Learn about QuickBooks Bill Pay for QuickBooks Online

Learn how you can use QuickBooks Bill Pay for QuickBooks Online.

Combine bill payments with your accounting process so your bills data moves seamlessly within QuickBooks. You can schedule an online bill payment and we’ll send the funds for you. Or, if your vendor doesn't accept online payments, we can mail a physical check for you.

Learn about:

• Subscription options and fees
• How payment processing works
• Schedule a bill payment
• Add a new bank account to pay from
• Schedule a partial bill payment
• Schedule multiple bill payments in one step
• View or edit your vendor’s payment information
• How vendors are notified when you schedule a bill payment
• See your bill payment details
• Payment processing times
• Cancel a scheduled bill payment
• Make a stop-check request
• Cancel your Bill Pay subscription
• QuickBooks Bill Pay Terms of Service
• Support hours for payments experts

Subscription options and fees

To subscribe to Bill Pay, see which offer is right for you.

Note: If you use QuickBooks Payments, your account info is updated in QuickBooks Bill Pay from your Payments profile. If you need to update your account info, check out how to update your info in the Merchant Service Center.

How Processing fees work

While QuickBooks Online and QuickBooks Bill Pay subscription fees are charged at the beginning of your billing cycle, Bill Pay processing fees are charged at the end of your billing cycle based on the number of payments processed in the preceding month.

When you schedule an ACH payment, you might see a notice that states “$0.50 processing fees may apply”. This processing fee is determined as of the withdrawal date (not the date you scheduled the bill for payment) based on how many payments were successfully processed in that billing cycle. You will only pay a processing fee for transactions that exceed the number of ACH payments that are included in your Bill Pay subscription in any given month.

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How payment processing works

Currently, Bill Pay supports 

• US payments in US Dollar currency only. 
• Bill payments higher than $0.01.
• Approved bills - If you use workflows or roles and permissions features (available in QuickBooks Online Advanced or with Bill Pay Elite), make sure the bill is approved and that you have the permissions to pay it.

When you schedule a payment to a vendor:

1. We collect the funds from your Funding Source on the withdrawal date.
2. We pay your vendor with your selected payment method. For payments sent by check, we print and send the check in the mail.

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Schedule your bill payments

With QuickBooks Bill Pay, you can save time and schedule multiple bill payments in one step. Multiple bills scheduled to the same vendor will be combined into one payment.

Note: If you don’t have bills to pay, you'll need to create a new bill to schedule it.

To schedule multiple payments in one step:

Schedule bill payments from a new bill

1. Sign in to your QuickBooks Online company file.
2. Create a new bill in Expenses, then Bills (Take me there).
3. Select Save and Schedule Payment to schedule the bill payment.

When you schedule a bill payment, both you and the payee will receive an email confirmation. You'll both get another email confirmation once the bill payment is complete.

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Schedule bill payments from an unpaid bill

You can schedule your bill payments multiple ways.

1. Sign in to your QuickBooks Online company file.
2. You can schedule your bill payments multiple ways:
   • Select Expenses, then Bills (Take me there), and go to your existing unpaid bills. Select Schedule payment on the bill you want to pay, or select multiple bills you want to pay by checking the box next to the bill.
   • Schedule directly from Expenses (Take me there) or Vendors (Take me there). Select New then Pay Bills, check the bill(s) you want to pay, and then select Schedule payments.
3. Add a new bank account to pay from.

When you schedule a bill payment, both you and the payee will receive an email confirmation. You'll both get another email confirmation once the bill payment is complete.

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Add a new bank account to pay from

1. After you create a bill and select Schedule Payments, you can add or update the bank account you pay from.
2. Go to Select account to add a bank account.
   • If you have a bank account selected and you want to update to a different account, select Change account.
   • If you choose to Add a bank account:
     1. Find and select your bank.
     2. Enter your account's user ID and password and we'll connect it immediately. 
   • If you need to enter your bank account info manually:
     1. Select Enter account info manually.
     2. Enter bank details and select Continue.
     3. Within 3 business days, we’ll send you 2 small deposits. The amount will show up in your usual bank transactions.
     4. Monitor your bank account for the 2 deposits from Intuit. Once the deposits appear in your bank account, go back to schedule a payment for the relevant bill.
     5. You'll see the bank name and account number. Select Verify this account.
        
     6. Enter the amounts of the deposits, and you're all set.
3. Go to Payment account in QuickBooks and select the account from your QuickBooks chart of accounts to sync your payment info and then select Next. Or, select + Add new to create a new account in QuickBooks to track your bill payment info.
   Note: This enables auto matching of transactions and sets up the chart of accounts correctly to make sure your books are accurate.
4. Select Save.

Schedule a partial bill payment

You can schedule payment for a bill in full or schedule a partial payment with QuickBooks Bill Pay. Scheduling a partial payment gives you more flexibility to pay your vendors. This option allows you to divide a single bill into several payments to accommodate flexible payment options such as installments and milestone payments. You also have the option of selecting a different payment method for each scheduled payment.

When you schedule a partial payment, QuickBooks tracks and displays the remaining balance on the Bill Page.

To schedule a partial bill payment with QuickBooks Bill Pay 

1. Sign in to your QuickBooks Online company file.
2. Select Expenses, then Bills (Take me there).
3. Select Schedule Payment for the relevant bill(s).
4. Enter the amount you’d like to pay.

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Schedule multiple bill payments in one step

With QuickBooks Bill Pay, you can save time and schedule multiple bill payments in one step.  Multiple bills scheduled to the same vendor will be combined into one payment.

To schedule multiple payments in one step:

1. Sign in to your QuickBooks Online company file.
2. Select Expenses, then Bills (Take me there).
   1. Create a new bill or go to your existing unpaid bills in the unpaid tab.
   2. Mark the bills you want to pay using the checkboxes to the left of each bill.
   3. Select Schedule payments.
      Note: You can also select New then Pay Bills, mark the bills you want to pay, and then select Schedule payments.
   4. Select the bank account you want to use as your funding source. If you don’t have an account, you can select Select account to add an account.
   5. If you want to update to a different bank account, select Change account.

3. Select Manage for each payment to update the delivery details/withdrawal date. If the vendor already has delivery details, we’ll use them again.
   Note: If you update vendor details for one bill, the details will be updated for all other bill payments to the same vendor.
   1. If your vendor is a Payable Network Member, you don’t need to add this info. If the vendor’s QuickBooks Business Network info needs to be updated, you’ll need to contact your vendor to update their ACH payment info in their QuickBooks first. Then you can complete the payment.
4. You can select apply to all to apply a withdrawal date to all payments in a batch.
5. Select continue. 
6. Review the payment, then if everything looks correct, select Schedule payments. 

You and your vendors will get email confirmations when bill payments are scheduled and processed.
You can see the status of all your Bill Pay payments on the Bill Pay payments page, (Expenses then Bills) page.

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View or edit your vendor's payment information

Note: Any new or additional info you add for your vendor in the Bill Pay service will update existing payment info for that vendor.

Here's how to view and edit a vendor's payment information in case they aren't in the QuickBooks Business Network:

1. Sign in to your QuickBooks Online company file.
2. Select Expenses, then Vendors (Take me there).
3. Locate the appropriate vendor by searching or looking through the vendor list.
4. Once you select a vendor, you may view and edit their info.

If your vendor is a Payable Network Member, you don’t need to enter this info. If the vendor’s QuickBooks Business Network info needs to be updated, you’ll need to contact your vendor to update their ACH payment info in their QuickBooks first. Then you can complete the payment.

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How vendors are notified when you schedule a bill payment

We email your vendor twice. First email will notify the vendor that you scheduled a bill payment to be sent to them. Second email will notify the vendor that the payment is on its way and when to expect the bill payment.

Info included in the email to your vendor:

• Your business name
• Invoice number - If the bill number field is populated on the bill form
• The bank account or address we deliver the funds to
• Invoice amount and payment amount
• Date of scheduling the payment
• Estimated delivery date
• Note to vendor - If you add a note about the payment, it'll appear here. You can add a note when you schedule a payment in the note field.

We don't notify your vendors in case of payment cancellations or failures. Make sure to reach out to them directly if there are any issues with your scheduled bill payment.

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See your bill payment details

You always have access to your bill payments, including their status, on the Bill Pay payments page. 
From the Bills page, you may see all paid and unpaid bills. In the Paid tab, you will see all completed bill.

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Payment processing times

Standard Delivery times:

• ACH: 3-5 business days
• Check: 8-10 business days

Delivery times can vary due to third party delays or risk reviews.

Faster ACH Payments

Eligible QuickBooks Bill Pay users can choose Faster ACH Payments to schedule bill payments to be paid in 1 business day (excluding weekends and federal holidays). For example, if you schedule a bill payment with the Faster ACH payment for Tuesday, December 12th, it'll be paid out to your vendor on Wednesday, December 13th.

Note: In some cases, due to the vendor's financial institution, this payment might be reflected in the vendor's bank account on Thursday, December 14th.

Faster ACH Payments:

• are subject to an additional $10 processing fee for each bill payment. 
• can only be scheduled as early as next business day (excluding weekends and federal holidays). Delivery times can vary due to third-party delays or risk reviews.
• are limited to a maximum of $25,000 per payments and don't count toward your monthly ACH payments in our QuickBooks Bill Pay subscription tier.

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How to cancel a scheduled bill payment

You can only cancel a scheduled bill payment before 12am on the withdrawal date noted in the confirmation email sent to you after you schedule a Bill Payment.

To cancel a scheduled bill payment:

1. Sign in to your QuickBooks Online company file.
2. Select Expenses, then Bills (Take me there).
3. Select Show Bill Pay payments.
4. Choose the scheduled bill payment from the list, then select View details.
5. Select Cancel this payment.

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How to make a stop check request

Note: You can do this only before the check is deposited.

If the bill payment is in “scheduled” status, go to the bill payment page, and select Cancel. 

If we have already processed the bill payment, the check is already printed and sent. Sign in to your QBO account, select Help, and follow the steps to contact us.

We recommend you contact the vendor and let them know you voided the check.

Once voided, you may schedule a new payment directly to the vendor using the Bill Pay service.

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How to cancel your Bill Pay subscription

1. Sign in to your QuickBooks Online company file.
2. Go to Settings and select Account and settings.
3. Select Billing & subscription.
4. Find QuickBooks Bill Pay and select Unsubscribe.

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QuickBooks Bill Pay Terms of Service

By accessing and using the QuickBooks Bill Pay service, you agree to the terms and conditions set forth in the Bill Pay Terms of Service.

Support hours for payment experts

Get in touch with our Support team through the Help panel:

MON–FRI: 6 AM – 6 PM (PT)

SAT–SUN: Closed

QuickBooks Bill Pay: QuickBooks Bill Pay accounts are subject to eligibility criteria, credit, and application approval. Subscription to QuickBooks Online required. Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services. For more information about Intuit Payments' money transmission licenses, please visit https://www.intuit.com/legal/licenses/payment-licenses/.

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