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mom5
Level 1

How to find my quickbooks license number?

 
Solved
Best answer November 09, 2020

Best Answers
MonicaM3
Moderator

How to find my quickbooks license number?

 

Welcome to the QuickBooks Community @mom5.

 

I can definitely help you find your license number. If you have QuickBooks Desktop, you can locate your license number by opening your QuickBooks and pressing the F2 key. That will open a Product & Information window.

 

QuickBooks Online accounts don't have a license number, they have a Company ID(CoID). You’ll find your CoID on your Billing & Subscription page.

 

  1. Click the Gear icon.
  2. Choose Account & Settings.
  3. Select Billing & Subscription on the left. The Company ID will be displayed at the top.

 

I’m here to help you with any other questions you may have. Please feel free to comment below!

View solution in original post

34 Comments 34
MonicaM3
Moderator

How to find my quickbooks license number?

 

Welcome to the QuickBooks Community @mom5.

 

I can definitely help you find your license number. If you have QuickBooks Desktop, you can locate your license number by opening your QuickBooks and pressing the F2 key. That will open a Product & Information window.

 

QuickBooks Online accounts don't have a license number, they have a Company ID(CoID). You’ll find your CoID on your Billing & Subscription page.

 

  1. Click the Gear icon.
  2. Choose Account & Settings.
  3. Select Billing & Subscription on the left. The Company ID will be displayed at the top.

 

I’m here to help you with any other questions you may have. Please feel free to comment below!

jaysanders
Level 1

How to find my quickbooks license number?

I lost my password for desktop QuickBooks pro 2017. Apparently, one needs the license number to get a new PW. I saved the license number. But, it doesn't accept the number I saved. You can't do F2 when you are not in the program. Help>!!!!!!!!!!!!!!!!!!
MonicaM3
Moderator

How to find my quickbooks license number?

 

Greetings @jaysanders,

 

Updating passwords can be frustrating but don’t worry, I’m here to help. If you registered your QuickBooks product there are a couple of options to retrieve your license number. You can have it emailed to you, or, you can sign in to your CAMPs (Customer Account Management Portal) Here is the link with the option for either: Locate your license or product number.

 

Let me know how it goes for you, I’ll be around!

jredwood
Level 1

How to find my quickbooks license number?

Hi Monica — when I use F2, nothing happens. My 2018 product is an upgrade from my 2015 product. Can I update from there? The product key isn't working. Thank you.

 

Giovann_G
Moderator

How to find my quickbooks license number?

Thanks for your interest to upgrade your QuickBooks, jredwood.

 

I can guide you on how to find your license number and upgrade your QuickBooks Desktop(QBDT).

 

The other way of finding your QuickBooks license number is by going to the Company tab. I'll show you how.

 

1. Click the Company tab.

2. Select My Company from the dropdown menu.

3. On the right side under Manage Your Account. You'll see your license number along with the product key.

 

Also, you'll have the option to upgrade inside QBDT. Let me guide you.

 

Here's how:

 

1. Click the Help tab.

2. Select Upgrade to Latest QuickBooks.

3. It will open a browser and then choose the product and hit Buy now button.

4. Follow the on-screen instruction to complete the process.

 

Additionally, create a backup of your company file before upgrading your QuickBooks software. This way, you'll have a file to look back in case you override it during the new installation.

 

Feel free to review this guide for more info: Upgrade your company files after you switch to a new version of QBDT.

 

Click the Reply button if you have further questions managing your account. I'll be here to help you. Have a great day!

RIBA
Level 1

How to find my quickbooks license number?

MY LAPTOP WAS STOLEN - HOW CAN I RETRIEVE MY QUICKBOOKS LICENSE NUMBER ?

 

RIBA
Level 1

How to find my quickbooks license number?

Still waiting ???

Mark_R
QuickBooks Team

How to find my quickbooks license number?

It's sad to hear about your laptop, @RIBA. But I'm here to lend a hand in retrieving your QuickBooks license number.

 

You can log in to CAMPs (Customer Account Management Portal) using your Intuit account to recover your license number. Here's how:

 

  1. Sign in to camps.intuit.com.
  2. Find your QuickBooks subscription in the Products & Services list.
  3. Select Details. From there, you'll see your license and product number.

 

I'm adding this article for more details: Find your license or download QuickBooks Desktop.

 

If you can't log in to CAMPs, I suggest reaching out to our QuickBooks Support Team. This way, they can verify your account in a secure environment and help you retrieve your license number.

 

You might also want to learn how to manage your QuickBooks Desktop account and services. Here's an article you can read for more guidance: Manage your QuickBooks Desktop subscriptions and services.

 

Our doors are always open to help you again if you need further assistance retrieving your license number. Have a great day ahead.

UCIncorporated
Level 1

How to find my quickbooks license number?

There is no Product Number in the Products and Services list... Only a license number...

JessT
QuickBooks Team

How to find my quickbooks license number?

Hi UCIncorporated,

 

It's quite strange that you don't see your product number in CAMPs. It should be in there, like in the screenshot below.

 

check the product and license numbers in CAMPS.PNG

 

If you can't really find it, please contact our Support team so they'll be able to check this information in the system. They can also provide you with an activation code in the absence of the product number. You can call their phone number in this article: Contact QuickBooks Desktop support.

 

I'm just right here should you need further assistance with your installation. Take care and have a great day!

MeRuby
Level 1

How to find my quickbooks license number?

Hi.  So my quickbooks has an error code and will not open so I can't retrieve my license #.  Is there anything else I can do?  I need it to reinstall once I go through the steps of fixing the error.

Thank you!

Fiat Lux - ASIA
Level 15

How to find my quickbooks license number?

@MeRuby 

As mentioned by JessT earlier, login to CAMPS and you will find your license code. 

Manny82
Level 1

How to find my quickbooks license number?

Yes 

Ayodele
Level 1

How to find my quickbooks license number?

is it possible to check the expiry date of a license I want to purchase without having to install quick book on my computer

Fiat Lux - ASIA
Level 15

How to find my quickbooks license number?

@Ayodele 

Why do you need to know this information? If you buy a one-time license, it will not expire. 

AileneA
QuickBooks Team

How to find my quickbooks license number?

Hello, Ayodele. 

 

Ideally, If you want to purchase a one-time license in QuickBooks Desktop, you can continue to use the software as long as you like. However, be aware that support for your product will end three years after its release. To learn more about product policy, you can read through this QuickBooks Desktop service discontinuation policy article.  

 

Also, when you purchase a license, you'll need to install the QuickBooks desktop either on your computer or mobile phone so that you can input the details of your QuickBooks license number and a product number. 

 

Additionally, you can reach out to our support team for additional help or other options in using QuickBooks.   

 

Thank you for posting here in the QuickBooks Community. Don't hesitate to leave a comment below if there's anything else you need. Take care!

Cathy Nelson
Level 1

How to find my quickbooks license number?

Assist me find my quick book license and product number

Fiat Lux - ASIA
Level 15

How to find my quickbooks license number?

@Cathy Nelson  

If you have installed the license on any computer, login to your CAMPS

https:// camps.intuit.com/

 

Another option, run the program on your machine, open any company file, and hit CTRL 1 keys. 

Adrian_A
Moderator

How to find my quickbooks license number?

Hi Cathy Nelson,

 

I'll walk you through how to locate your QuickBooks license and product numbers.

 

There are different ways how you can find this information. You can either go to the CAMPS page or into your QuickBooks Desktop program.

 

To locate them on your QuickBooks program, here's how:

 

  1. Open QuickBooks Desktop.
  2. Press F2 on your keyboard.
  3. Look for your product number and license number in the Product Information window.

 

I've also added this reference as your guide in managing your program: Manage QuickBooks Desktop subscriptions and services.

 

You can always get back to this thread if you have questions managing your account.

Patty 44
Level 1

How to find my quickbooks license number?

I need my license number for my 2022 but they keep sending me the 2019. Need a person to talk to.  

Charies_M
Moderator

How to find my quickbooks license number?

Hello there, 

 

I want to make sure you're able to get your license for QuickBooks license number. Though I understand you want to speak to our phone support right away, allow me to offer some help.

 

If you haven't tried the steps recommended by previous representatives in this thread, then I suggest doing so. Here's a lick to quickly route you through the steps on how to check your license and the product number: Locate Your License or Product Number.

 

For additional details on fixing wrong product numbers for QuickBooks Desktop, check out this article: Fix errors when activating QuickBooks, or adding license and product numbers.

 

If you've tried all the possible steps above to no avail, the best thing to do here is to contact our Customer Care Team. This requires a thorough investigation from our technical support so they can work on this in a secure environment as well.

 

Please take note that our support hours for QuickBooks Desktop Pro, Premier, and Plus start from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise, we're available any time, any day.

  1. In your QuickBooks Desktop program, go to Help QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

You can also get our direct phone number on this link: Contact QuickBooks Desktop support.

 

To help you get started with QuickBooks Desktop, you can keep these articles handy for future purposes.

 

The Community will always have your back if you need anything else in running your business in QuickBooks. Have a good one.

she026
Level 1

How to find my quickbooks license number?

Hi,

 

I subscribed into a plus subscription and wanted to try the desktop version, how can i find the product number and license number in the online quickbooks?

Fiat Lux - ASIA
Level 15

How to find my quickbooks license number?

@she026 

Which QB Desktop year version do you need to try? If you prefer to purchase a on time license for QBD 2021, you should have the trial version for it.

ChristieAnn
QuickBooks Team

How to find my quickbooks license number?

Hi there, she026.

 

Welcome to the QuickBooks Community. I'll be providing details about the difference between QuickBooks Online and Desktop versions. Then, to ensure you'll be able to find the product number and license number so you can continue using our program smoothly.

 

QuickBooks Desktop and QuickBooks Online accounts are two different platforms and intended to work independently from each other. With this, you don't have to use a license or product number when using QuickBooks Online (QBO). If you're referring to finding the company ID instead, you can see this number on the Account and setting page.

 

Here's how:

 

  1. Click the Gear icon in the upper right corner.
  2. Choose Account and settings. Then, select the Company tab.
  3. Go to the Billing & Subscription section and you'll be able to see your Company ID from there.

 

However, if you're looking for the product number and the license number for QuickBooks Desktop, you can visit the Customer Account Management Portal (CAMPS) to get them from there as long as you registered your product. Also, if you purchased QuickBooks in a physical retail location, the license number will be listed on the packaging.

 

Additionally, since you wanted to try the desktop version, I recommend first using the trial version. That way, you can utilize and familiarize the various feature offered by QBDT without any impact on your company file. You can open this article to see the link on how or where to download a trial of QuickBooks Desktop: Download a trial of QuickBooks Desktop.

 

Lastly, I'm adding this article to further guide you on how to manage and use different options in QuickBooks Desktop: Help guide for QuickBooks Desktop. It contains topics about banking, payments, and various accounting process.

 

Please let me know if you have further concerns about your subscription. I'll be here every step of the way. As always, you can reach out to the QuickBooks Community anytime you need a helping hand. Take care!

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