could you please call me [removed] to resolve the issue on my quickbooks

Thank you for reaching out to us, Rrrwholesale.

I would love to help you, but I just need further information about your concern. Can you tell me what happened to your QuickBooks Desktop product? Did you encounter any errors or unexpected behaviors?  Once I have a clearer grasp of your specific circumstances, I will be able to provide you with more accurate advice and answers.

Thank you for your cooperation, and I look forward to assisting you further. Have a great rest of the day!

Why am I getting charge $16.49 when I have the promotion for $0.99 for 6 months

Good day, @Psnitki. I'm glad you stopped by the Community. Please allow me to assist you with your inquiry regarding the charge you received in QuickBooks.

Community is a public forum, thus for security reasons, we are unable to access your account information and check the charge you received. I advise getting in touch with our Customer Support Team. A live agent can safely access your account and talk about the charge. They can also process the removal of the charged amount if needed after verification.

To contact support:

1. Sign in to your QuickBooks Online company.
2. Go to the Help menu.
3. Select either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still choose to Talk to a human.
• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with support:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

For support hours and their availability, see this article: Contact QuickBooks products and services Support.

Additionally, you should check out the following websites that can assist you in managing your account information and understanding the charges you received from Intuit:

• Manage billing, payment, and subscription info in QuickBooks Online
• Understand Intuit charges on your credit card or bank statement.

If you have any additional inquiries about the charges you've received, please feel free to leave a comment below. I'm always willing to assist. Have a great day!

Two years later, same problem. Why does QB pretend there's a live chat when it's merely sending a bunch of worthless irrelevant articles that don't address the problem?  Why has QB's certificate for Time expired?  Why am I expected to become a computer program to fix the fact that the program doesn't update, either manually or automatically, when it's supposed to?  Why am I, the customer, expected to update QB's expired certificate?  Why is there 'OVER AN HOUR" wait on your phone que?  Why am I still a QB customer?

I need to know how to submit t4 payroll 

Thanks for joining the thread, @suds launderette. Let me guide you on how you can submit your payroll. 

We can assign a pay schedule to your employees to make running your regular payroll more efficient. If you haven’t already, set up and add a payroll schedule for your employees. After you've set up payroll, it's time to run and submit payroll. The following steps are the same for both paper cheques and direct deposit:

Here's how: 

1. Go to Payroll, then select Run payroll.
2. Choose a pay schedule, then select Continue.
3. Select the employees you want to pay.
4. Verify that you have selected the correct pay period and pay date. You can also modify them as needed.
5. Change the employee's pay method as needed.
6. Enter hours worked, if applicable. You can hide or show pay types by selecting Customize table.
7. Click Preview Payroll.
8. Verify that you have selected the correct bank account.
9. Tick the magnifying glass icon next to the cheque's net pay to edit or preview a specific cheque, then select Save when done.
10. Select Submit payroll.

See this article for more details: Create and run your payroll
 

Additionally, to know how you can pay your employees on time, visit this link: When do I need to submit payroll to pay employees on time?.

Also, QBO provides payroll reports that'll give you useful details about your business and employees. If you wish to know more about them, you can refer to this article: Run payroll reports. It includes steps about printing, customizing, and marking them as your favorite.

In case you have other payroll concerns or inquiries about managing employees in QBO, just drop your comments below and I'll be glad to help. Take care and stay safe.

I want to convert my app to production

We're glad you've posted here in our Community forum, @deepak15. Please know that I appreciate you for reaching out to us here in the Community space.

To ensure we are aligned, can you provide more specific details about the app you want to convert? We'll greatly appreciate any additional information or screenshots that help us provide accurate information and resolutions.

We're looking forward to hearing from you. Have a great day!

Hi,

Hello Kesha. I appreciate you for joining the Community thread.

To assist you efficiently, kindly provide us with more specific details regarding your concern. Please let us know which activity you are trying to achieve and which part of QuickBooks you are facing difficulties with. This information will enable me to provide you with the appropriate guidance and instructions that you need. You can also send us screenshots for better visual understanding.

I am looking forward to your response. Have a good one.
 

Hi From Morning my system Quick book enterprises Solution version 2016 showing such error.

Quickbooks has reached the maximum numbers of unregistered users.To continue using Quickbook you must need to register

@Farooq20024 

Did you reinstall your QB Desktop?

Thanks for joining the thread, @Farooq20024. Let me provide on how to register your software for this QuickBooks Enterprises Solution version 2016. 

If your QuickBooks license has been unregistered for more than 30 days, you may encounter an error. In this case, the QuickBooks system will lock the company file to ensure that only authorized users of the license can access it. 

Let me share these steps on how to register your software:

1. Open QuickBooks.
2. Go to the Help menu, then select Activate QuickBooks Desktop.
3. Follow the steps on the screen to verify your info.

Moreover, we can also learn how to activate QuickBooks Desktop after installing it and learn how to register QuickBooks Desktop using Intuit Account. 

In addition, I've added this article for you to learn what to do if you get a subscription error when you install or update your QuickBooks Enterprise Solution: Fix Error: Verify your subscription before installing QuickBooks Desktop.

Please click the Reply button if you need additional assistance in QuickBooks Desktop. We're always here to help. Stay safe. 

All my payroll taxes have been disabled.  Can you help me?

Hi there, Sue.

We want to ensure we're providing the details you need to help you enable your payroll taxes inside QuickBooks. Before anything else, can you tell us more about your query? Are you using the desktop version or the online version of the program?

The Community space is open 24/7. Feel free to comment below so we can help you out right away. Stay safe.

un able to resuscribe to selfquickbooks

I'll direct you to the appropriate team that can assist you in getting back on track, mtguzman. 

May I know the experience you had when resubscribing to your subscription? Were you presented with an error message that hindered your progress? Any details you can provide will assist me in determining the most suitable instructions to offer.

In the meantime, let's perform some troubleshooting steps to know if it's browser-related. There are times QuickBooks behaves strangely due to stored internet cache files. Let's start by logging in to your QuickBooks account and reactivating it again using a private browsing window. Here are the keyboard shortcuts:

• Safari: Command + Shift + N
• Google Chrome: CTRL + Shift + N
• Microsoft Edge: CTRL + Shift + N

If it works, return to your regular browser and clear your browser's history to start afresh. You can also utilize different supported browsers because the QuickBooks version you're using now may have a temporary malfunction.

Additionally, if you recently canceled your subscription and don't see the option to resubscribe, please note that the cancellation may still be pending. In this scenario, you will retain access to your account until the next billing cycle, allowing you to resubscribe once the cancellation is fully processed.

I suggest contacting our Live Support Team if you're unsure about your subscription status or the duration of your access. They have the necessary tools to review your account and identify the root cause of your problem. To reach them, follow the steps below:

1. Sign in to your QBSE account.
2. Click on Help and select Contact Us.
3. Type Talk to a human in the chat box
4. Get a call or start a conversation with a support expert.

If you can't use our contact feature within the system, you can visit this link to talk with one of our representatives:  What can we help you with?

Visit this article for guidance on editing your QuickBooks credentials: Update or change your Intuit Account sign-in information.

I'll remain accessible for any other follow-up questions about managing subscriptions. Just tag me in your reply, and I'll return to this post to help you.

Can I change the language to Arabic ? Or can I issue an invoice in Arabic ?

I'm always delighted to welcome fresh faces and new perspectives into our group, Sherif. Let me guide you through the availability of modifying language options and explain how you can adjust the settings to match your preferred one. This includes step-by-step instructions, ensuring that your experience with QBO is as user-friendly as possible.

Changing the language is only available in QBO International versions. Here's how:

1. Click the Gear icon and choose Accounts and Settings.
   
2. Tap Advanced and go to the Language section.
3. Hit the pencil icon, then pick the desired language from the dropdown.
4. Hit Save, and then Done.

For US users, a workaround is switching the dialect in QBO using the browser settings. If you're using Google Chrome, please refer to the steps below:

1. Click the Vertical ellipsis ⋮ in the upper right corner of the opened browser.
2. Go to Settings and pick Languages.
   
   
   
   
3. Tap Add Languages, then pick Arabic.
4. Hit Add. Select the Vertical ellipsis beside Arabic.
5. Tick the Display Google Chrome in this language checkbox.
   
   
   

If you're using other search engines, visit this article: Language settings for Microsoft Forms.

Alternatively, you may look for a third-party app in the QuickBooks App Center to convert the details to Arabic.

If there’s anything else you need help with or if you require further assistance handling invoices in QBO, please don’t hesitate to drop a comment below. I’m here to provide support and ensure that all of your concerns are thoroughly addressed. Remember, no question is too small, and your experience with QBO should be as seamless as possible. Please reach out anytime, and I’ll be more than happy to assist you, Sherif.

New Billing Info

Credit Card Number changed.

So I want to give you new number.

I can help you change your billing info, glenkim.

If you're using QuickBooks Online (QBO), you can change your billing information by clicking the Gear icon in the upper right corner of your screen and selecting Subscriptions and Billing. From there, you can view your company details, modify your billing information, and more.

Here's how:

1. Go to the Gear icon from the upper right corner, then choose Subscriptions and Billing.
2. Find the Billing & Subscription section.
3. Next to the payment method, click Edit.
4. Update your credit card info.
5. Review the address for your credit card.
6. When you're done entering the new credit card number, select Confirm card or Save.

You can also view this article to learn more about managing your company details and viewing your billing information: Manage billing, payment, and subscription info in QuickBooks Online.

We are always open to any questions you may have, glenkim. Please feel free to let us know by leaving your concerns below.