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deah
Level 1

Wizard 1099 will not let me print 1099/1096

I am having the same issue.  I can print the 1096 but not the 1099.  

Adrian_A
Moderator

Wizard 1099 will not let me print 1099/1096

It isn't the kind of experience that we want you to come across, deah.

 

If you've already tried the troubleshooting shared by my colleague above, yet, you're still unable to print the 1099 forms, I'd recommend reaching out to our Phone Support team. This way, an agent can take a look at your file and isolate what causes the issue.

 

You can contact us through the Help and then select QuickBooks Desktop Help. Our phone agents are available from 6 AM to 6 PM PST every Monday to Friday.

 

If you're unable to print the 1099 forms right after going through the 1099 wizard on the Printer Setup page, we have an ongoing issue about this one. That said, I'd recommend contacting us we can add you to the list of affected users.

 

Once everything's fine, you can check these references for more tips in managing 1099s:

 

 

Let me know if there's anything that I can help with. Keep safe!

Susie1959
Level 1

Wizard 1099 will not let me print 1099/1096

I can print the 1096 but not the 1099's

 

 

JosieTaylor
Level 1

Wizard 1099 will not let me print 1099/1096

I can't print the 1099's either.

 

Thanks,

Josie

Rasa-LilaM
QuickBooks Team

Wizard 1099 will not let me print 1099/1096

Thanks for joining this thread, Susie1959, and @JosieTaylor.

 

I’m here to help ensure you can print the 1099 forms smoothly. Let’s run some troubleshooting steps to accomplish this task. 

 

We’ll have to download the latest maintenance release for your QuickBooks to apply critical fixes and enhancements in QuickBooks. This will also resolve any issues you encounter when using the desktop program. Then go back to the 1099 Wizard to print the tax forms.

 

  1. In your company file, click the Help menu to select QuickBooks Desktop Update.
  2. Navigate to the Update now tab and tick the Reset Update box to remove previously downloaded releases.
  3. Press the Get Updates button and tap OK to continue.

 

Once done, close and reopen your QuickBooks to kick off the installation. Next, choose the option to install the new release. 


If you continue to get the same result, download the QuickBooks Tool Hub and run the QuickBooks PDF & Print Repair Tool. The utility can resolve common printing errors.


If none of these suggestions work, I recommend contacting our Technical Support Team for further assistance. They can review the mapping of your 1099s in a secure space. Then guide you on how to apply the permanent solution to get a copy of the tax forms.

 

I'm adding some links below to guide you on how to troubleshoot printing issues. Aside from that, you'll see the list of tasks you'll have to accomplish to easily process the year-end filing.

 

 

This reference contains answers to common questions about the 1099 form: QuickBooks self-help article. From there, you'll learn how to set up a contractor for 1099-MISC, create a tax form from the previous, etc.


Let me know in the comment section below if you still have questions about processing the 1099s. I’m always ready to answer them for you. Enjoy your weekend.

Hlow
Level 2

Wizard 1099 will not let me print 1099/1096

For those others that were experiencing the same problem I have been I was able to find out from support that there is yet another box to be checked when updating QB.  Go to the options tab and make sure BOTH Automatic Update AND Shared Download are checked YES. 

 

That solved my problem with being able to use the new three-part 1099-NEC form.

Kat76
Level 2

Wizard 1099 will not let me print 1099/1096

I have same problem, Pro Plus 2022 w windows 11.  

In vendor / 1099 forms / print vendors are checked but are greyed out , can’t do print preview or print.  Have gone to tool hub 3 times done updates, rebooted 3 times

No change.  I tried the repair printer and pointed my print settings at 1099 form

Maybe what I need is an old typewriter, would be faster since I have no payroll and only 4 vendors

 

any other suggestions?

TirzahC
QuickBooks Team

Wizard 1099 will not let me print 1099/1096

Hi there, 

 

I also appreciate you for performing some troubleshooting steps to fix the issue. If the same thing happens, you can contact our Technical Support team to check this further. They can thoroughly investigate this issue. 

 

Here's how to contact our support:

  1. Open your QBDT, and then go to the Help menu.
  2. Select QuickBooks Desktop Help.
  3. On the pop-up screen, choose Contact us
  4. Enter your concern on the Tell us more about your question box.
  5. Click the Search button.
  6. Select either the Call us or Message Us option.

Additionally, I’m adding this article that can guide you through the steps in case you need to print your 1099 forms: How do I print my 1099 forms?

 

Please let me know how it goes. I want to make sure everything is taken care of. Have a pleasant day.

Kat76
Level 2

Wizard 1099 will not let me print 1099/1096

I have been printing 1099’s since 2013 so I know screen sequence,

 

The first QB call back told me she could not help but I needed to call [removed] that # goes to a message that tells me to sign in and do what I did in first place ( another QB mis information)

 

now being transferred to level 2 rep after 15 min describing issue, Re booting again while I hold since there is no music so I wonder if anyone will actually answer 

 

now providing actives # w prior rep but no help yet

Kat76
Level 2

Wizard 1099 will not let me print 1099/1096

QB Told me to call [removed], message said to go to help and request call back which is what I did in first place 

Kat76
Level 2

Wizard 1099 will not let me print 1099/1096

So again time is ticking away.  I feel like a simple report that I have done since 2013 has now taken 2 weeks

 

First call back said to call [removed] then that message said to go back to QB and request call back which is what I did in first place now 25 minutes into hold time to reach level 2 rep 

Suzena
Level 1

Wizard 1099 will not let me print 1099/1096

I had the same issue.  I had to go to employees and do the "get payroll update".  Then it worked. Just in case anyone else wants to try that solution. 

Jessjesscpa
Level 2

Wizard 1099 will not let me print 1099/1096

I am having the same problem as several others.  I am able to print the 1096, but not the 1099's (from QuickBooks desktop 2021).  I can go all the way through the wizard, but when I click print 1099's nothing happens.  It doesn't bring up an error or send anything to my printer.  As an accountant preparing 1099's for clients, I have several versions of QuickBooks loaded on my computer.  I am able to print the 1099's in QuickBooks desktop 2020, but not 2021.  With the deadline fast approaching  for these forms, this is very frustrating.

LaurieRossi
Level 1

Wizard 1099 will not let me print 1099/1096

I have been banging my head against a wall with this same issue. 1096 no problem. 1099 no bueno. Exactly the issue Jessjesscpa is having. Willing to be she signed up yesterday just to report the issue...ME TOO! This is something that has been working for years and suddenly broken. Need to get the 1099's printed.

QB Pro 2021

Tried the suggestion to enable Share updates.

Ran Print & PDF repair

Ran check windows files

Rand check database integrity

 

Thanks in advance for boosting this up to someone who can fix it.

 

LaurieRossi
Level 1

Wizard 1099 will not let me print 1099/1096

I have been banging my head against a wall with this same issue. 1096 no problem. 1099 no bueno. Exactly the issue Jessjesscpa is having. Willing to be she signed up yesterday just to report the issue...ME TOO! This is something that has been working for years and suddenly broken. Need to get the 1099's printed.

QB Pro 2021

Tried the suggestion to enable Share updates.

Ran Print & PDF repair

Ran check windows files

Rand check database integrity

 

Thanks in advance for boosting this up to someone who can fix it.

LeizylM
QuickBooks Team

Wizard 1099 will not let me print 1099/1096

Thanks for following this thread, LaurieRossi.

 

I appreciate you for performing some troubleshooting steps to fix the issue. I'm here to help you with your concern about printing the 1099 forms in QuickBooks Desktop.

 

If you already have the updated QuickBooks release and latest tax table but still encountering issues, I recommend contacting our Support Team.  This way, they can investigate why the latest updates are still not printing forms as expected.

 

Here's how to reach them:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Let's talk, and then choose a way to connect. Phone support may be limited due to volume.

 

You can check out this article for our most updated contact information and scheduled hours: Support hours and types.

 

To help you stay on top of the year-end filing of forms, I’m adding links that can assist in preparing them. The other one outlines the key dates and deadlines when to send tax returns:

 

 

Don't hesitate to get back to me if you have follow-up questions about printing forms or anything else in QuickBooks. I'm always around to lend a hand. Take care. 

Kat76
Level 2

Wizard 1099 will not let me print 1099/1096

After, running the ‘repair’ function w a level 2 rep the the $$ appeared but I had to reset thresholds.  But then I went to print on the 3 part form but that failed since QB is set for 2 part.  There are additional fixes for that but I was too tired and needed to do other things…

 

so, I loaded vendors to the tax1099 and paid to have them sent.  

mdmbookkeeping1
Level 1

Wizard 1099 will not let me print 1099/1096

I am beside myself with this issue! I cannot print any 1099's even though I can print invoices and any other forms out of Quickbooks Premier Accountant 2021. There is clearly something wrong with the wizard. I've tried every single troubleshooting fix given in this thread by QB support and nothing is working. And of course, the next available call back time is on Monday, the deadline to file. This is so maddening! I've been using Quickbooks for 15+ years and do 1099's for multiple clients every year and never run into a problem like this!

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