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allison2
Level 1

Sales by customer type report

 I have tried to customize a sales report to show our customer types along with the name of the customer and the sales, however when I run the report, the customer type is missing from the list.

16 Comments 16
qbteachmt
Level 15

Sales by customer type report

"customize a sales report"

Which specific report?

"the customer type is missing from the list."

You filter On customer type; you don't actually see it. You would retitle the report and then Memorize it as a Memorized Report.

You can see this in my attachments.

amd18
Level 1

Sales by customer type report

Run a Sales by Customer Type Detail Report. Click the Customize button (top right), under Rows/Columns click the blue link "Change Columns". Add Customer as an option. 

BettyJaneB
QuickBooks Team

Sales by customer type report

Thanks for joining us here in the Community, @ben95.

 

Pulling up the Sales by Customer Type Detail Report in QuickBooks Desktop can be done in just a few clicks. I'd be happy to walk you through on how to do that.

 

Please follow these steps below:

  1. Click on Reports at the top menu bar.
  2. Select on Sales.
  3. Choose Sales by Customer Detail.
  4. Click on Customize Report.
  5. Select on Filters.
  6. Under the Choose Filter tab, look for Customer Type.
  7. On the Customer Type section, select on the type of the customer that you wish to show up on the report.
  8. Click on OK.

To give you more details about customizing sales reports and to be familiar with the available reports in QuickBooks Desktop, you may read through these articles:

There you have it. 

 

I'm just around the corner if you have any other questions. I'm always here to help. Have a good one!

careya2
Level 2

Sales by customer type report

Is there a way to run this report in Summary - i.e., Sales by Customer Type - Summary 

Maybelle_S
QuickBooks Team

Sales by customer type report

Hello there, @careya2.

 

We can pull up the Sales by Customer Summary report in QuickBooks Desktop (QBDT). It will include all the customer types. We'll have to customize the data and filter it.

 

Here's how:

 

  1. Go to the Reports menu.
  2. Hover over Sales, and then choose Sales by Customer Summary.
  3. Click the Customize Report button.
  4. Select the Filters tab.
  5. Click Customer Type under Filter.
  6. Choose the type you want to show in the data from the drop-down arrow.
  7. Hit OK.

 

I'll be adding a few related articles below to help you understand reports in QuickBooks and how to customize them:

 

 

Keep me posted if you have follow-up questions about the reports in QuickBooks. I'll be right here to provide the information you need. Have a great day.

careya2
Level 2

Sales by customer type report

Hi,

I do not need a filter.  I need a Sales By Customer Type Report - Summary.  Exactly like the Sales by Rep - Summary Report.  (I do not want to see the individual customers, only the Customer Types).   I sure wish someone could help - seems basic.  I spoke to HELP on Intuit and they said this Summary type report cannot be done?  Uggh.

JenoP
Moderator

Sales by customer type report

Hi there, careya2.
 

I can see that a similar question was asked in a separate thread. Let me share this link with you so you can read the response and follow the steps as well: https://quickbooks.intuit.com/learn-support/en-us/account-management/hello-i-am-trying-to-create-a-s....


The Community is always here if you need anything else. 

BigRedConsulting
Community Champion

Sales by customer type report

@JenoP   RE: https://quickbooks.intuit.com/learn-support/en-us/account-management/hello-i-am-trying-to-create-a-s...

That's a useless link. It goes to a QuickBooks Online question. This is a QuickBooks Desktop question.  So, the answer there doesn't apply in the least to the OP's question.

 

Maybe help the customer instead of sending them down a rat-hole?  You know, give them instructions to do what they asked for?

BigRedConsulting
Community Champion

Sales by customer type report

@careya2  RE: I do not need a filter. I need a Sales By Customer Type Report - Summary. Exactly like the Sales by Rep - Summary Report. (I do not want to see the individual customers, only the Customer Types). 

 

Here's how to create the report:

- Start with a custom summary report. Find it at Reports | Custom Reports ...

- On the Display tab of the Modify Report window, for the rows and columns, select Display columns by "Total Only" and Display rows by "Customer Type".

- On the Filters tab, delete the default All income/expense accounts filter.

- On the Filters tab, add  the Items filter and pick "All Sales Items" from the list.

- On the header/footer tab, rename the report as desired.

 

It'll look something like this when you run it:

Capture.JPG

 

 

 

Vicky322
Level 1

Sales by customer type report

Go to List, Customer & Vendor List, Customer type list.  Choose the Reports at the bottom and modify that report.  You will get your list!

sales by rep
Level 1

Sales by customer type report

hi, i also need sales report by rep!! did you find how to do it? i tried with the filter but when i put ok, no reps appear

sales by rep
Level 1

Sales by customer type report

hi i also need sales by rep! 

could you do it?

FateCandylaneT
QuickBooks Team

Sales by customer type report

We're glad to see you visiting us here today. I've got steps to help you run the Sales by Rep report in QuickBooks Desktop.

 

When running Sales by Rep reports, you'll need to ensure you've created and assigned Sales Reps to your transactions. Doing so will allow them to show on the report you want to review. To guide you through these steps, here's how you can create a Sales Rep:

 

  1. In your QBDT account, go to Lists and select Customer & Vendor Profile Lists. Then, click Sales Rep Lists.
  2. Select New from the Sales Rep dropdown at the bottom. 
  3. Enter its details and click OK.

 

To assign these Reps to your transactions:

 

  1. Open an existing invoice transaction and choose a specific Sales Rep from the Rep dropdown.
  2. Enter the necessary information, and click Save & Close.

 

Then, to guide you in running the Sales by Rep report, you can refer to the steps below.

 

  1. Go to Reports from the menu bar, and select Sales.
  2. Select the Sales by Rep Detail report.
  3. Click Customize Report.
  4. Under the Display tab, enter Rep in the columns section.
  5. Under the Filters tab, enter Rep in the Choose Filter section.
  6. Once done, click OK.

 

Moreover, you can further add specific data to your reports by customizing them.

 

Keep us posted in this forum if you have additional questions about running reports. We'll be around to help you. Have a good one!

dquinn121
Level 1

Sales by customer type report

Did you ever figure this out?  I am trying to run this report as well

SarahannC
Moderator

Sales by customer type report

Hi dquinn121, I appreciate you for joining this thread and letting me know that you also want to run this kind of report. I'll walk you through generating the report with the information you need.

 

Before you pull up the Sales by Rep Detail report, make sure that you assigned a sales representative in your transaction. This way, the rep will populate in the report. Please take a look at  the sample screenshot below for additional reference.

 

If the Rep field is not showing, we need to modify the template to add it. Here's how you could do it:

 

  1. Open the invoice and click Manage Templates.
  2. Select the template you want to use.
  3. Pick the Additional Customization button.
  4. Tick the Rep boxes.
  5. Click OK to reflect the changes.

 

Once done, you're now ready get the information using the said report.

 

  1. Go to the Reports menu> Sales> Sales by Rep Detail.
  2. Click the Customize Report button.
  3. In the Display tab, tick Rep and other information you need.
  4. In the Filters tab, search for Rep.
  5. Hit OK.

 

On the other hand, if you're trying to get sales by customer type report, you can use the Sales by Customer Detail report. Then, add Type in the Display tab and Customer Type in the Filter tab.

 

To learn more about personalizing reports, here's an article for you: Customize reports in QuickBooks Desktop.

 

Please visit again if you have more concerns about running reports in QuickBooks Desktop. I'm happy to help. Take care and have a good one.

tdaugh001
Level 1

Sales by customer type report

THIS WAS THE BEST ANSWER!  Thank you so much for sharing, that was so easy once you pointed me in the right direction.

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