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Level 1

error message

error message:  The file you specified cannot be opened  Make sure that it is not currently being used by another program or a read-only file.

The Windows error was "The file exists"

Solved
Best answer 04-01-2019

Best Answers
QuickBooks Team

Re: error message

Thanks for bringing this to my attention, @marcia1.

 

This error appears if the file is read incorrectly on a Windows computer.

 

I have just the steps for you to fix this issue.

 

Step 1: Close the program and restart your computer. Then, right-click QuickBooks Desktop icon and select Run as the Administrator.

Step 2: Make sure to download the latest product updates to ensure you have the most recent update of QuickBooks.

 

If the error still appears, you can try to toggle the User Control settings depending on your Windows version. You can go through this article for the detailed steps: Resolve the file you specified cannot be opened errors.

 

You can now get rid of the error message. Please keep me posted if there's anything I can help you with your QuickBooks. I'm always around here in the Intuit Community whenever you need further assistance.

View solution in original post

2 Comments
QuickBooks Team

Re: error message

Thanks for bringing this to my attention, @marcia1.

 

This error appears if the file is read incorrectly on a Windows computer.

 

I have just the steps for you to fix this issue.

 

Step 1: Close the program and restart your computer. Then, right-click QuickBooks Desktop icon and select Run as the Administrator.

Step 2: Make sure to download the latest product updates to ensure you have the most recent update of QuickBooks.

 

If the error still appears, you can try to toggle the User Control settings depending on your Windows version. You can go through this article for the detailed steps: Resolve the file you specified cannot be opened errors.

 

You can now get rid of the error message. Please keep me posted if there's anything I can help you with your QuickBooks. I'm always around here in the Intuit Community whenever you need further assistance.

View solution in original post

Level 2

Re: error message

I just want to bump this. I wish it had been the top hit on google, because it took me an hour to get here. Run As Administrator. This was necessary after I ran an update.

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