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13 helpful votes

Add a user to a QuickBooks Payments account

Learn how to add users to your QuickBooks Payments account.

To get started

  1. Sign in to Merchant Service Center.
    1. Select Account then Users.
    2. In the QuickLinks section on the right, select How do I add a new user?.
    3. Select the link.
  2. Enter the email address of the user, then select the Role you want to assign them in the Merchant Service Center.User-added image
  3. Ask the invited user to select the Sign in link on the email they receive. This will take them to the Intuit Payment Solutions sign-in page.User-added image
  4. Once they sign in, they will get a success message and a link to continue to Merchant Service Center.User-added image

Note: If you’ve sent an invitation and the recipient did not accept, you can follow the same steps above to re-send another invitation. Users will not show in your list until the invitation has been accepted.

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