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Roberto Verde
Level 4

Problem with the report "Transaction List by Vendor"

I am running the report called Transaction List by Vendor for the prior fiscal year (2019).

 

The basic report works perfectly, however, when I customize the report so only show a single, specific Class. then the report show no data.

 

How do I solve this?

Solved
Best answer September 01, 2020

Best Answers
Roberto Verde
Level 4

Problem with the report "Transaction List by Vendor"

@Rejeil_O @JasroV @Angelyn_T @katherinejoyceO @Candice C 

 

Sadly all of you are absolutely wrong. Please know that I REALLY do appreciate your efforts.

 

Be that as it may, 100% of the Intuit team members responses are so far off from correct, that it scares me that you all are not getting the proper product training to really support paying users on the platform.

 

It turns the product is able to support filtering the Transaction List by Vendor by class. And not one person was even in the ballpark getting the working solution. Instead, I was directed to do other stuff, read other articles, do anything but actually resolve the issue – which it turns out was 100% resolvable AND very easily.

 

Here is the solution – before I list the steps, you can watch the video from the following URL:

https://d.pr/v/S1nugu

 

  1. from the REPORTS window, run the Transaction List by Vendor report for the time period you want – once the report displays then do the following
  2. then click Customize Report
  3. show the Class column from the Display tab
  4. then go to the Filter tab and select class
  5. then choose the class you want to filter by
  6. then hit ok
  7. now the report will be blank (which was my issue that nobody could solve)
  8. now click Show Filters
  9. then click the X next to the Detail Level: Summary only

BOOM – done that's it!

 

That's literally it. That's the answer.

 

I hope the Intuit team members will show this to their managers and use it to explain that they need more product training. Please know the reason I come here to is to find expertise from dedicated Intuit team members. It makes me nervous that I am not getting it. Sorry to be harsh, just trying to share what its like to be a customer.

 

Many thanks for all the efforts.

View solution in original post

15 Comments
JasroV
QuickBooks Team

Problem with the report "Transaction List by Vendor"

Thanks for sharing the details with me, @Roberto Verde.


You’ll want to adjust the date of the report to All. That way, it'll show all the classes. Then, look for the year 2019 transactions for reference. Let me show you how in your QuickBooks Desktop (QBDT) software.

 

Here's how:

  1. Go to the Reports menu.
  2. Select Reports Center.
  3. Type Transactions List by Vendor from the search field.
  4. Click Run to open the report.
  5. Select Customize from the top menu.
  6. Click the Filters tab.
  7. Select Class from the filters menu.
  8. From the Class drop-down menu select Multiple classes and choose the class of your choice then click OK1.JPG 2.JPG

You can also check this link for more details in customizing reports in your QBDT software.


Once done, you can memorize the report to save its current settings. This way, you won’t have to customize it in case you need to run it again in the future.

 

Let me know if you have other concerns about reports in your QBTD software @Roberto Verde, it’s always my pleasure to help you anytime. Have a great day ahead.

Roberto Verde
Level 4

Problem with the report "Transaction List by Vendor"

@JasroV 

 

Thanks for this. I have not had a chance to do this yet, but I only need the data for fiscal year 2019 as mentioned in the original post.

 

How do I get just the class(es) I want AND just for the time frame I want.

 

Many thanks in advance.

JonpriL
Moderator

Problem with the report "Transaction List by Vendor"

Hello @Roberto Verde,

 

Let's run the QuickBooks Utility tools so you can open and customize the Transaction List by Vendor report without any issues. Doing so, QuickBooks will automatically run a quick repair and fix possible data damage on your company file.  I'll show you how.

 

A. To Verify Data

  1. Go to File.
  2. Click Utilities.
  3. Select Verify Data.
  4. Click OK.

B. To Rebuild Data

  1. Go to File.
  2. Click Utilities.
  3. Select Rebuild Data.
  4. Click OK.

In addition, here's an article you can read to learn more about the QuickBooks tools: Verify and Rebuild Data in QuickBooks Desktop.

 

Lastly, I've also included this helpful article for ideas about the other vendor reports you can customize: Customize vendor reports.

 

Keep me updated in the comments if you have any other questions. I'll be here to lend a hand.

Roberto Verde
Level 4

Problem with the report "Transaction List by Vendor"

@JonpriL @JasroV 

 

First off, I am not sure why, but basically 100% of the new messages I post to this forum eventually end up with a team member asking me to verify the integrity of my data. 100% of the time this has not been an issue that contributes to the message I am posting about. 

 

For me, as a customer, I wish there was greater effort in actually answering my question than making me take a very likely unnecessary step. As in all previous cases, my file is fine.

 

Now that this is ruled out, can I just get some help with this issue?

 

To make things easier to understand, I have posted a video of the issue. It can be viewed at:

https://d.pr/v/JWKwqg

 

 

Lastly, I have tried both selecting the class I want or using the option to select multiple classes and then only selecting the single one I want – neither option works and only displays the blank screen you can see in the video.

 

To be clear, I need the following conditions met:

  1. run a report of "Transaction list by Vendor"
  2. for the period of January 1, 2019 to January 31, 2019
  3. only for a single class of the three I use

I think the video pretty much shows the issue.

 

How do I resolve?

 

Many thanks in advance.

 

Candice C
QuickBooks Team

Problem with the report "Transaction List by Vendor"

Good Afternoon, @Roberto Verde

 

Thanks for reaching back out to the Community. By the video that you've provided to me, it indicates that this is a data integrity issue. Anytime an unfocused report is showing blank or incorrect data, it predicts that there is damage to your file. However, since you've already tried our Verify and Rebuild Data tool, I recommend using our QuickBooks File Doctor to help resolve this issue. 

 

Here's how: 

 

Step 1: Download and install QuickBooks Tool Hub

 

  1. Close QuickBooks. 
  2. Download the QuickBooks Tool Hub
  3. Follow the on-screen instructions to install. 
  4. Double-click the icon on your Windows desktop to open the tool hub. 

 

Step 2: Run QuickBooks File Doctor

 

  1. Pick the Company File Issues tab within the tool hub. 
  2. Press Run QuickBooks File Doctor
  3. From the drop-down menu, choose your company file. 
  4. Select Check your file (middle option only) and then Continue
  5. Enter your QuickBooks admin password and then tap Next

 

If this doesn't help, then I suggest contacting our Customer Support Team. They'll have additional tools to look further into your account to get you back on track. 

 

If you have any other concerns, don't hesitate to ask. Take care!

Roberto Verde
Level 4

Problem with the report "Transaction List by Vendor"

@Candice C

 

Hi –

 

Thanks for sticking with this thread. I just want you to confirm that this report / configuration is supposed to work for QuickBook Desktop Pro 2020.

 

The last time I had an issue with classes, your team tried to get me to jump into a more expensice version of the product. You can see that thread at:

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/classes-displaying-empty-or...

 

Please let me know. 100% of the time a person on these forums directed me to paid tech support, there was a solution if I just kept digging deeper.

 

Many thanks in advance.

 

Roberto Verde
Level 4

Problem with the report "Transaction List by Vendor"

@JonpriL @Candice C @JasroV 

 

So for fun, I decided to run a Profit and Loss Detail report for for "Last Fiscal Year" (2019) and then try the class filtering.

 

It worked immediately!! It even shows the class column etc without needing to turn it on.

 

IMHO this is a clear indication that there is no data issues, no data integrity issues or any sort of file issues.

 

This means that there is some sort of issue with theTransaction List by Vendor supporting classes.

 

Before I chase my tail any longer, can we please get 100% confirmation from your product team that this type of data slicing and dicing is supported by this report for the version of QuickBooks I am using? 

 

Many thanks in advance.

katherinejoyceO
QuickBooks Team

Problem with the report "Transaction List by Vendor"

Thanks for coming back, @Roberto Verde. I'm here to answer all your questions. 

 

Yes, the steps provided by my colleague @Candice C to configure data issues should work for QuickBook Desktop Pro 2020. 

 

I appreciate you sharing your sentiments about your other posts. When the feature you're looking for isn't available in your current subscription, we always find ways and workarounds to help you achieve your goals. 

 

Also, the link she provided on her response was just a proposal in case you'd like to upgrade your subscription to a higher version and not redirecting you to a paid tech support. 

 

Here in the Community, we can assure you that we will do our best to help you and other customers in any way we can. And making sure that contacting a paid tech support would be the last resort. 

 

Lastly, I'm adding a link here to make sure you'll have the best resource that you can use as a reference in the future. I'd recommend you visit our QuickBooks Desktop Articles hub to get related topics such as running and customizing reports in QBDT. 

 

Feel free to message again if you have more concerns. We're always delighted to be of your service at any time. Take care. 

Roberto Verde
Level 4

Problem with the report "Transaction List by Vendor"

@katherinejoyceO 

 

Thanks for the note.

 

So I'm still not understanding one simple thing – is filtering the Transaction List by Vendor report by class supported in the version of QuickBooks I am using (QBD Pro 2020 for Windows)?

 

If not, why was the version not flagged sooner as to avoid the unnecessary steps to check for data integrity?

Angelyn_T
QuickBooks Team

Problem with the report "Transaction List by Vendor"

Thank you for getting back to us here on the Community page, @Roberto Verde.

 

Allow me to join the thread and share additional information about running the Transaction List by Vendor report in QuickBooks Desktop (QBDT) Pro 2020.

 

Yes, QBDT Pro 2020 is supported when filtering Transaction List by Vendor report. However, when the class is added as a line item, the transactions won't show up on the report. The report is a transaction type thus the class will only be displayed if it's added at the upper part of the whole transaction.

 

I've added these screenshots as your visual references.

a27 1.PNG

 

As a workaround, you can add the class at the upper part of the transaction's page or on the Memo field. Once done, the information will appear in the Memo column.

 

You can also read the information from this article to learn more about running and customizing reports in QBDT.

 

If you need to export your reports to Excel in the future, this link also shares the detailed instructions. Consider reading them during your free time: Export reports as Excel workbooks in QuickBooks Desktop.

 

Let me know if you have any other questions. I'm always here to help. Keep safe!

Roberto Verde
Level 4

Problem with the report "Transaction List by Vendor"

@Angelyn_T @katherinejoyceO @Candice C @JonpriL @JasroV 

 

Thank you Angelyn!

 

What I don't understand is why this is not the first reply to this ticket. Why are two team members directing me to take steps that don't fix the issue? 

 

Also, why is class support in the P&L report but not the Transaction by Vendor report?

 

Lastly, if I have a different version of QBD, like Accounting, will this resolve the issue and let me get the report the way I want?

 

 

JasroV
QuickBooks Team

Problem with the report "Transaction List by Vendor"

Thanks for sharing additional details, @Roberto Verde.

 

As my colleague Angelyn_T shared above, classes in the Transaction List by Vendor report will show classes if there were added in the Class field of the transaction. Thus, you’ll want to ensure to enter a class from the Class field and not as a line item.

 

Additionally, regardless of which QuickBooks Desktop (QBDT) version you’re using, they all have the same Transaction List by Vendor report. To learn more about reports in your QBDT software, I’ve collected these resources that you can use for reference:

In case you have other follow-up questions about reports in your QBDT software, leave a reply in this thread with more details and I’ll swing back into action. Keep safe!

Roberto Verde
Level 4

Problem with the report "Transaction List by Vendor"

@JasroV 

 

Can you please show me how to enter a class from the Class Field and not as a line item?

Rejeil_O
QuickBooks Team

Problem with the report "Transaction List by Vendor"

Hi there, @Roberto Verde.

 

Let me step in and assist you with your concern.

 

The class field will appear once you turn on the Use class tracking for transactions option in your Company References. That way, you can assign the class to the transaction, and not as a line item. You can follow these steps on how:

 

  1. Go to the Edit menu.
  2. Select Preferences.
  3. Choose the Accounting tab.
  4. Click Company Preferences.
  5. Put a checkmark in the Use class tracking for transactions box.
  6. If you want a reminder when you haven't assigned a class, select the Prompt to assign classes checkbox.
  7. Click the OK button.

 

Once done, you can view the Class field on the top of the window when you create an invoice, sales receipt, estimate, and bill.

 

For more detailed information about setting up classes, you can read this article: Set up and use class tracking in QuickBooks Desktop.

 

Additionally, you can view this article for insights on how you can filter reports by class: Filter, sort, or total reports by Class in QuickBooks Desktop.

 

Please know that I'm always around here in the Community to help. Keep safe, and have a wonderful day.

Roberto Verde
Level 4

Problem with the report "Transaction List by Vendor"

@Rejeil_O @JasroV @Angelyn_T @katherinejoyceO @Candice C 

 

Sadly all of you are absolutely wrong. Please know that I REALLY do appreciate your efforts.

 

Be that as it may, 100% of the Intuit team members responses are so far off from correct, that it scares me that you all are not getting the proper product training to really support paying users on the platform.

 

It turns the product is able to support filtering the Transaction List by Vendor by class. And not one person was even in the ballpark getting the working solution. Instead, I was directed to do other stuff, read other articles, do anything but actually resolve the issue – which it turns out was 100% resolvable AND very easily.

 

Here is the solution – before I list the steps, you can watch the video from the following URL:

https://d.pr/v/S1nugu

 

  1. from the REPORTS window, run the Transaction List by Vendor report for the time period you want – once the report displays then do the following
  2. then click Customize Report
  3. show the Class column from the Display tab
  4. then go to the Filter tab and select class
  5. then choose the class you want to filter by
  6. then hit ok
  7. now the report will be blank (which was my issue that nobody could solve)
  8. now click Show Filters
  9. then click the X next to the Detail Level: Summary only

BOOM – done that's it!

 

That's literally it. That's the answer.

 

I hope the Intuit team members will show this to their managers and use it to explain that they need more product training. Please know the reason I come here to is to find expertise from dedicated Intuit team members. It makes me nervous that I am not getting it. Sorry to be harsh, just trying to share what its like to be a customer.

 

Many thanks for all the efforts.

View solution in original post

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