I recently changed banks, set that new bank account up in Quickbooks, had to use the old one for a while until I set up everything that is involved when changing banks. I have now closed the old account, but it still comes up as the default bank account for all my transactions: payments, payroll, etc. How do I change the default bank account to my new one?
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I did this but nothing changed, it still went to the old checking account and when i change it manually to print the paychecks the checks do not show in that account. Please advise.
Thanks for joining this conversation, @e_f.
The steps above are for choosing a default account when creating or writing checks, paying bills and sales tax, and making deposits. To select a default account for paychecks, follow these:
1. Go back to the Edit menu then Preferences.
2. Select Checking at the left pane again.
3. Go to the Company Preferences tab.
4. On the Select Default Account To Use section, choose the correct account on the Open the Create Paychecks form with account drop-down.
5. Hit OK once done.
For existing payrolls with the incorrect bank account, you may need to correct them by opening each transaction manually. It would be easier to do this through the Transaction list section. Here's how:
1. Go to the Employees menu at the top.
2. Pick Employee Center on the drop-down.
3. Go to the Transactions tab, then select Paychecks.
4. Double-click the paycheck to open and change the bank account.
5. Hit Save & Close.
That should point you in the right direction. Please let me know how everything goes in the comment section below. I'll be here if you need anything else. Take care and have a great day.
Hi there, @jsouthern.
You'll want to void the paycheck of your employees and create a new one. Ensure to use the correct bank account. You can refer to the steps provided by my colleague FritzF on how to select a default account for paychecks.
However, if you're using Direct Deposit (DD) check, you'll have 2 days lead time to make changes. If your check date is on Tuesday, DD checks will be processed Thursday at 5:00 PM PT.
Here's an article you can read on how and when to void a paycheck in QuickBooks Desktop (QBDT): Void a paycheck.
Also, I recommend getting in touch with our support team. From there, they can check the status of your DD paycheck. Here's how to contact them in your QBDT:
You can always get back to us if you have other concerns or questions.
Will making the change in Preferences allow you to start over in the process of setting up Direct Deposit? We started the process, and the system is waiting for the transaction verification but we actually need to change the bank account to a different one. Don't see a way to get the process rolled back and start over.
Hey there, @MAPCPA.
Now that you're in the Transaction Verification, you'll have to wait a couple of days for the test transactions to process. Once those transactions process in your bank account, then you'll need to enter the amount in QuickBooks Desktop to verify. After this stage, then you can change your Direct Deposit account. Here's a Community Article that explains each step of the process of setting up your Direct Deposit account in QuickBooks.
I've provided the steps below on how to change the account:
Update in QuickBooks Payroll Account Management Portal:
After following these steps, then you can update the account that your Direct Deposit will post to:
This will put you on track of changing your Direct Deposit account. For more information on this process, click here.
If you need further assistance, please leave me a Reply. Have a beautiful day!
I do not know why but I do not have --- Under Direct Deposit Bank Account, press Edit.
I have gone into this item over 6 times today... and just now I have the edit button finally can make the change of bank accounts.
Good evening, @USMC1.
Thanks for joining this thread.
I'm happy to hear that you're able to update your direct deposit bank account using the steps provided by my colleague, @Ashley H.
If you have any more questions or concerns, I'm always here to lend a helping hand. Have a safe and productive rest of your day!
Welcome to the QuickBooks Community, @USMC1.
Usually it takes about 2 to 3 business days and an additional 2 to 3 business days once the test deposit/withdrawal to the bank is verified. Approximately, 7 days to set up including verifying your bank account for security purposes.
If it's not yet verified on the said date, I suggest reaching out to our live support. They have the tools to pull up your account to verify and fix it for you.
For additional information about verifying test transaction, you can check out this article link: https://quickbooks.intuit.com/learn-support/en-us/verify-test-transactions/verify-test-transaction/0....
Feel free to add a comment below, if you have additional questions. I'm always here to help. Stay safe and take care always!