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accounting24
Level 1

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

We added a new employee today but his Child Support Payments do not show in the "Pay Taxes & Liability" section of payroll. But the Wage Garnishment does show for another employee previously setup.

The new payroll items were added to the Payroll Item List the same way as wage garnisment. We have double checked it?

What are we missing?

Solved
Best answer December 10, 2018

Best Answers
JenoP
Moderator

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

Hi accounting, 

 

I'd be pleased to help you out with this. There's a possibility that the new payroll item was not assigned to a deposit schedule yet in QuickBooks. Here's how to check:

 

  1. Go to the Payroll Center.
  2. Click Change Payment Method under the Pay Liabilities tab.
  3. Go to Benefits and Other Payments, then Continue.
  4. Highlight the Child Support, then click Edit.
  5. Assign the correct payment schedule.
  6. Click Finish.

 

Hope this helps. Let me know if you need anything else.

View solution in original post

18 Comments 18
JenoP
Moderator

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

Hi accounting, 

 

I'd be pleased to help you out with this. There's a possibility that the new payroll item was not assigned to a deposit schedule yet in QuickBooks. Here's how to check:

 

  1. Go to the Payroll Center.
  2. Click Change Payment Method under the Pay Liabilities tab.
  3. Go to Benefits and Other Payments, then Continue.
  4. Highlight the Child Support, then click Edit.
  5. Assign the correct payment schedule.
  6. Click Finish.

 

Hope this helps. Let me know if you need anything else.

Anonymous
Not applicable

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

I've been wondering this forever. All previous attempts were unsuccessful. Thanks! 

But... now that I have it set up correctly, there are A TON of overdue Child Support liabilities showing. How do I remedy this? Previously, we just knew to send the check and we added it as a bill then paid it. Please help?

Rose-A
Moderator

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

I'd be happy to assist you today, PhillipsBros.

Welcome to the Community. I'm here to help you with an overdue child support liabilities in QuickBooks Desktop.

 

QuickBooks has the flexibility to enter prior payments for overdue liabilities if you've already paid for them.

 

Here's how:

Enter the payment using the Enter Prior Payments option in the YTD Adjustment window:

  1. Select the Help menu, choose About QuickBooks, and press Ctrl+Alt+Y.
  2. Choose the date range, select Next until you see the Create Payments button.
  3. Under Item Name, select the drop-down arrow, and choose the item you need to create a prior payment for.
  4. Verify the dates and update as necessary.
    • Select Next Payment to enter another prior payment.
  5. Select Done.

Here's an article with detailed information about entering prior payments: https://community.intuit.com/articles/1763241-scheduled-liabilities-show-as-overdue-or-in-red.

 

If you'd like to go through this over the phone, you can call our dedicated team who will be happy to assist you. Our contact details can be found here along with our opening hours:

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Feel free to get back to us if there's anything else you need. Happy Holidays!

qbteachmt
Level 15

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

Here is the Error to correct: "Previously, we just knew to send the check and we added it as a bill then paid it"

 

It was never a Bill. You would have used Create Custom Liability Payments.

 

Now you need to look at what you put on the Bill; did you post it as Expense or as Liability? As Expense = never employer expense. As Liability = you broke the relationship between Payroll item and Payroll Liability account tracking.

 

Here's how to fix it. For each Bill you made, you will use Pay Liabilities now, selecting the overdue payment and this Pay Liability Check will be for the same date and check and amount as you paid using the AP method. Click on the Expenses tab of this Pay Liability check and put here the same account you used on the Bill that was the error, but using negative Amount. Now hit the Recalculate Icon. This is a $0 Payment, it paid the liability the Right way, and it offsets the bills that were done in error.

 

If you paid it out on Bills as expense, this will change your Financial reporting, because they were Wrong all along.

 

if you paid it out on Bills as PR Liability, this doesn't change the Financial report.

 

Both conditions, you Fixed Payroll by using Pay Liabilities, now, and making them so that they offset the earlier mistakes.

Chadster
Level 3

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

I have a similar question, except mine involves pre-paid insurance. I have it set up as a liability using the 125 tax table. However, it doesn't show up when I click on "pay liabilities". I followed the steps you suggested for the wage garnishment example in this feed, however, when I go to set up the payment plan, it only gives me the option to pay on the 1st of the month for the previous month's liabilities. The prepaid insurance premium is for the upcoming month, however. Is there a way to do this? I pay on the 1st of every month, but it's for the following month, not for the previous.
MaryLandT
Moderator

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

Hello there, @Chadster,

 

I appreciate you for following the steps provided by my colleague in this thread.

 

Right now, QuickBooks can only set up the payment frequency for previous schedule liabilities. What you need to do is set up a scheduled liability as mentioned by qbteachmt so it will show up on the Payroll Liability tab.

 

Let me show you how:

  1. Go to your Employees menu, then select Payroll Center.
  2. Click the Pay Liabilities tab.
  3. Under the Other Activities, select Create Custom Payments.
  4. Select the desired date, then click OK.
    selectdate.PNG
  5. On the Pay Liabilities window, select the Pre-paid Insurance on the table, then click Create when done.
    marktheprepaidinsurance.PNG

For your guidance with the steps above, you can read through this article: Set up and pay scheduled or custom (unscheduled) liabilities.

 

Once done, you can then proceed with paying your liabilities. In case you've already paid them outside QuickBooks,make sure to record them in the system. To do so, check this out for the detailed steps: Enter historical tax payments in Desktop payroll.

 

The information I shared above will help you create a payroll liability schedule for last month and pay it.

 

Should you need anything else with your taxes, don't hesitate to comment below. I'd be glad to help you out.

Chadster
Level 3

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

Thank you for this response, however, I do, and already have been doing the pay liability option, just didn't know if I could set it up for future, I guess, I'll have to do what I did for all earlier transactions in the year, and just wait until it's deducted from the payroll check, then back track and pay the liability like that. Thanks though.
HoneyLynn_G
QuickBooks Team

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

Hello there, @Chadster.

 

To give you a confirmation, you can use the Create Custom Payments feature with a future date. Just ensure you're selecting the correct liability period. I also recommend checking with your accountant for guidance on how to avoid getting discrepancies on the payroll reports.

 

Check out this link to learn more: Set up and pay scheduled or custom (unscheduled) liabilities. It gives you the overview and steps on how to set up and pay liabilities.

 

I'm still here if you have other payroll questions. Just drop a comment or mention my name. Have a good one!

Starlite21
Level 1

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

When I go to payroll center and click on Pay Liabilities, where do I find Change Payment Method?

I cannot find it.

Starlite21
Level 1

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

I click on Employees, then Payroll Center, then Pay Liabilities.

WHERE IS "OTHER ACTIVITIES"?

I can'f find Other Activities.

MadelynC
Moderator

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

I’m glad to help and walk you through how to locate Other Activities in QuickBooks Desktop (QBDT), @Starlite21.


The Other Activities section is located at the bottom part of the Pay Liabilities page. You can follow these instructions below:

 

  1. From the Employees menu, choose Payroll Center.
  2. Select the Pay Liabilities tab.
  3. At the bottom, go to Other Activities and then select Manage Payment Methods.


I've attached a screenshot for your visual reference:
Capture.PNG


You might want to visit these resources to learn more about managing payroll liabilities in QBDT:

 


Don’t hesitate to leave a message if you have other payroll concerns. I’m always here to help. Have a great day and always take care!

Father Nature
Level 1

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

Thanks, JenoP.  Now if only one of the payment schedule options was bi-weekly, to match our payroll schedule.  Oh well, there's always a manual work-around...

BigRedConsulting
Community Champion

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

If your payroll is every other week, then choose Weekly. Since there won't be any payroll on the odd weeks, there won't be anything due on the off weeks.

 

Bi-weekly would only be useful if you had a weekly payroll and somehow only needed to pay every other week.

Wendy1961
Level 1

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

Wow!  I had been struggling with this issue and it was keeping me up at nights!  I googled it, watched youtube videos and here you were all this time.  I followed your directions and had it done in two seconds.  Thank you so much!!!!

Wendy1961
Level 1

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

I had been struggling and even losing sleep over this issue.  I had googled it, watched youtube videos, etc. and then I found this!!!!!  Got it done in two seconds!  Thank you so very much!!!!!

MorganB
Content Leader

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

Good morning, Wendy1961.

 

It's so great to hear that you found exactly what you needed here in the Community to get the issue resolved. You know where to come if you ever need assistance again in the future. Take care!

dc81
Level 1

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

How to set up benefits for employee Like a after tax deduction?>

SheandL
QuickBooks Team

Payroll Liabilities not showing for new employee deductions. Such as Child Support payments, but Wage garnishment does. Help?

Hello there, pbj. 

 

We appreciate your time for posting here in Community. We want to ensure we provide the resolution you need regarding setting up benefits for your employees. With that said, we'd like to ask what specific benefit and after-tax deduction you would like to create in QuickBooks Desktop. 

 

It would greatly help us give an accurate solution for this concern.

 

You can always get back to this thread anytime if you have follow-up concerns. We'll be happy to assist you. 

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