cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.
MartyPhoto
Level 1

Can I Still use QB Desktop Pro Plus 2024 If I choose to not renwe the subscription?

I have been using QB Desktop for years and years. I currently have QB Desktop Pro Plus 2024. My Subscription expires in 30 days. If I choose not to renew the Subscription will I still be able to use Desktop pro plus 2024? I don't care about the online services. I just need it for my accounts, making invoices, and reports. I don't use the payroll services, the downloading of my accounts or any payment services.

 

Can I still do the basics but not have access to the online services or will i get totally locked out of using QB Desktop Pro Plus 2024?

 

Thanks for your help!

9 Comments 9
Chrea
Level 7

Can I Still use QB Desktop Pro Plus 2024 If I choose to not renwe the subscription?

You cannot cancel your subscription unless you change your credit card detail to a dummy one before the renewal date. Otherwise, their billing system will charge your card and you must contact Support within 60 days to cancel your subscription and request for a refund. Then you will be in read-only mode for one year to access your data until the program locks you out.

 

If you don’t need to run any add-ons, you can switch to the older version of QB Desktop with a non-subscription license.

CarlSJ
QuickBooks Team

Can I Still use QB Desktop Pro Plus 2024 If I choose to not renwe the subscription?

No, @MartyPhoto. If you do not renew your QBDT Pro Plus subscription before it expires, you will lose access to product features, online services, and basic functions. I'd be glad to discuss this further below for better understanding.

 

Since QBDT Pro Plus works on a subscription-based product, choosing not to renew will lose the ability to perform basic functions like creating invoices and reports. However, you will retain view-only access to your data for one year after your subscription expires. Throughout this period, while you can review your reports, you won’t be able to create new transactions. It's advisable to export your data before canceling your subscription.

 

Moreover, it’s beneficial to understand how to back up your accounting data in QBDT for future use. Should any issues arise, you’ll be equipped to restore your data using this backup.

 

You're always free to revisit this thread if you need any clarifications about your QBDT subscription or have more questions. We're here to offer prompt support.

DeniseW1
Level 1

Can I Still use QB Desktop Pro Plus 2024 If I choose to not renwe the subscription?

I'm in the same boat and would like to switch to an older version of QB Desktop. How do I do this and preserve my data, so I can continue to do transactions?

Chrea
Level 7

Can I Still use QB Desktop Pro Plus 2024 If I choose to not renwe the subscription?

@DeniseW1 

You need QB Desktop 2019 license or newer. You can contact @Fiat Lux - ASIA to find one.

Sherrie_F
QuickBooks Team

Can I Still use QB Desktop Pro Plus 2024 If I choose to not renwe the subscription?

Data preservation is vital to maintaining the continuity of your business transactions, especially when considering switching to an older version of QuickBooks Desktop, Denise. Let me share some valuable information about this in detail.

 

Firstly, it's important to know that if you use a previous version of QuickBooks, you'll have to manually re-enter the transactions you have entered in the upgraded or converted file in the old backup file. To learn more about company file compatibility, refer to this article: Company file compatibility with QuickBooks Desktop.

 

Moreover, it's essential to remain on an active, supported version of QuickBooks Desktop. If you want to transition to an older version of QBDT, please know that there isn't a direct way anymore. However, if you wish to export transactions that can fit your specific needs, you can consider choosing QuickBooks Online. There are accounting products that can meet your preferences, from the simplest to the most complex.   

 

Furthermore, as a QuickBooks Desktop user, you still own your data, regardless of subscription status. You can open and edit company files with a compatible license or active subscription. For more information, check this out: Renew your subscription or use view-only mode in QuickBooks Desktop.

 

Additionally, you can efficiently manage your QBDT account and subscriptions with the Customer Account Maintenance Portal (CAMPs).

 

You're always welcome to ask any additional questions about data in QuickBooks. Just keep me posted, Denise, and I'd be more than glad to assist you whenever you need it.

hete saas
New Member

Can I Still use QB Desktop Pro Plus 2024 If I choose to not renwe the subscription?

How do you renew your QB Desktop pro plus subscription?  

 

Are there options other than enterprise?

FishingForAnswers
Level 10

Can I Still use QB Desktop Pro Plus 2024 If I choose to not renwe the subscription?

@hete saas  As long as your payment information remains accurate, it will automatically attempt to renew once a year.

 

For Desktop 2024, this will continue until 2027.

 

After that is anybody's guess; mine is that Enterprise will be the only Desktop offering left after May of 2027.

MorganB
Content Leader

Can I Still use QB Desktop Pro Plus 2024 If I choose to not renwe the subscription?

Thanks for joining us here in the Community, hete saas.

 

You've come to the right place for assistance. I'm happy to provide some info about renewing your QuickBooks Desktop subscription.

 

To renew your current subscription it's recommended to call into the Desktop Support Team to get your renewal taken care of quickly and efficiently. The following article provides additional details about renewing your subscription or use view-only mode in QuickBooks Desktop.

 

I'm also relaying a couple of articles that I believe you'll find useful:

 

 

The Community is a great place to hear from other QuickBooks users about their first-hand experiences with the different products as well. If you have any other questions in the meantime please don't hesitate to drop a comment below.

Chrea
Level 7

Can I Still use QB Desktop Pro Plus 2024 If I choose to not renwe the subscription?

@hete saas 

Can you login to CAMPS as the Primary Contact? You can renew your license through a reseller + you can get $200 cashback. Another option, if you don't need to run any add-ons, switch to old QB Desktop with a non subscription license.

https://camps.intuit.com

 

 

Get answers fast!
Log in and ask our experts your toughest QuickBooks questions today.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up