Thank you for joining this thread, AndromedaDrake.

I can see the urgency of correcting the discrepancy in your reconciliation. Let me share an alternate solution on how to fix the issue.

You can consider reaching out to our ProAdvisors for further assistance. They can help make sure your books are up-to-date, accurate, and ready for tax time. Simply click on the following link and enter your city or ZIP to speed up the process: ProAdvisor.

Otherwise, you'll have to unreconcile the transactions one at a time. Here's how:

1. Go to Bookkeeping or Accounting and choose Chart of accounts.
2. Find the account that has the reconciled transaction and click the View register link.
3. Look for the transaction you're working on. If the entry is reconciled, you’ll see an “R” in the checkmark ✔ column.
4. Click on it to expand the view.
5. In the checkmark ✔ column, select the box with the “R” until the box is blank.
6. Press the Save button and close the account register.

Please know that It's a good idea to reconcile your bank, savings, and credit card accounts once a month. This is to keep your books in order. 

• Reconcile transactions that are older than your opening balance
• Troubleshooting Issues while Reconciling in QuickBooks Online

In addition, these resources cover all the details about matching your bank and credit card statements, as well as troubleshooting beginning and opening balances issues:

• Reconcile an account in QuickBooks Online
• Fix issues the first time you reconcile an account
• Fix issues for accounts you've reconciled in the past

The Community is always open if you have further questions about clearing old transactions. I'll be here to continue helping. Have a good one.

What about customers that don't have an accountant (and no I don't need one nor do I need you to recommend one to me)??. Is this ever going to be changed where your non accountant users can undo their reconciliations like you could easily do in the desktop version??  This is absurd and from all of the complaints I see going back as far as 2019 you would think your developers would have fixed this by now.     

Hey, @THP2. 

Thanks for coming on this thread about undoing a bank reconciliation. 

Yes, the only way to undo an entire reconcile would be through an accountant account. If you don't have or use an accountant, you'll need to use the steps in this guide listed below for unreconciling a single transaction: 

Undo or remove transactions from reconciliations in QBO

I also recommend submitting feedback to our Product Developers so they can consider improving the way to undo a reconcile in QBO. 

I hope this helps answer your question. I'm only a post away if you need me again. Take care! 

Hello , thanks your the input 

one question though 

can I do this for several transactions. Let’s say for a whole month of transaction ? 

I understand the importance of undoing bank reconciliation in QuickBooks Online (QBO), Anabanaba. I'm here to share insights about this. 

As mentioned by my colleague above, the only way to undo the entire reconciliation would be through an accountant. As a workaround, you can manually reconcile the transaction from the bank register to ensure the accuracy of your books. 

Here's how:

1. Go to the Bookkeeping menu and select Chart of Accounts (COA).
2. Locate the account you previously reconciled and click View Register.
3. Locate the transactions and select them to expand the view.
4. Review the check column. If the transaction is reconciled, you’ll see an “R.”
5. Select the box and keep clicking it until it's blank. It removes the transaction from the reconciliation.
6. Click Save. Then close your register.

I've added here an article that will help you in case you encounter reconciliation issues: Fix issues when you're reconciling accounts.
 

Please come back if you need any further assistance with this process. The Community is always here to help.

This is absurd. The problem is not the countless users who are forced to needlessly waste their time and/or money needing to involve an accountant to do something so basic as undoing a bank reconciliation.  The problem is Intuit putting essential features behind paywalls.  Include the missing undo reconciliation feature in QBO Plus.  I'm so done with this.

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