bank account to QuickBooks Checking to transfer money, you'll need to set up an account you already linked for online banking. This is to ensure that you can transfer the funds without any issues.

However, if you're already in the steps for transferring money in and out and both debit cards have not been working, I recommend making sure that you set up the transfer correctly. You may open this article to view the detailed instructions on how to perform the process: Use your QuickBooks Checking account.

If the issue persists, I suggest contacting our Merchants Services Support Team. This team is the best resource for such inquiries, as they're able to request account information. They can also verify the cause of the transfer issue and investigate why both cards have not been working.

Lastly, you may refer to this article to see different details on how you can manage your QuickBooks Payments account in the Merchant Service Center: Access and manage your QuickBooks Payments account.

Please post a reply below if you have additional questions about your transferring funds. I'll be more than happy to assist you again. Have a great day and take care always.

Hi

Why have you sent me a bill for £414?

Hi,

I have created a Fixed Account Cost b/f Account as parent account then I have created a Fixed Asset Addition Account as a child account.

My question is : does QB transfer the Fixed Asset Addition Account (i.e. child account) to the Fixed Asset Cost b/f Account (i.e. parent account) after the year end?

Hi there, Mohammed0121.

Thanks for joining us here in the Community. I'd be glad to provide some info about merging accounts in QuickBooks.

Merging accounts will need to be completed manually. I can show you how to get this done. To make sure I can give you the best steps, are you currently using QuickBooks Online or QuickBooks Desktop?

If you happen to be using the Online version of the program, the following  steps will walk you through how to merge two accounts:

1. Go back to the Chart of Accounts.
2. Find the duplicate account (the one you won't keep). Then, select the dropdown ▼ in the Action column and then Edit.
3. Change the Name and Detail Type so the duplicate account's info matches the account you want to keep exactly. If you need to mark Is sub-account, keep in mind:
   • If only one is a sub-account, uncheck the Is sub-account option so it becomes a parent account.
4. When you're ready, select Save and then Yes to confirm.

The following linked article provides additional info on this process: Merge duplicate accounts, customers, and vendors in QuickBooks Online

Please feel free to reach back out if you have any other questions or concerns. I'll be here to lend a hand.

My quick books it doesn’t open because my supcription it’s canceled because of the payment please I need to talk to someone live.

my phone number is:

[phone number removed]

I appreciate you chiming in on this thread and posting your concern, @Khaled1967.

I understand the urgency of sorting out this issue so you’ll be able to open your canceled QBO again. Rest assured, I’ll assist you with this query. 

First, we can update your billing information of your QuickBooks Online by following these steps: 

1. Sign in as the Primary or Company Admin.
2. Go to Settings and select Account and Settings.
3. From the left menu, click Billing Subscription.
4. Select Edit ✎ beside your payment method.
5. Update your credit card info.
6. Make sure the address in QuickBooks is the same as the one on your credit card statement.
7. Once everything’s good, select Confirm card or Save.

If the issue persists after updating, I recommend performing the steps through a private window. There might be a cache build-up on it that's causing this behavior. To save you time, use either of these keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If it works fine, you can go back to your original browser and clear its cache to start fresh. You can also use another supported and up-to-date browser to narrow down the results.

To reach out to our contact support team, refer to this guide: QuickBooks Online Support, You can scroll down to the bottom and see the phone number to contact the right person and get the help you need. 

In case you’re planning to add more accounting features in the future, you may consider checking out this article: How to change your plan level in QBO.

Get back to me here if you have further questions about managing your subscription. I'd be more than happy to answer it for you. Have a nice day.

@Khaled1967 

Did you have the subscription license for QB Desktop 2021 Plus edition? You can utilize the trial license for QB Desktop 2021 to open your file for the time being. Then you may have time to decide whether paying the  renewal of your license or purchasing a new one time license for QB Desktop 2021. 

I have a new quickbook software update but it will not install.